preference by pointer BSOD when Closing Deus Ex: HR DC

Nycozi

New Member
Messages
3
Preference by pointer BSOD when Closing Deus Ex: Human Revolution Directors Cut

I was wrapping up a stream on my Twitch Channel and closed the game with the plan to chat to viewers before closing down however when pressing exit game the bluescreen came up saying Windows ecountered a problem and needs to restart with the Error of "preference by pointer".

The pc then restarted but failed to move past the windows logo and rotating dots I then restarted it a further two times. The first time the pc loaded up to my desktop but didn't load up any icons or programes that would normally load up on startup. After the third attempt the pc loaded up fine but of course now im panicing that something is very wrong with my pc or it will happen again.

Any help or support would be very gratful both to fix this issue and to stop my worry.

I launched the game and played around abit at the save that i made before the exit then exited the game to try to replicate the bluescreen but it didn't happen this time, Ive also restarted the pc to double check it still loads up and it does.

Also would like to add while watching the collector gather in information about my system it said it could not create a dump file as could not find the specified path?
 

My Computer

System One

  • OS
    Win 8.1
Hi Nycozi,

Welcome to the 8forums :)

At preference by pointer BSOD when Closing Deus Ex: Human Revolution DC - Windows 7 Help Forums I posted something that has to do with the missing dump file, please make sure your configuration is proper.
with the crash no dump could be created due to failure of the initialization, check the configuration and make sure it is proper
Dump Files - Configure Windows to Create on BSOD - Windows 7 Help Forums
Code:
Event[6526]:
  Log Name: System
  Source: volmgr
  Date: 2016-04-06T01:48:02.595
  Event ID: 46
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Cozi-Rig
  Description: 
Crash dump initialization failed!
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
ive had another blue screen since opening this ticket and ive also fixed the dump file issue so hopefully you should full information in the zip attached to this Reply.

The last bluescreen happened when launching my elgato game capture HD program to record gameplay from my pc, after i recently updated the software.
 

My Computer

System One

  • OS
    Win 8.1
ive had another blue screen since opening this ticket
That is a new reference to what this actually is :)

Please remove all unnecessary USB devices, that is everything but mouse and keyboard, and update or reinstall the USB drivers Gigabyte provides and the drivers from the mouse and keyboard.
GIGABYTE - Moederbord - Socket AM3+ - GA-970A-DS3P (rev. 1.0)
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8009d001066, ffffd000248f9920, 0}

Probably caused by : [COLOR=#FF0000]ucx01000.sys[/COLOR] ( ucx01000!Urb_LegacyTransferUrbCompletion+ba ) // Windows USB driver indicating that USB drivers, or USB device connections or USB ports from the motherboard are actually causing the crash.

Followup:     MachineOwner
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
You did get a cd of drivers with you?

Fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:
picture.php

picture.php
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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