Windows 8 and 8.1 Forums

Error popped up with light blue screen

  1. #1

    Error popped up with light blue screen

    This is the first time this has happened I renewed my Kaspersky yesterday to total internet security version that's the only thing new I've done.
    Attached Files

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    The dumpfile is not helpfull it is a
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 101, {18, 0, ffffd0012b16f180, 7}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    Followup: MachineOwner
    But i found this old drivers from 2011 of
    SASDIFSV64 Fri Jul 22 01:03:00 2011 (4E28B024)
    SASKUTIL64 Tue Jul 12 23:00:01 2011
    Driver Description: SUPERAntiSpyware
    Driver Update Site: SUPERAntiSpyware - Downloads

    Never use 2 antivirus software suites at the same time, the can interfere with each other and cause BSOD.
    If you already have uninstalled Superantispyware look for a remover or uninstaller on the webpage to remove all left behind drivers from your system.

    Also in the unloaded modules MBAMSwissArm is mentioned a few times, this is a driver of Antimalwarebytes.
      My System SpecsSystem Spec

  3. #3

    So if I understand correctly, SUPERAntiSpyware program should be removed? and the malware program also? Thanks!
      My System SpecsSystem Spec

Error popped up with light blue screen

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