Solved Computer freezes randomly with a buzzing noise. No BSOD.

EidurGeir

New Member
Messages
7
I've had this problem the past week, Re-formatted twice, And the third time I did a clean install.

What happens is when I watch a movie, Play video games, Surf the web, Or just let it idle. The PC freezes and plays a strange buzzing noise of the audio that is currently playing when it crashes repeats 50 times a second or so.

I've owned this PC over the years, always updating. Recently bought a new PSU, CPU and a Motherboard (2 months ago).
New Components:

  • Intel Core i7 4790
  • ASRock Z97 Extreme6
  • EVGA Nex-750B

Full Specs:

  • Intel Core i7 4790
  • ASRock Z97 Extreme6
  • EVGA Nex-750B
  • GeForce GTX 980
  • RAM 4x4 Corsair Vengence 1600 1.5V
  • SanDisk 220GB (OS)
  • Vertex 450 (For a single game ;) )
  • HDD 2TB
  • HDD 650GB
  • CD/DVD

I tried:

  • Reformat,
  • Clean Install,
  • Switching SATA Cables+Port,
  • Resetting CMOS,
  • Reinstalling BIOS,
  • Reinstalling ALL Drivers
  • Updating Drivers,
  • sfc /scannow
  • chkdsk
  • Memtest64
  • Increased Memory voltage from 1.5V to 1.55V
  • Prime 95 (Only for a short time)
  • GPU Stress Test (Only for a short time)
  • And a bunch of others I don't remember.


I don't have time to take the PC to a repair shop, Stores open after I start school and close when I'm done.
I ran the DM Log collector Too and uploaded it.

I might have seen a pattern where it happens quicker when I play video games. But it has also happened when Idle.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7 4790
    Motherboard
    ASRock Z97 Extreme6
    Memory
    16GB DDR3 1600 1.5V
    Graphics Card(s)
    GeForce GTX 980 (Gigabyte)
    Sound Card
    Integrated
    Monitor(s) Displays
    LG, HP
    Screen Resolution
    1920x1080
    Hard Drives
    SanDisk 220GB
    Vertex 450
    HDD 2TB
    HDD 650TB (Pretty Old)
    PSU
    EVGA Nex 750B
    Case
    Fractal Design Define R4
    Cooling
    Corshair H90
    Keyboard
    Razer BlackWidow
    Mouse
    Tt eSports Black Element
    Internet Speed
    VDSL 50mb/s Down 25mb/s Up
    Browser
    Google Chrome
Hi EidurGeir,

Welcome to the 8forums.

I have some questions for you that need to be answered.
Also, please try to remember what you have done and didn't wrote, to prevent double actions.

  1. Are there any devices connected outside of mouse and keyboard?
  2. What have sfc and chkdsk reported?
  3. Have you tried to do chkdsk on all the drives?
  4. What was the result of Memtest86+? how many passes have you done?
  5. What test did you do with Prime95?
  6. What GPU stress test did you do?
  7. Have you tried Hard Drive diagnostics?
  8. Have you tried to defragment your hard drives if you have HDD hard drives?
  9. After clean install / format, how much have you installed and what have you installed?

When we proceed in the troubleshooting process, there will likely come more questions.

Please fill in your system specs
Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.​

How to fill in your system specs:
2f998e192b.png

7cf8efe42e.png
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Hi EidurGeir,

Welcome to the 8forums.

I have some questions for you that need to be answered.
Also, please try to remember what you have done and didn't wrote, to prevent double actions.

  1. Are there any devices connected outside of mouse and keyboard?
  2. What have sfc and chkdsk reported?
  3. Have you tried to do chkdsk on all the drives?
  4. What was the result of Memtest86+? how many passes have you done?
  5. What test did you do with Prime95?
  6. What GPU stress test did you do?
  7. Have you tried Hard Drive diagnostics?
  8. Have you tried to defragment your hard drives if you have HDD hard drives?
  9. After clean install / format, how much have you installed and what have you installed?

When we proceed in the troubleshooting process, there will likely come more questions.

