Solved BSOD Error - Random - IRQL_Not_Less_Or_Equal [& Two more]

sam b

New Member
Messages
12
Hello,

Recently, about a week, I have been facing issues with my laptop.
It seems that it randomly crashes showing BSOD and restarting.

The most common error message is:
IRQL_NOT_LESS_OR_EQUAL

But when the computer fails to boot up after several forced reboots due to the above BSOD, sometimes I get other error messages:

DPC_WATCHDOG_VIOLATION

or

BAD POOL HEADER

*Note1: Currently I am running my laptop in "Safe Mode" as this is the only way the system will not crash.
[I am guessing this means the issue is related to driver(s) malfunctioning]

*Note2: Computer have crashed over five times, but I have noticed that at least during three times before it had crashed a message poped up from Intel Rapid Storage Technology stating that an unknown drive has been removed or disconnected.
[I rephrased the message because I do not remember it]

My laptop: Lenovo G510
OS: Win 8.1 64-bit
CPU: intel i7-4700MQ
GPU: AMD Radeon™ 8570M with 2GB DDR3 VRAM
HDD: Western Digital Blue 1TB

View attachment 67219

Thanks in advance
 

My Computer

System One

  • OS
    Windows 8.1
Hi sam b,

Welcome to the 10forums.

Please check Lenovo for driver updates for the Intel Rapid Storage Technology drivers.
Laptops and netbooks :: Lenovo G Series laptops :: Lenovo G510 Notebook - Lenovo Support (US)
Code:
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys

5: kd> lmvm iastora
start             end                 module name
fffff801`6f063000 fffff801`6f31d000   iaStorA    (deferred)             
    Image path: \SystemRoot\System32\drivers\iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        [COLOR="#FF0000"]Thu Aug 29 00:13:22 2013[/COLOR] (521E7602)
    CheckSum:         000A0DCC
    ImageSize:        002BA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Thank you for posting a reply.

There are no new updates for this driver!

What should I do?
Uninstall then re-install this driver?
 

My Computer

System One

  • OS
    Windows 8.1
How exactly did you try to update?

If there are no updates, a reinstallation of the drivers might help :)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
the version on the Lenovo site is from 2013 while installed driver is from 2014
also on Lenovo site - somehow - the driver version is older than the one I have installed!
 

My Computer

System One

  • OS
    Windows 8.1
I saw that too yes, which is why I am wondering how you have the current installed drivers?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
I have not manually updated it since I bought my laptop!
Does windows updates provide new updates for this driver.... if yes, then that is the only way I could think of
 

My Computer

System One

  • OS
    Windows 8.1
How did you update the drivers?

Windows Update usually doesn't, but your laptop manufacturer does.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
I honestly have not updated any driver since I bought the laptop.
I only reinstalled drivers for video (intel graphics & AMD) a long time ago.
other than that I have not done anything to the drivers.
 

My Computer

System One

  • OS
    Windows 8.1
Ok no problem :)

Please install all drivers Lenovo provided for your laptop.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Hello, again

I successfully uninstalled the driver, but I could not re-install it.
When I try to install the driver a fatal error message pops up.
There are some .log files of this error.
I hope you can help me with this issue.

*Note1: So far, there have been no crashes.
*Note2: Laptop became slow and response time and Usage of HDD are worrying.
Spikes in usage percentages and response time for the smallest of tasks (browsing folders, viewing images, etc.)
 

My Computer

System One

  • OS
    Windows 8.1
Did you reboot your system after uninstalling the driver.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Please try to uninstall Intel Rapid Storage Technology
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Please try to uninstall Intel Rapid Storage Technology

This is the driver that I have already uninstalled.
It is not installed.
I was trying to re-install it - after reboot - but it displayed the error message mentioned above.

Is this driver important?
What does it do anyways?
 

My Computer

System One

  • OS
    Windows 8.1
If IRST is installed then this driver is important, but IRST isn't required.

Intel® Rapid Storage Technology offers greater levels of performance, responsiveness, and expandability than ever before. Whether you are using one or multiple serial ATA (SATA) or PCIe drives, you can take advantage of enhanced performance and lower power consumption from the latest storage technologies.
Intel® Rapid Storage Technology
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
axe0, thank you for identifying the issue; you're a life saver!

lifetec, thank you for your contribution.

For now, I will not install IRST. I see that the system is stable.
 

My Computer

System One

  • OS
    Windows 8.1
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