Solved BSOD Playing WoW

Aimee

New Member
Messages
20
It also crashes at other random times besides playing WoW. Any help would be appreciated.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
Hi Aimee,

Welcome to the 8forums.

Please visit Windows Update and install every update available, it may take a couple of times to get them all.

The most recent dumps are pointing to memory problems
Code:
Probably caused by : memory_corruption



Diagnostic Test

RAM TEST


arrow.png
Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums


Note   Note
picture.php



MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Thank you. I installed the newest update for today. I have everything else installed. I will run the diagnostic test.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
I am unable to run the tester. I crashed twice more. Once while playing and once while trying to restart so I could use the utility.
I will try again tomorrow with another flash drive or disk.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
Both crashes are indicating memory problems,
Code:
PFN_LIST_CORRUPT (4e)
MEMORY_MANAGEMENT (1a)

Of course, it could also be a driver causing this, but firt the RAM needs to be ruled out if possible.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
OK. I tried doing a test through windows itself and it didn't work either. All I see is a blank screen a bit longer (a few min) before it restarts.

I'm borrowing a different flash drive today though so I'll get back with how that turns out. Thank you for the help so far.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
The built-in feature is not as good as MemTest86+, that is why memtest86+ is recommended.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
I understand that. I was just letting you know since I couldn't do that one either. I tried with another flash drive and also a disk neither one showed the tests. It did restart but the screen stayed blank. I believe it may have been running but I could not see it.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
Please check your BIOS and make sure the RAM timing is set at 1 of the 4, if needed do this manually.
  • 1333 MHz
  • 1600 MHz
  • 1866 MHz
  • 2133*(*OC) MHz
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
I tried to load the bios and the screen is not displaying.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
Please pull the CMOS battery and check if you can get into the BIOS.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
I'd rather not open the case. Is there any other options?
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
None that I would know of.
Please make sure your grounded to prevent electronical damage to the components before pulling the CMOS.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
OK, I did it. No change though.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
BIOS or MemTest?
If the BIOS, check for updates at the manufacturer of your motherboard.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Neither one worked. I'll check.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
OK, so I downloaded the utility for my motherboard and it updated the bios and it will still not display on the screen.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
It says the ram is at 1600.0 MHz though.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
If you have fast boot enabled, please disable it and see if you can get into your BIOS.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Didn't work.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberpowerPC sc3000 Model C series
    CPU
    AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
    Motherboard
    MSI A78M-E35 (MS-7721)
    Memory
    8.00GB Dual-Channel DDR3 usable 6.94 GB
    Graphics Card(s)
    (1) AMD Radeon R7 200 Series (2) AMD Radeon R7 Series
    Sound Card
    (1) Realtek High Definition Audio (2) AMD High Definition Audio Device (3) AMD High Definition A
    Monitor(s) Displays
    2 one uses HDMI the other VGA Extended display
    Screen Resolution
    (1) 1920x 1080 (2) 1280 x 1024
    Hard Drives
    1 TOSHIBA DT01ACA200 SATA Disk Device 1.82 TB
    PSU
    Power co., LTD Model: ATM-600FB
    Case
    Cyberpowerpc X-Saber?
    Browser
    Firefox
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