Please fill in your system specs
Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.​

How to fill in your system specs:
2f998e192b.png

7cf8efe42e.png

  1. No devices other than Keyboard and Mouse are connected
  2. sfc and chkdsk reported back with no errors
  3. Yes, I have tried it on all drives
  4. Memtest passed with no problems
  5. Blend, And a couple of custom increased memory stress to 16/16 GB
  6. I used FurMark
  7. I haven't
  8. I haven't Defragged my HDD drives, (Question, is it bad If I Defrag my SSD's?, (Not that I have))
List of Programs I've Installed, IOBit Advanced System Care, IOBit Malware Fighter, IOBit Driver Booster, Google Chrome, TeamSpeak 3, Steam and Counter-Strike: Global Offensive


*UPDATE*

After I changed my RAMs voltage to 1.55 volts, I was able to let the PC Idle all night without crashing. I'll report back If it crashes when I Idle with a game open.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7 4790
    Motherboard
    ASRock Z97 Extreme6
    Memory
    16GB DDR3 1600 1.5V
    Graphics Card(s)
    GeForce GTX 980 (Gigabyte)
    Sound Card
    Integrated
    Monitor(s) Displays
    LG, HP
    Screen Resolution
    1920x1080
    Hard Drives
    SanDisk 220GB
    Vertex 450
    HDD 2TB
    HDD 650TB (Pretty Old)
    PSU
    EVGA Nex 750B
    Case
    Fractal Design Define R4
    Cooling
    Corshair H90
    Keyboard
    Razer BlackWidow
    Mouse
    Tt eSports Black Element
    Internet Speed
    VDSL 50mb/s Down 25mb/s Up
    Browser
    Google Chrome
It is very bad to defrag an SSD, because defragging is made for how an HDD works.
An SSD works totally different, because of how an SSD works defragging an SSD will shorten its lifetime.
Although it is not needed to 'defrag' an SSD because of how it works, you can however trim it once in a big while. Trim does pretty much the same as defrag, but is made for the SSD.
Windows should detect an SSD and an HDD when it is installed automatically so you should not have to worry about it.

I would remove IOBit totally, it doesn't have quite a good reputation and the software isn't as good as you may think. Especially Advanced System Care may cause such problems as you have to BSOD's.

How long have you performed Furmark? Only 30 minutes is needed and it could damage the GPU if not careful and well informed about it.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
It is very bad to defrag an SSD, because defragging is made for how an HDD works.
An SSD works totally different, because of how an SSD works defragging an SSD will shorten its lifetime.
Although it is not needed to 'defrag' an SSD because of how it works, you can however trim it once in a big while. Trim does pretty much the same as defrag, but is made for the SSD.
Windows should detect an SSD and an HDD when it is installed automatically so you should not have to worry about it.

I would remove IOBit totally, it doesn't have quite a good reputation and the software isn't as good as you may think. Especially Advanced System Care may cause such problems as you have to BSOD's.

How long have you performed Furmark? Only 30 minutes is needed and it could damage the GPU if not careful and well informed about it.

Ah, I just recently bought IOBit, But oh well.

*UPDATE*

I opened Counter-Strike: Global Offensive had it running for about 20-30 mins and the computer crashed, Like a freeze frame. I always have to drown it with the reset button.

I only performed FurMark for about 10 mins tops.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7 4790
    Motherboard
    ASRock Z97 Extreme6
    Memory
    16GB DDR3 1600 1.5V
    Graphics Card(s)
    GeForce GTX 980 (Gigabyte)
    Sound Card
    Integrated
    Monitor(s) Displays
    LG, HP
    Screen Resolution
    1920x1080
    Hard Drives
    SanDisk 220GB
    Vertex 450
    HDD 2TB
    HDD 650TB (Pretty Old)
    PSU
    EVGA Nex 750B
    Case
    Fractal Design Define R4
    Cooling
    Corshair H90
    Keyboard
    Razer BlackWidow
    Mouse
    Tt eSports Black Element
    Internet Speed
    VDSL 50mb/s Down 25mb/s Up
    Browser
    Google Chrome
Please run Furmark for around 30 minutes.

