BSoD during hibernate

Buddyz

New Member
Messages
47
Hello again,

Unfortunately I had another BSoD on my computer earlier today.
I've included the log files in the attachment of this post.

Thank you very much for your time and help in advance!
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
the dumpfiles blames
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {4, 2, 1, fffff88001af0789}

*** WARNING: Unable to verify timestamp for gdwfpcd64.sys
*** ERROR: Module load completed but symbols could not be loaded for gdwfpcd64.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsInjectTransportReceiveAsync0+256 )

this is the driver of Gdata

Driver Description: G Data AntiVirus

Driver Update Site: http://store.digitalriver.com/store/gdatasw/home?resid=Tab2OwoHArEAAGFhcnAAAABA&rests=1302787642743
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Hi there,

Thanks for your reply. I (hopefully obviously) already have the latest version of the anti-virus software, so I doubt that there is an update for it online.
What would be another option? Reinstalling my G DATA Internet Security?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
It could be corrupted.
But before reinstalling i would use their tool AVcleaner to be sure all leftover files etc. are removed from your system, https://www.gdata.nl/downloads.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
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