BSODs still occurring even after....

herzog21

New Member
Messages
38
I had frequent BSODs and recently posted a thread seeking advice. Link here.
So even after following the advice and waiting a week for no BSOD repeat, it still happened. Not sure why.

I have uploaded the latest mini dump folder for further analysis. Hope you can help.
Appreciate it much.

**latest update: i am unable to extract the zipped file when i run the dm collector so i zipped up the sfdebug file but can't find the info you requested..

also i am not sure if it's linked but when my pc crash there will be DRIVER_Power_State_failure and my window update can't connect to the servers to get any updates for the past month.

**UPDATE 4/12/2015. my pc is still experiencing BSODs even after all the suggestions to fix the prob. :(
Attached is the latest file uploaded.
 
Last edited:

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom(tm) II X4 955 Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 EVO R2.0
    Memory
    8GB Kingston Value RAM
    Graphics Card(s)
    AMD Radeon R9 200 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device
    Monitor(s) Displays
    Dell 2340L
    Hard Drives
    Samsung Evo 250GB, Western Digital Black 640GB, 2x3TB Western Digital Red in Raid 0
    Internet Speed
    LAN 500mb/s
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    Chrome/Firefox
    Antivirus
    Windows Defender, Malwarebytes Anti Malware
Please run the DM Log Collector tool again, there is an important file missing.Before you upload the zip file, please make sure the zip contains at least the following files

  • 19 .txt,
  • 1 .nfo
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
updated with latest files and new additional info.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom(tm) II X4 955 Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 EVO R2.0
    Memory
    8GB Kingston Value RAM
    Graphics Card(s)
    AMD Radeon R9 200 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device
    Monitor(s) Displays
    Dell 2340L
    Hard Drives
    Samsung Evo 250GB, Western Digital Black 640GB, 2x3TB Western Digital Red in Raid 0
    Internet Speed
    LAN 500mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Windows Defender, Malwarebytes Anti Malware
Please check iTunes for updates.
A driver from Gear, used by iTunes has been flagged in all the recent dumps.
Code:
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys

0: kd> lmvm GEARAspiWDM
start             end                 module name
fffff800`e6314000 fffff800`e631ac00   GEARAspiWDM T (no symbols)           
    Loaded symbol image file: GEARAspiWDM.sys
    Image path: \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
    Image name: GEARAspiWDM.sys
    Timestamp:        [COLOR="#FF0000"]Thu May 03 21:56:17 2012[/COLOR] (4FA2E2E1)
    CheckSum:         00008963
    ImageSize:        00006C00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
hi....this problem was flagged in the previous thread and i have since uninstalled and installed the latest version.
i will need itunes as i am using iphone.

thanks.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom(tm) II X4 955 Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 EVO R2.0
    Memory
    8GB Kingston Value RAM
    Graphics Card(s)
    AMD Radeon R9 200 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device
    Monitor(s) Displays
    Dell 2340L
    Hard Drives
    Samsung Evo 250GB, Western Digital Black 640GB, 2x3TB Western Digital Red in Raid 0
    Internet Speed
    LAN 500mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Windows Defender, Malwarebytes Anti Malware
I am using iTunes too, but I have a recenter version of this driver and your driver doesn't look updated compared with the date of your previous thread.
Please check iTunes for updates.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
i have just uninstalled itunes. is there any additional things i need to uninstall/delte? like any driver left behind before i install a newer version again?

