Random BSOD while using computer - BAD_POOL_HEADER - 0x19

V

Voider

New Member
Messages
7
Hello,

I just registered to this forum becaause I have some issues with my computer lately.
I'm using Windows 8.1, and lately I've been getting random BSOD with the BAD_POOL_HEADER error.

You can find the .zip file in the attachments.

Thanks alot for the help!
 

My Computer

System One

  • OS
    Windows 8.1
Hi Voider,

Welcome to the 8forums.

Please remove Daemon tools and see how it goes.
Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below

34700d1440923396-bsod-0x124-whea_uncorrectable_error-nothing-works-a887c9d9e7.png


If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
Click to expand...
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
axe0 said:
Hi Voider,

Welcome to the 8forums.

Please remove Daemon tools and see how it goes.
Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below

34700d1440923396-bsod-0x124-whea_uncorrectable_error-nothing-works-a887c9d9e7.png


If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
Click to expand...
Click to expand...
I have removed Daemon Tools from my system, will report back.
 

My Computer

System One

  • OS
    Windows 8.1
The cause is Malwarebytes, probably due to an outdated version.
Please update Malwarebytes.

Malwarebytes Web Access Control driver that caused the crash.
Code: 
1: kd> lmvm mwacstart             end                 module name
fffff801`85efe000 fffff801`85f11000   mwac     T (no symbols)           
    Loaded symbol image file: mwac.sys
    Image path: \??\C:\Windows\system32\drivers\mwac.sys
    Image name: [U]mwac.sys[/U]
    Timestamp:        [COLOR=#ff0000][U]Wed Jun 18 04:07:00 2014[/U][/COLOR] (53A0F444)
    CheckSum:         000193D5
    ImageSize:        00013000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
I have removed Malwarebytes and downloaded the newest version from the official website, will report how it turns out.

Thanks!
 

My Computer

System One

  • OS
    Windows 8.1
Odd, Malwarebytes driver is blamed, but the driver isn't there.
Please follow the uninstall instructions to remove Malwarebytes complete if you haven't already.

Please check for driver updates for the wifi USB adapter.
It is recommended to use the most recent drivers or not using a USB wifi adapter.
Code: 
3: kd> lmvm netr28uxstart             end                 module name
fffff800`24887000 fffff800`24aac000   netr28ux   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\netr28ux.sys
    Image name: [U]netr28ux.sys[/U]
    Timestamp:        [COLOR=#ff0000][U]Wed Oct 08 13:50:37 2014[/U][/COLOR] (5435250D)
    CheckSum:         00225BA2
    ImageSize:        00225000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please remove following left behind file from Daemon tools
Code: 
[I]DAEMON Tools Lite Virtual SCSI Bus[/I]	[U]c:\windows\system32\drivers\dtlitescsibus.sys[/U]

If you are using Driver Booster 2 to update your drivers
Please remove Driver Booster 2 and remove every driver this program has installed and install the drivers from the manufacturer and companies only.

Programs that claim to update drivers are causing more trouble then good with installing corrupted or wrong drivers!
Click to expand...
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
axe0 said:
Odd, Malwarebytes driver is blamed, but the driver isn't there.
Please follow the uninstall instructions to remove Malwarebytes complete if you haven't already.

Please check for driver updates for the wifi USB adapter.
It is recommended to use the most recent drivers or not using a USB wifi adapter.
Code: 
3: kd> lmvm netr28uxstart             end                 module name
fffff800`24887000 fffff800`24aac000   netr28ux   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\netr28ux.sys
    Image name: [U]netr28ux.sys[/U]
    Timestamp:        [COLOR=#ff0000][U]Wed Oct 08 13:50:37 2014[/U][/COLOR] (5435250D)
    CheckSum:         00225BA2
    ImageSize:        00225000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please remove following left behind file from Daemon tools
Code: 
[I]DAEMON Tools Lite Virtual SCSI Bus[/I]    [U]c:\windows\system32\drivers\dtlitescsibus.sys[/U]

If you are using Driver Booster 2 to update your drivers
Please remove Driver Booster 2 and remove every driver this program has installed and install the drivers from the manufacturer and companies only.

Programs that claim to update drivers are causing more trouble then good with installing corrupted or wrong drivers!
Click to expand...
Click to expand...
I used the removal tool for MBAM and deleted the driver left behind by DTLite.
However, I could not find a new update for my WiFi USB adapter, I should have the latest version already.

Also removed Driver Booster 2.
 

My Computer

System One

  • OS
    Windows 8.1
Alright, let us know if you get any bluescreen.
For testing purpose, try to install Malwarebytes again if you haven't already.
I really doubted (still doubt it) that Malwarebytes was the cause, but for ruling out Malwarebytes, removing was required.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
I haven't received a BSOD for a while now, so I think this is solved.

I would like to thank you very much for helping me fix my operating system, I couldn't have done this by myself.

Thanks!
 

My Computer

System One

  • OS
    Windows 8.1
You're welcome :)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
You must log in or register to reply here.
Back
Top