Windows 8 and 8.1 Forums

Hanging/Freezing while playing Guild Wars 2

  1. #1

    Posts : 6
    Windows 8 Pro

    Hanging/Freezing while playing Guild Wars 2

    My computer froze 3 or 4 times tonight while I was playing Guild Wars 2, a bit worried it is my computer and not the game.

    Any help is appreciated. Thank you in advance
    Attached Files

      My System SpecsSystem Spec

  2. #2

    Posts : 2,067
    Windows 10 Home/ Windows 10 TP/ Windows 8.1 Pro/ Windows 7 Pro

    Hi monster528,

    Please check Windows Update for available updates, install every update available (exception for Windows 10 updates if you don't want them), it may take a couple of times to get them.

    There is a data write error to the CPU in the level 0 cache at core 2 cache bank 1.
    2: kd> !errrec ffffe00124bad028
    Common Platform Error Record @ ffffe00124bad028
    Record Id     : 01d114d67018dfe3
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 11/4/2015 11:06:08 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ ffffe00124bad0a8
    Section       @ ffffe00124bad180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000004
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffe00124bad0f0
    Section       @ ffffe00124bad240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000004
    CPU Id        : c3 06 03 00 00 08 10 04 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe00124bad240
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffe00124bad138
    Section       @ ffffe00124bad2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHEL0_WR_ERR (Proc 2 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000001034cf440
      Misc.       : 0x0000000000000086
    This error could mean something is trying to write corrupted data, but it could also mean that there is a problem with the CPU.
    Please read the instructions below carefully and perform the tests to rule out the hardware as first step.

    STOP 0x124 Troubleshooting
    Read carefully before proceeding.

    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.

    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test


    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Run SeaTools to check the integrity of your HDD. SeaTools - HDD test - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Run chkdsk Chkdsk - HDD Test - Windows 7 Help Forums


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My System SpecsSystem Spec

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