thanks.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom(tm) II X4 955 Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 EVO R2.0
    Memory
    8GB Kingston Value RAM
    Graphics Card(s)
    AMD Radeon R9 200 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device
    Monitor(s) Displays
    Dell 2340L
    Hard Drives
    Samsung Evo 250GB, Western Digital Black 640GB, 2x3TB Western Digital Red in Raid 0
    Internet Speed
    LAN 500mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Windows Defender, Malwarebytes Anti Malware
None that I am aware of.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
thanks. i have installed the latest version which is 12.3.1

and oh....any reason why i am unable to do window update? error code is 8024402F. I am thinking perhaps all the BSODs and this are inter related?
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom(tm) II X4 955 Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 EVO R2.0
    Memory
    8GB Kingston Value RAM
    Graphics Card(s)
    AMD Radeon R9 200 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device
    Monitor(s) Displays
    Dell 2340L
    Hard Drives
    Samsung Evo 250GB, Western Digital Black 640GB, 2x3TB Western Digital Red in Raid 0
    Internet Speed
    LAN 500mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Windows Defender, Malwarebytes Anti Malware



Diagnostics Test

System File Check


Please try following:

  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again

If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom(tm) II X4 955 Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 EVO R2.0
    Memory
    8GB Kingston Value RAM
    Graphics Card(s)
    AMD Radeon R9 200 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device
    Monitor(s) Displays
    Dell 2340L
    Hard Drives
    Samsung Evo 250GB, Western Digital Black 640GB, 2x3TB Western Digital Red in Raid 0
    Internet Speed
    LAN 500mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Windows Defender, Malwarebytes Anti Malware
Any problems reported by SFC?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
nope.....no problems that i saw.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom(tm) II X4 955 Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 EVO R2.0
    Memory
    8GB Kingston Value RAM
    Graphics Card(s)
    AMD Radeon R9 200 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device
    Monitor(s) Displays
    Dell 2340L
    Hard Drives
    Samsung Evo 250GB, Western Digital Black 640GB, 2x3TB Western Digital Red in Raid 0
    Internet Speed
    LAN 500mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Windows Defender, Malwarebytes Anti Malware
Why did you upload the CBS log then?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
sorry i misread your post.
since nothing is wrong after i used the scannow, what else can i do since i stil cant use window update?

thanks
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom(tm) II X4 955 Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 EVO R2.0
    Memory
    8GB Kingston Value RAM
    Graphics Card(s)
    AMD Radeon R9 200 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device
    Monitor(s) Displays
    Dell 2340L
    Hard Drives
    Samsung Evo 250GB, Western Digital Black 640GB, 2x3TB Western Digital Red in Raid 0
    Internet Speed
    LAN 500mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Windows Defender, Malwarebytes Anti Malware

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
thanks. have posted there. meanwhile i will monitor my pc for new BSODs again.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom(tm) II X4 955 Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 EVO R2.0
    Memory
    8GB Kingston Value RAM
    Graphics Card(s)
    AMD Radeon R9 200 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device
    Monitor(s) Displays
    Dell 2340L
    Hard Drives
    Samsung Evo 250GB, Western Digital Black 640GB, 2x3TB Western Digital Red in Raid 0
    Internet Speed
    LAN 500mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Windows Defender, Malwarebytes Anti Malware
still having BSODs. Debug file uploaded at the first post. Appreciate any assistance rendered.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom(tm) II X4 955 Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 EVO R2.0
    Memory
    8GB Kingston Value RAM
    Graphics Card(s)
    AMD Radeon R9 200 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device
    Monitor(s) Displays
    Dell 2340L
    Hard Drives
    Samsung Evo 250GB, Western Digital Black 640GB, 2x3TB Western Digital Red in Raid 0
    Internet Speed
    LAN 500mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Windows Defender, Malwarebytes Anti Malware
There is an important file missing, please run the dm log collector again.
There should be at least following files

  • 19 .txt,
  • 1 .nfo
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
have uploaded new logs again.
these files you mentioned are always missing. not sure why.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom(tm) II X4 955 Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 EVO R2.0
    Memory
    8GB Kingston Value RAM
    Graphics Card(s)
    AMD Radeon R9 200 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device
    Monitor(s) Displays
    Dell 2340L
    Hard Drives
    Samsung Evo 250GB, Western Digital Black 640GB, 2x3TB Western Digital Red in Raid 0
    Internet Speed
    LAN 500mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Windows Defender, Malwarebytes Anti Malware
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