Crashing while playing wow, code 41 task 63

Lootasaurus

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Queensland
Hey guys and gals im having crashes out of the middle of nowhere and there is no bsod files show up in blue screen view but i get the code 41 task 63 in the event viewer i have the log thing to submit and hopefully you can stop me from pulling my hair out trying to fix it.

thanks in advance

Loota
 

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Hi Lootasaurus,

Welcome to the 8forums.

There is no dump file, because this is not a BSOD.
The kernel id 41 simply means that a problem with the power has occured which happens when a pc suddenly restarts or shutsdown.
I would start with verifying that your PSU is fine and the 3.3v, 5v and 12v values in the BIOS are correct.
Assuming you have an ATX form factor, the values may be 5% maximum below or above these values.

As this is not a BSOD, please create a new thread at the Performance and Maintenance section for your problem.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
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    Liyama ProLite XB2483HSU-B2
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    Creative Sound Blaster Tactic3D Rage V2 headset
I had a blue screen last night and i have a new log for you i think i updated the right thing to fix it but i dont know debug codes and the like so i will leave it in your capable hands.


thanks in advance
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 6600K Processor
    Motherboard
    ASUS Z170M-Plus Motherboard
    Memory
    Corsair Vengeance LPX CMK8GX4M2A2133C13 8GB (2x4GB) DDR4 Black
    Graphics Card(s)
    ASUS GeForce GTX 970 Strix DirectCU II 4GB
    Monitor(s) Displays
    Syncmaster 2333HD
    Screen Resolution
    1920*1080
    Hard Drives
    Solid State Drive: Intel 535 Series 240GB 2.5in SSD
    Hard Drive: Seagate Barracuda 2TB ST2000DM001
    PSU
    Be Quiet! Pure Power L8 600W Power Supply
    Case
    Phanteks Enthoo Pro M Mid Tower Chassis Titanium Green
    Cooling
    Corsair Hydro Series H100i GTX 240mm Liquid CPU Cooler
    Keyboard
    Logitech G710+
    Mouse
    Razer Naga
    Internet Speed
    20 mbps
    Browser
    Chrome
    Antivirus
    Avg
What has been updated exactly?

A 0x10E(VIDEO_MEMORY_MANAGEMENT_INTERNAL ) related to the GPU where in this case it is about the memory.
If you are overclocking your GPU, revert back to stock while troubleshooting
Code:
Probably caused by : dxgmms1.sys ( dxgmms1![COLOR=#ff0000]VIDMM_GLOBAL[/COLOR]::PrepareDmaBuffer+1b2cb )


*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 000000000000001f, The subtype of the bugcheck:
Arg2: ffffc000d13396e0
Arg3: 0000000000000000
Arg4: 0000000000f872e2




Diagnostic test

GPU TEST


arrow.png
Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes




warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
i updated my nvidia drivers to the 359.00 version after i recovered from the crash... im gonna start running furmark now.

ran furmark for 30 mins never went above 68 degrees
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 6600K Processor
    Motherboard
    ASUS Z170M-Plus Motherboard
    Memory
    Corsair Vengeance LPX CMK8GX4M2A2133C13 8GB (2x4GB) DDR4 Black
    Graphics Card(s)
    ASUS GeForce GTX 970 Strix DirectCU II 4GB
    Monitor(s) Displays
    Syncmaster 2333HD
    Screen Resolution
    1920*1080
    Hard Drives
    Solid State Drive: Intel 535 Series 240GB 2.5in SSD
    Hard Drive: Seagate Barracuda 2TB ST2000DM001
    PSU
    Be Quiet! Pure Power L8 600W Power Supply
    Case
    Phanteks Enthoo Pro M Mid Tower Chassis Titanium Green
    Cooling
    Corsair Hydro Series H100i GTX 240mm Liquid CPU Cooler
    Keyboard
    Logitech G710+
    Mouse
    Razer Naga
    Internet Speed
    20 mbps
    Browser
    Chrome
    Antivirus
    Avg
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