Solved BSOD Driver_Power_State_Failure

[hnguyen93]

I have been having BSOD Driver_Power_State_Failure for the past few weeks when I try to restart my pc. I know I will get a bsod when I can't access my 'disk management' and try to restart, it's forever 'connecting to the virtual disk service'.
After the bsod I can access my disk management, I have tried to search for any outdated driver and updated them, but I still get this bsod. I have tried to analyze my own dump files and it said something about storport.sys being the problem, googled it but I still can't fix this, I even tried to reset my OS, but alas the problem is still there. I hope you guys can help me, or point me in the right direction.

View attachment 66172

Edit: I have also noticed that after the bsod when the virtual disk is connected and can access disk management, I shut down my laptop (takes like 10min+, used to be fast) and start the laptop, the disk management issue is back with the bsod after trying to restart. So the problem might also be in the shutting down proces?

 

[axe0]

Hi hnguyen93,

Welcome to the 8forums.

Please check your manufacturer for driver updates.
The following drivers have been flagged
The Qualcomm network driver

*** WARNING: Unable to verify timestamp for athwbx.sys
*** ERROR: Module load completed but symbols could not be loaded for athwbx.sys

The Intel Rapid Storage Technology driver

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys

The Nvidia Video driver

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

The Intel Graphics Video driver

*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys

And Symantec/Norton

*** WARNING: Unable to verify timestamp for Ironx64.SYS
*** ERROR: Module load completed but symbols could not be loaded for Ironx64.SYS
*** WARNING: Unable to verify timestamp for SYMEFASI64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFASI64.SYS

For Norton, please check for software updates
For the GPU drivers
Please uninstall everything of Nvidia and Intel using Display Driver Uninstaller and install new drivers from the manufacturer.

 

[hnguyen93]

Thank you for answering, I have tried what u adviced; updated norton and Qualcomm network, uninstalled intel and nvdia in safe mode with the help of driver unistaller and then installed the newest ones in normal mode.
But sadly, I still get the same bsod problem. I've uploaded the new log files with the latest dump crashes.

 

[axe0]

Please uninstall ASUS software, it is known for causing BSOD's.

Please disable Intel Rapid Start Technology service in the services, you don't need it.

 

[hnguyen93]

After updating to a new intel graphic driver, it seems that I still had to manually update my Intel(R) 7 Series Chipset Family SATA AHCI Controller which is in "Device manager -> IDE/ATA/ATAPI controllers".

Everything seems to be fine now, thank you very much for your help!

 

[axe0]

Glad to hear that