DaysOfNoah
New Member
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- 2
IT is complete stumped!! Can you help me figure this out?
I have not been able to resolve this, even after performing a clean install of Windows last month.
Have had many BSOD, but only 2 since clean install. That's because I haven't been using this laptop as much.
I suspect a bad driver. I ran MEMTEST86+ previously but will run it again for 24 hours, just in case.
051116-18484-01.dmp 5/11/2016 8:51:53 AM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 ffffe000`20c3c5f0 ffffd001`aff7b930 ffffe000`248a5ca0 ntoskrnl.exe ntoskrnl.exe+153fa0 x64 ntoskrnl.exe+153fa0 C:\Windows\Minidump\051116-18484-01.dmp 4 15 9600 817,576 5/11/2016 8:52:38 AM
060816-26921-01.dmp 6/3/2016 1:21:50 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000000 00000000`00000002 00000000`00000001 fffff800`1823adab kbdclass.sys kbdclass.sys+2dab x64 ntoskrnl.exe+14e3a0 C:\Windows\Minidump\060816-26921-01.dmp 4 15 9600 290,872 6/8/2016 8:29:08 PM
Attaching the output of DM Log Collector Tool. I could also upload %systemroot%\memory.dmp if needed although it's large.
HP Probook 450 G2. Windows 8.1 Pro. Webroot for A/V.
Please let me know what else you might need to know.
I understand you may take hours or even days to reply, but I am so grateful for your help whenever you can provide.
View attachment 67954
I have not been able to resolve this, even after performing a clean install of Windows last month.
Have had many BSOD, but only 2 since clean install. That's because I haven't been using this laptop as much.
I suspect a bad driver. I ran MEMTEST86+ previously but will run it again for 24 hours, just in case.
051116-18484-01.dmp 5/11/2016 8:51:53 AM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 ffffe000`20c3c5f0 ffffd001`aff7b930 ffffe000`248a5ca0 ntoskrnl.exe ntoskrnl.exe+153fa0 x64 ntoskrnl.exe+153fa0 C:\Windows\Minidump\051116-18484-01.dmp 4 15 9600 817,576 5/11/2016 8:52:38 AM
060816-26921-01.dmp 6/3/2016 1:21:50 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000000 00000000`00000002 00000000`00000001 fffff800`1823adab kbdclass.sys kbdclass.sys+2dab x64 ntoskrnl.exe+14e3a0 C:\Windows\Minidump\060816-26921-01.dmp 4 15 9600 290,872 6/8/2016 8:29:08 PM
Attaching the output of DM Log Collector Tool. I could also upload %systemroot%\memory.dmp if needed although it's large.
HP Probook 450 G2. Windows 8.1 Pro. Webroot for A/V.
Please let me know what else you might need to know.
I understand you may take hours or even days to reply, but I am so grateful for your help whenever you can provide.
View attachment 67954
My Computer
System One
-
- OS
- Windows 8.1 Pro
- Computer type
- Laptop
- System Manufacturer/Model
- HP Probook 450 G2
- Antivirus
- Webroot