Very Strange Recurring BSOD on Windows 8.1

Apples555

New Member
Messages
27
I've been having a very strange recurring BSOD on my Windows 8.1 installation. I don't even know what to think. The dump file is attached.

It occurs almost completely randomly. If I am listening to something, the sound output loops a short millisecond of sound and everything completely freezes until the blue screen comes up and the computer restarts. What I have done:

-disabled dynamicticks
-reinstalled, uninstalled, and installed all the compatible versions of the Nvidia video and audio drivers.
-disabled fast startup
-took out one stick of RAM, then upon BSOD encounter switched the other one in with the same result
etc.

Yet the BSOD keeps happening. Where do I look for the cause?

View attachment 66201

EDIT: It happened again, just after posting this thread.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Apple MacBook Pro
    CPU
    Core 2 Duo 2.4
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 320M
    Hard Drives
    Samsung 850 PRO 250GB SSD
Hi Apples555,

Please check Windows Update for updates, install every update available, it may take a couple of times to get them all.

For a clean re-install of the Nvidia GPU drivers, please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer.
Code:
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
All updates are installed.

I have tried clean installing many versions of the Nvidia drivers, from the 2010 265 driver all the way to the 327 driver from 2013. Drivers after that result in corrupt graphics. The GPU is a 320m. All of them cause BSODs. Sometimes the sound loops, the screen goes black, but then everything recovers and Windows says "nvlddmkm.sys has crashed but recovered.'

I also disabled the Apple HFS driver, which is a known causer of BSODs.

Bizarre.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Apple MacBook Pro
    CPU
    Core 2 Duo 2.4
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 320M
    Hard Drives
    Samsung 850 PRO 250GB SSD
Please test your GPU, so we can rule out the hardware part :)
Please note the temperatures of your GPU when idle and under load and post them.



Diagnostic test

GPU TEST


arrow.png
Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes




warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Just in case, I used DDU to remove all Nvidia drivers and installed the 327.23 drivers from 2013 again.

I ran Furmark for around 5-6 minutes. GPU temperature sharply rose from 71 to 92 degrees C, and stabilized at 91 degrees C. No crashes.

I should mention the crashes never happened under stress. They were always at some sort of idle, usually with a Youtube video playing.

I should add MemTest86, Apple Hardware Test, and Microsoft RAM Check all checked out fine.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Apple MacBook Pro
    CPU
    Core 2 Duo 2.4
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 320M
    Hard Drives
    Samsung 850 PRO 250GB SSD
It just happened again! Dump attached. Word was open as well as Firefox, which was playing a YouTube video.View attachment 66215
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Apple MacBook Pro
    CPU
    Core 2 Duo 2.4
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 320M
    Hard Drives
    Samsung 850 PRO 250GB SSD
Run the DM Log Collector, only a dump is not enough data.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Apple MacBook Pro
    CPU
    Core 2 Duo 2.4
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 320M
    Hard Drives
    Samsung 850 PRO 250GB SSD
If you have MSI Afterburner installed for measuring the temperatures of your GPU, that is fine, but please remove MSI Afterburner as it is known for causing BSOD's.

Please check your manufacturer for BIOS updates.

Please check Windows Update for updates, install every update available, it may take a couple of times to get them all.
As the crash is caused by the Nvidia Video driver, I suspect
  • a bug in Windows which could be solved with the updates from Windows Update
  • Nvidia software causing issues
  • a driver bug
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
All Windows and BIOS updates are installed.

I have tried all the Nvidia drivers from when the notebook was made (2010) to now. All of them crash in the same manner.

Afterburner was added only to downclock the GPU, which made it somewhat more stable (it was able to recover instead of BSOD). Regardless, it is now removed. Where else should I look?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Apple MacBook Pro
    CPU
    Core 2 Duo 2.4
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 320M
    Hard Drives
    Samsung 850 PRO 250GB SSD
I ran Furmark for around 5-6 minutes. GPU temperature sharply rose from 71 to 92 degrees C, and stabilized at 91 degrees C. No crashes.

Just noticed this, for the safety of your hardware it is recommended to abort the test when the temperatures are reaching 80-85C.

For what purpose is your macbook mainly used?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
It reaches 80 degrees in about 2 minutes.

MacBook is used lightly, mostly for research, light art work, and rarely gaming.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Apple MacBook Pro
    CPU
    Core 2 Duo 2.4
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 320M
    Hard Drives
    Samsung 850 PRO 250GB SSD
That could mean cooling issues, what would explain why the graphics drivers keep showing up.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
The BSODs occur exclusively under little load. In fact, it has never happened when the computer is under load and the temperatures are high.

I got new RAM today just in case, which didn't solve the problem. How bizarre!

I'm starting to think it might be the new SSD, because the latest BSOD faulted fs_rec.sys (even though the first such BSOD occurred a year ago with the hard drive I had then).

I'm considering putting in a temporary HD, installing Windows clean, and seeing what happens.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Apple MacBook Pro
    CPU
    Core 2 Duo 2.4
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 320M
    Hard Drives
    Samsung 850 PRO 250GB SSD
Doesn't rule out that the GPU could be damaged.

Why would you think the memory would solve it? I haven't stated anything related to the memory.
The fs_rec.sys is the file system recognizer driver, a driver from Windows and drivers from Windows are rarely the real cause.
If you think your SSD is causing issues, you could try updating the firmware.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
It's possible, the VRAM is shared with the regular RAM. I also wanted more.

If the GPU is damaged, problems would appear under OS X as well. The problems only occur under Windows 8.1.

All firmware is updated, confirmed by Samsung's software.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Apple MacBook Pro
    CPU
    Core 2 Duo 2.4
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 320M
    Hard Drives
    Samsung 850 PRO 250GB SSD
Something I forgot, you have a macbook, what rules immediately out the hardware.

Is there any setting enabled that could push the GPU/CPU?
Something like multi-rendering.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
The more expensive MacBooks had those, but my 2010 13" only has the 320m.

While cruising around the settings, I turned off Nvidia's power management. It's been 2 days and the system has been stable.

I'll report back if it crashes or stutters again.

On a side note, is my system overheating? At 80 C, the BIOS doesn't even make the fans speed up to their maximum.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Apple MacBook Pro
    CPU
    Core 2 Duo 2.4
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 320M
    Hard Drives
    Samsung 850 PRO 250GB SSD
80C is overheating if your cooling system is not functioning properly yes.
In fact, if the cooling system is not functioning properly, lower degrees is also overheating.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Dang it, it just happened again!

111815-6562-01.dmp 11/18/2015 8:54:05 PM 0x00000133 00000000`00000000 00000000`00000501 00000000`00000500 00000000`00000000 hal.dll hal.dll+539a x64 ntoskrnl.exe+14e8a0 C:\Windows\Minidump\111815-6562-01.dmp 2 15 9600 296,536 11/18/2015 8:54:57 PM

I don't know what to think. Perhaps it is the SSD?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Apple MacBook Pro
    CPU
    Core 2 Duo 2.4
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 320M
    Hard Drives
    Samsung 850 PRO 250GB SSD
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