Can't boot - Infamous hal.dll error

hooked

New Member
Messages
7
Location
Kansas City, MO
Same error I've seen in hundreds of posts on here - corrupt or missing hal.dll - but I think I have everyone else beat. I can't even boot, so I can't try any of the suggestions on here. And BTW, I've not gotten any BSODs.

I built the system in Feb and all was well, then bought a new HD and wanted to reinstall Windows on the new drive. That was a few days ago. All was fine at first, I was installing the apps I wanted, then it happened. I did a restart after a program install, and the error appeared right after the post screen.

I restarted PC again, and tried to get into the BIOS. BIOS would not open. So I tried to use Windows 8.1 DVD to boot. No go. It still got through the POST screen then gave the error. Again I tried to restart and open BIOS and it would not open.

I have a Gparted bootable DVD so I tried to boot with that. Again, no go.
The Win 8.1 and Gparted DVDs were both created with FreeISO, and I've used both DVDs w/o any problems several times.

Just for grins, I got my old Win XP Pro CD (retail purchased - I thought maybe it doesn't like the DVDs I created) and tried to boot with that. Same response.

I unplugged the old drive that had the original Win 8.1 install. I thought, since I can't get into BIOS and tell it where to boot from - maybe it's trying to boot from that old install (I had deleted several files from that drive so it couldn't boot from the original drive.) No change.

By now I'm almost certain I have a really bad virus. So I unplugged the new HD with the new Win 8.1 install and tried to boot with Windows 8.1 DVD. At this point I just have 1 HD used for data storage plugged in and my DVD-RW drive. Same thing.

I've read a zillion posts/articles about this problem but haven't found any that have the problem of not being able to boot - or not even able to get into BIOS.

People, I'm really concerned here. I put a lot of money and time in this system build and I'm starting to wonder if I have lost a mobo or some other major component. I know there are ways to make a rescue boot CD, but if my PC won't boot with the Windows or Gparted DVDs, I don't feel optimistic about a rescue CD helping me boot.

Thank God I bought a new laptop in August or I'd really be hurting. But my desktop has 2 drives in addition to the HD that has Windows install, and I need access to some of the files on those other drives. (plus I'd like to be able to use my PC that is a Super Machine to me)

Any suggestions would be appreciated. I know one of you super-geeks have seen a similar problem and know exactly what I need to do. :think:

Thanks,
Ck
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    AMD FX8350 8 core 4000 MHz
    Motherboard
    ASUS M5A99FX PRO R2.0
    Memory
    16GB Crucial Ballistix Sport DDR3-1600
    Graphics Card(s)
    NVDIA Geforce 8600GT
    Sound Card
    SoundBlaster X-Fi Xtreme
    Monitor(s) Displays
    Samsung B2230 22"
    Screen Resolution
    1920X1080
    Hard Drives
    WD Black 1003FX 1TB 7200 RPM SATA III
    Samsung 1030 1TB 7200 RPM SATA II
    Seagate Free Agent Pro 750GB e-SATA II /USB 2.0
    PSU
    Antec Earthwatts 500W
    Case
    Enermax Chakra w/Side Panel Monster fan
    Cooling
    Monster Side panel fan, and 3 other fan
    Keyboard
    Logitech Media Elite
    Mouse
    Logitech Performance MX Wireless
    Internet Speed
    75 Mbps
    Browser
    Firefox
    Antivirus
    AVG Free
seems to me your issue is with corrupt BIOS Firmware, as it has to boot to BIOS before anything will boot...

