Windows 8 and 8.1 Forums

Seemingly Random BSOD with few dmp files written.

  1. #1

    Posts : 1
    Windows 8.1

    Seemingly Random BSOD with few dmp files written.

    Computer running Windows 8.1 has been BSODing repeatedly, without many dump files written. Sometimes it will crash several times in a row within an hour, others it will go all day without any issue. Only maybe one in twenty BSODs results in a DMP file written. It usually seems to get real weird before crashing: the task bar will disappear, other things might have black bars across them, then BSOD. Dump files that have been written might indicate a hardware issue, but I'm not experienced enough to know what I'm looking at.

    The other odd behavior is that sometimes when it restarts it will end up in the BIOS settings, and won't allow an ESC exit, it will only exit on an F10 save and close.

    Every once in a while Windows will boot in to the recovery screen, and even attempt repair, but it never seems to find anything to fix, and usually just restarts as normal.

    Any help appreciated.

    PS: I'm new here. I think I got the .zip file attached right, but I'm not sure.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,059
    Windows 10 Home/ Windows 10 TP/ Windows 8.1 Pro/ Windows 7 Pro

    Hi moloch42,

    Welcome to the 8forums.

    Please try to remove ASUS software, it is known for causing bluescreens.

    I suggest you run some tests that help indicate what is going on with the dump problem and the other problems.
    Lets just hope the system stays on long enough for these tests.

    Diagnostics Test

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to

    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are

    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the

      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Diagnostics Test
    Malware scan

    Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware
    Note   Note
    *(Uncheck trial version in the installation process)

    Diagnostics Test
    System File Check

    Please try following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My System SpecsSystem Spec

Seemingly Random BSOD with few dmp files written.

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