BSOD - stumping the IT department! Win8.1Pro HP 450 G2

DaysOfNoah

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IT is complete stumped!! Can you help me figure this out? :sarc:

I have not been able to resolve this, even after performing a clean install of Windows last month.
Have had many BSOD, but only 2 since clean install. That's because I haven't been using this laptop as much.

I suspect a bad driver. I ran MEMTEST86+ previously but will run it again for 24 hours, just in case.

051116-18484-01.dmp 5/11/2016 8:51:53 AM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 ffffe000`20c3c5f0 ffffd001`aff7b930 ffffe000`248a5ca0 ntoskrnl.exe ntoskrnl.exe+153fa0 x64 ntoskrnl.exe+153fa0 C:\Windows\Minidump\051116-18484-01.dmp 4 15 9600 817,576 5/11/2016 8:52:38 AM

060816-26921-01.dmp 6/3/2016 1:21:50 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000000 00000000`00000002 00000000`00000001 fffff800`1823adab kbdclass.sys kbdclass.sys+2dab x64 ntoskrnl.exe+14e3a0 C:\Windows\Minidump\060816-26921-01.dmp 4 15 9600 290,872 6/8/2016 8:29:08 PM

Attaching the output of DM Log Collector Tool. I could also upload %systemroot%\memory.dmp if needed although it's large.

HP Probook 450 G2. Windows 8.1 Pro. Webroot for A/V.
Please let me know what else you might need to know.

I understand you may take hours or even days to reply, but I am so grateful for your help whenever you can provide.

View attachment 67954
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP Probook 450 G2
    Antivirus
    Webroot
The drivers from a keyboard is the cause, updating/reinstalling the drivers or removing the device is the recommended suggestion.
Code:
3: kd> lmvm WirelessKeyboardFilter
Browse full module list
start             end                 module name
fffff800`1908e000 fffff800`1909b000   WirelessKeyboardFilter T (no symbols)           
    Loaded symbol image file: WirelessKeyboardFilter.sys
    Image path: \SystemRoot\System32\drivers\WirelessKeyboardFilter.sys
    Image name: WirelessKeyboardFilter.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Mar 16 08:48:01 2016 (56E90FB1)
    CheckSum:         00010723
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Axe0, thanks for such a quick reply. I'll remove the driver and see how we fare. I will update this thread once I feel confident.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP Probook 450 G2
    Antivirus
    Webroot
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