there are several repair methods to reflash the bios via disk - depends on the MB and bois
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Thanks KYHI,
But if I can't get my system to go into BIOS how am I going to flash the BIOS? Unless you think I can boot from a flash drive...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    AMD FX8350 8 core 4000 MHz
    Motherboard
    ASUS M5A99FX PRO R2.0
    Memory
    16GB Crucial Ballistix Sport DDR3-1600
    Graphics Card(s)
    NVDIA Geforce 8600GT
    Sound Card
    SoundBlaster X-Fi Xtreme
    Monitor(s) Displays
    Samsung B2230 22"
    Screen Resolution
    1920X1080
    Hard Drives
    WD Black 1003FX 1TB 7200 RPM SATA III
    Samsung 1030 1TB 7200 RPM SATA II
    Seagate Free Agent Pro 750GB e-SATA II /USB 2.0
    PSU
    Antec Earthwatts 500W
    Case
    Enermax Chakra w/Side Panel Monster fan
    Cooling
    Monster Side panel fan, and 3 other fan
    Keyboard
    Logitech Media Elite
    Mouse
    Logitech Performance MX Wireless
    Internet Speed
    75 Mbps
    Browser
    Firefox
    Antivirus
    AVG Free
What about clearing CMOS? I've never done it, but have heard it mentioned before.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    AMD FX8350 8 core 4000 MHz
    Motherboard
    ASUS M5A99FX PRO R2.0
    Memory
    16GB Crucial Ballistix Sport DDR3-1600
    Graphics Card(s)
    NVDIA Geforce 8600GT
    Sound Card
    SoundBlaster X-Fi Xtreme
    Monitor(s) Displays
    Samsung B2230 22"
    Screen Resolution
    1920X1080
    Hard Drives
    WD Black 1003FX 1TB 7200 RPM SATA III
    Samsung 1030 1TB 7200 RPM SATA II
    Seagate Free Agent Pro 750GB e-SATA II /USB 2.0
    PSU
    Antec Earthwatts 500W
    Case
    Enermax Chakra w/Side Panel Monster fan
    Cooling
    Monster Side panel fan, and 3 other fan
    Keyboard
    Logitech Media Elite
    Mouse
    Logitech Performance MX Wireless
    Internet Speed
    75 Mbps
    Browser
    Firefox
    Antivirus
    AVG Free
Clearing the CMOS will only reset the settings of the BIOS back to default, it doesn't do anything with the firmware.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Axe0, if I can get into BIOS somehow, will flashing BIOS update/reinstall firmware?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    AMD FX8350 8 core 4000 MHz
    Motherboard
    ASUS M5A99FX PRO R2.0
    Memory
    16GB Crucial Ballistix Sport DDR3-1600
    Graphics Card(s)
    NVDIA Geforce 8600GT
    Sound Card
    SoundBlaster X-Fi Xtreme
    Monitor(s) Displays
    Samsung B2230 22"
    Screen Resolution
    1920X1080
    Hard Drives
    WD Black 1003FX 1TB 7200 RPM SATA III
    Samsung 1030 1TB 7200 RPM SATA II
    Seagate Free Agent Pro 750GB e-SATA II /USB 2.0
    PSU
    Antec Earthwatts 500W
    Case
    Enermax Chakra w/Side Panel Monster fan
    Cooling
    Monster Side panel fan, and 3 other fan
    Keyboard
    Logitech Media Elite
    Mouse
    Logitech Performance MX Wireless
    Internet Speed
    75 Mbps
    Browser
    Firefox
    Antivirus
    AVG Free
You'll only get into the BIOS by updating the firmware or reverting the firmware back to stock when the firmware is updated.
How you can do that, I wouldn't know.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
I just went through my mobo manual and it has a feature called 'Direct key'. When u press it then power back on, it takes you directly to the BIOS screen. I just tried it, and sure enough - I got into BIOS. I didn't go any further cuz I really need some help on this.
Thanks for your input.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    AMD FX8350 8 core 4000 MHz
    Motherboard
    ASUS M5A99FX PRO R2.0
    Memory
    16GB Crucial Ballistix Sport DDR3-1600
    Graphics Card(s)
    NVDIA Geforce 8600GT
    Sound Card
    SoundBlaster X-Fi Xtreme
    Monitor(s) Displays
    Samsung B2230 22"
    Screen Resolution
    1920X1080
    Hard Drives
    WD Black 1003FX 1TB 7200 RPM SATA III
    Samsung 1030 1TB 7200 RPM SATA II
    Seagate Free Agent Pro 750GB e-SATA II /USB 2.0
    PSU
    Antec Earthwatts 500W
    Case
    Enermax Chakra w/Side Panel Monster fan
    Cooling
    Monster Side panel fan, and 3 other fan
    Keyboard
    Logitech Media Elite
    Mouse
    Logitech Performance MX Wireless
    Internet Speed
    75 Mbps
    Browser
    Firefox
    Antivirus
    AVG Free
Insert the windows 8.1 dvd and say in the BIOS to boot from it.
You should be able to try repairs with it.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
ok,
thanks Axe0
Wish me luck!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    AMD FX8350 8 core 4000 MHz
    Motherboard
    ASUS M5A99FX PRO R2.0
    Memory
    16GB Crucial Ballistix Sport DDR3-1600
    Graphics Card(s)
    NVDIA Geforce 8600GT
    Sound Card
    SoundBlaster X-Fi Xtreme
    Monitor(s) Displays
    Samsung B2230 22"
    Screen Resolution
    1920X1080
    Hard Drives
    WD Black 1003FX 1TB 7200 RPM SATA III
    Samsung 1030 1TB 7200 RPM SATA II
    Seagate Free Agent Pro 750GB e-SATA II /USB 2.0
    PSU
    Antec Earthwatts 500W
    Case
    Enermax Chakra w/Side Panel Monster fan
    Cooling
    Monster Side panel fan, and 3 other fan
    Keyboard
    Logitech Media Elite
    Mouse
    Logitech Performance MX Wireless
    Internet Speed
    75 Mbps
    Browser
    Firefox
    Antivirus
    AVG Free
Short lived hope for fix

The "Direct key" to force BIOS to come up doesn't work now. As I said in an earlier post, I tried it the first time and it did just what the manual said - took me right into the BIOS. When I tried it again, the direct key did absolutely nothing. Tried removing a few components and attempted to boot again.... no luck.
I'm going to have to send it to ASUS. It's only 6 months old. And in my 2 previous attempts to get just online support from ASUS, I was very disappointed. Incredibly incompetent support on both occasions. I'd heard a few times that ASUS has good products but lousy support. Now I can confirm that.
So I hope I can get a solution to this issue before I'm ready for retirement!

Thanks for the help.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    AMD FX8350 8 core 4000 MHz
    Motherboard
    ASUS M5A99FX PRO R2.0
    Memory
    16GB Crucial Ballistix Sport DDR3-1600
    Graphics Card(s)
    NVDIA Geforce 8600GT
    Sound Card
    SoundBlaster X-Fi Xtreme
    Monitor(s) Displays
    Samsung B2230 22"
    Screen Resolution
    1920X1080
    Hard Drives
    WD Black 1003FX 1TB 7200 RPM SATA III
    Samsung 1030 1TB 7200 RPM SATA II
    Seagate Free Agent Pro 750GB e-SATA II /USB 2.0
    PSU
    Antec Earthwatts 500W
    Case
    Enermax Chakra w/Side Panel Monster fan
    Cooling
    Monster Side panel fan, and 3 other fan
    Keyboard
    Logitech Media Elite
    Mouse
    Logitech Performance MX Wireless
    Internet Speed
    75 Mbps
    Browser
    Firefox
    Antivirus
    AVG Free
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