BSOD during gaming WHEA_UNCORRECTABLE_ERROR

danpenfound

New Member
Messages
4
I have a Windows 8.1 system (not overclocked). Constantly during gaming my system goes to a BSOD, I also occasionally get a BSOD when I'm not gaming as well.
It may also be important to note that most of the crashes happen during multi-tasking. I have a 3-Monitor setup, so it seems that when I'm gaming on one monitor, and watching videos on another, crashes are more likely to happen.
I'm including the suggested dump files. These crashes have been happening for several months now.
 

My Computer

System One

  • OS
    Windows 8.1
Hi danpenfound,

Welcome to the 8forums.

There is a lot of bloatware on your pc, please uninstall programs you don't need.

It seems there is a driver causing trouble
Code:
0: kd> lmvm uvhidstart             end                 module name
fffff801`e8e80000 fffff801`e8e8b000   uvhid    T (no symbols)           
    Loaded symbol image file: uvhid.sys
    Image path: \SystemRoot\System32\drivers\uvhid.sys
    Image name: [U]uvhid.sys[/U]
    Timestamp:        [COLOR=#ff0000][U]Mon Jun 15 11:24:17 2015[/U][/COLOR] (557E99C1)
    CheckSum:         00010F31
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture) is mostly caused by drivers or overclocking.
But this error could also be caused by hardware problems.



Diagnostic Test

CPU TEST


arrow.png
Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums


Note   Note
If you're overclocking anything, please stop it and set everything back to default while troubleshooting


Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
So this is probably not a good sign. Prime95, ran it 3 times. All caused a BSOD crash. I also updated the drivers, but I still suffer the crash from Prime95 running.

As for bloatware, there is a program or two that I missed from Asus, but everything else is either a part of a program for a game, or some other program. I disabled all of these items in startup until I need them.
 

My Computer

System One

  • OS
    Windows 8.1
Check the CPU temperature under load and when idle.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Information about your CPU driver.
Please check Intel ​for CPU driver updates
Code:
7: kd> lmvm intelppm
start             end                 module name
fffff801`b49cd000 fffff801`b49eb000   intelppm   (deferred)             
    Mapped memory image file: c:\windows\symbol_cache\intelppm.sys\5215CFEB1e000\intelppm.sys
    Image path: \SystemRoot\System32\drivers\intelppm.sys
    Image name: [U]intelppm.sys[/U]
    Timestamp:        [COLOR=#ff0000][U]Thu Aug 22 10:46:35 2013[/U][/COLOR] (5215CFEB)
    CheckSum:         00026EA5
    ImageSize:        0001E000
    File version:     6.3.9600.16384
    Product version:  6.3.9600.16384
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     intelppm.sys
    OriginalFilename: intelppm.sys
    ProductVersion:   6.3.9600.16384
    FileVersion:      6.3.9600.16384 (winblue_rtm.130821-1623)
    FileDescription:  Processor Device Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
There is no new driver. The most recent one was the 2009 driver it seems.
The only thing that pops up for Windows 8.1 and my processor is [h=3]Intel® Identity Protection Technology with PKI.[/h]It won't install anyways. It needs the Intel Management and Security Application Local Management Service. Do I need to find whatever this is and install it? A quick google search pops up nothing useful.
 

My Computer

System One

  • OS
    Windows 8.1
Intel Management is fine, SALMS looks fine too.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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