Windows 8 and 8.1 Forums

BSOD at random and when computer is moved or bumped into

  1. #1

    Posts : 1
    Windows 8.1

    BSOD at random and when computer is moved or bumped into

    Dear EightForums,
    I have received several bsod during the last couple of months, they're all attached in the zip file.
    It started as I remember a while ago when I just pushed my computer a bit on a flat surface and it crashed. Since then it has been sensitive to sudden movements or if you bump into it -> bsod. Sometimes pressing the left ctrl+shift buttoms together with a letter makes it crash too and i have noticed that moving the screen can make it crash as well. Also it crashes at random seemingly.
    Thanks in advance, please let me know if further information is needed.
    Attached Files

      My System SpecsSystem Spec

  2. #2

    Posts : 2,067
    Windows 10 Home/ Windows 10 TP/ Windows 8.1 Pro/ Windows 7 Pro

    Hi abinitio,

    Welcome to the 8forums.

    Please check Acer support page and (re)install all drivers present, that should eliminate most outdated drivers and update/remove some (corrupted) drivers that caused crashes.
    Product support

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.
    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Diagnostics Test
    Malware scan

    Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware
    Note   Note
    *(Uncheck trial version in the installation process)
      My System SpecsSystem Spec

BSOD at random and when computer is moved or bumped into

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