Hi all, Sorry to be a bother, but I've been breaking my head trying to resolve this issue for the past day. I am using a Sony VIAO SVE151G13W laptop which suddenly blacked out and went to a BSOD after exiting a game I was playing. I restarted it and was given the message that "VIDEO_TDR_FAILURE atikmpag.sys" was the culprit. Have looked up on google for solutions, have tried to uninstall driver and reinstall but I get another BSOD. The only ways I can boot is through safe mode or by disabling the AMD ATI display driver in safe mode and restarting in normal mode. If someone could please kindly look into my problem, it would be much appreciated. I'm hoping that it won't be any hardware problem, fingers crossed .
Attached is the result of the dm_log_collector as given in the guidelines.
View attachment 65756
Attached is the result of the dm_log_collector as given in the guidelines.
View attachment 65756
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Sony VAIO SVE151G13W
- Graphics Card(s)
- AMD ATI Radeon