Windows 8 and 8.1 Forums

Bad_Pool_Cooler crash while Several browsers open

  1. #1

    Bad_Pool_Cooler crash while Several browsers open

    Hi, this morning I had Internet Explorer, Firefox and Windows Media running, and the blue screen came up, stating the error "Bad_pool_cleaner".

    Please see attached zip file

    Would appreciate receiving feedback on what might be wrong with my computer.

    Thanks so much. Regards from Julieanne
    Attached Files
    Last edited by julieannevz; 20 Jan 2016 at 22:43. Reason: I attached incorrect file

      My System SpecsSystem Spec

  2. #2

    Posts : 2,067
    Windows 10 Home/ Windows 10 TP/ Windows 8.1 Pro/ Windows 7 Pro

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Recommended to update/reinstall or remove following drivers/related software
    MBfilt64.sys Fri Jul 31 05:40:32 2009 (4A7267B0) 
    AsrAppCharger.sys Tue May 10 10:28:46 2011 (4DC8F73E) 
    ISCTD64.sys Tue Aug 23 19:32:39 2011 (4E53E437) 
    WPRO_41_2001.sys Mon Nov 7 22:04:48 2011 (4EB847F0) 
    HECIx64.sys Thu Nov 10 01:52:25 2011 (4EBB2049) 
    ikbevent.sys Wed Jan 4 01:35:09 2012 (4F039EBD) 
    RTKVHD64.sys Tue Jan 31 11:55:06 2012 (4F27C88A) 
    iaStor.sys Wed May 30 22:40:40 2012 (4FC685C8) 
    dc3d.sys Fri Apr 12 14:15:46 2013 (5167FAF2) 
    Rt630x64.sys Fri May 10 11:59:08 2013 (518CC4EC) 
    nvhda64v.sys Sun Jun 16 14:38:07 2013 (51BDB1AF) 
    intelppm.sys Thu Aug 22 10:46:35 2013 (5215CFEB) 
    tap0901.sys Thu Aug 22 14:40:01 2013 (521606A1)
    After updating/removing the drivers/software above, run driver verifier to find any offending driver

    Diagnostic Test

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My System SpecsSystem Spec

Bad_Pool_Cooler crash while Several browsers open

Similar Threads
Thread Forum
Trying to Open file from Downloads folder crashes browsers
No matter which browser I use, trying to open a file from the Downloads folder causes it to crash the browser. Any other folder is OK, and saving to the Downloads folder is fine. Just not when opening. When I try to open from another folder, that's fine also, try to switch to Downloads when...
Software and Apps
mailto links in browsers don't open up outlook 2010 email
Hello everyone, When ever I click a mailto link in either Chrome, IE, Firefox and Opera it opens up a new chrome browser window. Before I installed windows 8 I had it opening up Outlook 2010 new email, now it opens up a new Chrome browser window. How do I change it in windows 8 to when I...
Browsers & Mail
I can access browsers but Skype and steam won't open
I can access all my browsers but things like Skype and Steam won't open I was having a problem with a program yesterday that unpacked in the temp folder incorrectly and I have been trying to fix that since then I had to work yesterday or I would have resorted to something like this much sooner I am...
Software and Apps
IE 11 will not open but other browsers will
When I click on the desktop IE 11 icon, it seems to open to the home page and then immediately I get an error pop-up saying " A problem caused this program to stop working correctly." I've tried turning IE on and off thru the control panel. I tried to download and install IE from microsoft. I...
Performance & Maintenance
Internet Explorer does not open, but all other browsers do
Hello all, I don't really use internet explorer ( or as my dad calls it...internet exploder ahah ) a whole lot but bugs in general just irritate me sometimes. I have no idea when this started ( again, I don't use IE a lot ) I run a completely updated Windows 8.1 (home?) edition operating...
Browsers & Mail
All my tiles either crash or will not open at all
A few weeks ago I noticed that none of my tiles showed their little icons, like the gear for the Settings tile, etc. I clicked on the weather tile, and it brought up the screen like it was loading for a split second, but then brought me back to my desktop. Some of the time it doesn't even try to...
Software and Apps
Hi, I received a blue screen citing the above error earlier. I have followed the posting guidelines so please find the zip attached. Cheers.
BSOD Crashes and Debugging

Eight Forums Android App Eight Forums IOS App Follow us on Facebook