Windows 8 and 8.1 Forums

BSOD System_Thread_Exception_Not_Handled (bckd.sys)

  1. #1

    BSOD System_Thread_Exception_Not_Handled (bckd.sys)


    I've read the other post about this problem and what I can understand it's because of K9. But I don't want to uninstall it (or i can't uninstall it because I don't have the password) because it helps me blocking me from gambling sites.

    Is there any other way around it? It have worked without any problems for a long time.
    Attached Files

      My System SpecsSystem Spec

  2. #2

    Posts : 2,067
    Windows 10 Home/ Windows 10 TP/ Windows 8.1 Pro/ Windows 7 Pro

    It isn't clear what exactly happens at the time of the crash, so for possible work arounds we'll have to go through the usual causes.
    Usual causes:
    1. Insufficient disk space,
    2. Device driver,
    3. Video card,
    4. BIOS,
    5. Breakpoint with no debugger attached,
    6. Hardware incompatibility,
    7. Faulty system service,
    8. Memory,
    9. 3rd party remote control,

    Please make sure to install all driver & BIOS updates from HP to start with.
    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

    What happens at time of the crash, there are almost no calls being made to functions which is why it is unclear what happens.
    1: kd> k
     # Child-SP          RetAddr           Call Site
    00 ffffd001`47197958 fffff800`6d8036db bckd+0x1d7b
    01 ffffd001`47197960 ffffe001`d24b6000 bckd+0x36db
    02 ffffd001`47197968 fffff800`6d814090 0xffffe001`d24b6000
    03 ffffd001`47197970 00000000`00001000 bckd+0x14090
    04 ffffd001`47197978 ffffe001`cd86b0d8 0x1000
    05 ffffd001`47197980 fffff800`6d8170e0 0xffffe001`cd86b0d8
    06 ffffd001`47197988 ffffe001`cd86b260 bckd+0x170e0
    07 ffffd001`47197990 ffffe001`cd869080 0xffffe001`cd86b260
    08 ffffd001`47197998 ffffe001`cd86b260 0xffffe001`cd869080
    09 ffffd001`471979a0 ffffe001`cd869000 0xffffe001`cd86b260
    0a ffffd001`471979a8 00000000`00000001 0xffffe001`cd869000
    0b ffffd001`471979b0 00000000`00001000 0x1
    0c ffffd001`471979b8 ffffe001`d27588c0 0x1000
    0d ffffd001`471979c0 ffffe001`cd8690a8 0xffffe001`d27588c0
    0e ffffd001`471979c8 fffff800`6d80117b 0xffffe001`cd8690a8
    0f ffffd001`471979d0 ffffe001`d2698468 bckd+0x117b
    10 ffffd001`471979d8 ffffe001`cd8690b9 0xffffe001`d2698468
    11 ffffd001`471979e0 00000000`00000fef 0xffffe001`cd8690b9
    12 ffffd001`471979e8 00000000`00000001 0xfef
    13 ffffd001`471979f0 ffffe001`cd869000 0x1
    14 ffffd001`471979f8 ffffe001`d27588c0 0xffffe001`cd869000
    15 ffffd001`47197a00 00000000`0000005c 0xffffe001`d27588c0
    16 ffffd001`47197a08 ffffe001`d2400000 0x5c
    17 ffffd001`47197a10 ffffd001`44ecc600 0xffffe001`d2400000
    18 ffffd001`47197a18 00000000`00000001 0xffffd001`44ecc600
    19 ffffd001`47197a20 ffffe001`d27588c0 0x1
    1a ffffd001`47197a28 fffff800`6d80ad7a 0xffffe001`d27588c0
    1b ffffd001`47197a30 fffff800`6d8170e0 bckd+0xad7a
    1c ffffd001`47197a38 ffffe001`d2698468 bckd+0x170e0
    1d ffffd001`47197a40 ffffe001`cd86b260 0xffffe001`d2698468
    1e ffffd001`47197a48 ffffe001`cd869000 0xffffe001`cd86b260
    1f ffffd001`47197a50 00000000`00000000 0xffffe001`cd869000
      My System SpecsSystem Spec

BSOD System_Thread_Exception_Not_Handled (bckd.sys)

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