Here are instructions for Furmark I usually give



Diagnostic test

GPU TEST


arrow.png
Run
Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes



warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high


Please try following and see if the problem occurs
Please do the following:

  • Open taskmanager
    • Go to the tab startup
    • disable everything
  • Search msconfig and open it
    • Go to the tab services
    • Check 'hide microsoft services'
    • Uncheck all other services
    • Click apply and click ok
  • Reboot if asked
See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
This is after 10-15 mins
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7 4790
    Motherboard
    ASRock Z97 Extreme6
    Memory
    16GB DDR3 1600 1.5V
    Graphics Card(s)
    GeForce GTX 980 (Gigabyte)
    Sound Card
    Integrated
    Monitor(s) Displays
    LG, HP
    Screen Resolution
    1920x1080
    Hard Drives
    SanDisk 220GB
    Vertex 450
    HDD 2TB
    HDD 650TB (Pretty Old)
    PSU
    EVGA Nex 750B
    Case
    Fractal Design Define R4
    Cooling
    Corshair H90
    Keyboard
    Razer BlackWidow
    Mouse
    Tt eSports Black Element
    Internet Speed
    VDSL 50mb/s Down 25mb/s Up
    Browser
    Google Chrome
About 30 mins have passed and the PC hasn't crashed.

Could it be the PCI-E port and keeps Disconnecting the GPU?

I could try running my PC on using my Intel as GPU? With a game open?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7 4790
    Motherboard
    ASRock Z97 Extreme6
    Memory
    16GB DDR3 1600 1.5V
    Graphics Card(s)
    GeForce GTX 980 (Gigabyte)
    Sound Card
    Integrated
    Monitor(s) Displays
    LG, HP
    Screen Resolution
    1920x1080
    Hard Drives
    SanDisk 220GB
    Vertex 450
    HDD 2TB
    HDD 650TB (Pretty Old)
    PSU
    EVGA Nex 750B
    Case
    Fractal Design Define R4
    Cooling
    Corshair H90
    Keyboard
    Razer BlackWidow
    Mouse
    Tt eSports Black Element
    Internet Speed
    VDSL 50mb/s Down 25mb/s Up
    Browser
    Google Chrome
Have you checked if everything is properly connected and of course if everything is clean of dust?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Crashed when only running on CPU

And yes everything is clean of dust
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7 4790
    Motherboard
    ASRock Z97 Extreme6
    Memory
    16GB DDR3 1600 1.5V
    Graphics Card(s)
    GeForce GTX 980 (Gigabyte)
    Sound Card
    Integrated
    Monitor(s) Displays
    LG, HP
    Screen Resolution
    1920x1080
    Hard Drives
    SanDisk 220GB
    Vertex 450
    HDD 2TB
    HDD 650TB (Pretty Old)
    PSU
    EVGA Nex 750B
    Case
    Fractal Design Define R4
    Cooling
    Corshair H90
    Keyboard
    Razer BlackWidow
    Mouse
    Tt eSports Black Element
    Internet Speed
    VDSL 50mb/s Down 25mb/s Up
    Browser
    Google Chrome



Diagnostic Test

CPU TEST


arrow.png
Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums


Note   Note
If you're overclocking anything, please stop it and set everything back to default while troubleshooting


warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Found out why it kept crashing.
One of my SSD's is broken.

I was running games on it. That's why it didn't crash wwhen idling and with the game open. Since the game was installed on the disk.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7 4790
    Motherboard
    ASRock Z97 Extreme6
    Memory
    16GB DDR3 1600 1.5V
    Graphics Card(s)
    GeForce GTX 980 (Gigabyte)
    Sound Card
    Integrated
    Monitor(s) Displays
    LG, HP
    Screen Resolution
    1920x1080
    Hard Drives
    SanDisk 220GB
    Vertex 450
    HDD 2TB
    HDD 650TB (Pretty Old)
    PSU
    EVGA Nex 750B
    Case
    Fractal Design Define R4
    Cooling
    Corshair H90
    Keyboard
    Razer BlackWidow
    Mouse
    Tt eSports Black Element
    Internet Speed
    VDSL 50mb/s Down 25mb/s Up
    Browser
    Google Chrome
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