Windows 8 freezing very often (5-10 times a day)

dumdeedum

New Member
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Hi,

I realise there are lots of posts like these but I've tried updating lots of drivers but am not having any luck with stopping any of the freezing. I just recently installed Windows 8 RP straight from windows 7 (where I had no problems at all) but now it freezes every hour or so and it doesn't seem to be from overheating either, so I assume it is drivers or something similar.

I used the log collector from the BSOD sticky thread to obtain the attached logs (hopefully this is what I am meant to do even though I didn't in fact get a BSOD) It has taken me about 10 minutes after it froze to get the event logger etc. so hopefully that hasn't made the log defunct, I don't really know how it works.

The attached file is also missing the IEDiag cabinet file because it was too big to fit in an attachment on these forums.

Thanks for any help in advance
 

My Computer

System One

  • OS
    Windows 8 RP
    CPU
    i5 2500k
    Motherboard
    Asrock z68 extreme4
    Graphics Card(s)
    AMD HD 6900
I have a very unique and hard to explain "fix"... When I play video using splayer the system does not crash, freeze or hang...ever. its really weird because I cant explain it but somehow compared to when I don't have splayer open it seems better. maybe you can try to duplicate it but it "works" for me so...
 

My Computer

System One

  • OS
    windows 8 release preview with media center
    System Manufacturer/Model
    Alienware M17x
    CPU
    Mobile QuadCore Intel Core 2 Quad Q9000, 2000 MHz (7.5 x 267)
    Motherboard
    Motherboard Name Alienware M17x Motherboard Chipset nVIDIA MCP79
    Memory
    System Memory 4096 MB (DDR3-1333 DDR3 SDRAM)
    Graphics Card(s)
    Video Adapter NVIDIA GeForce GTX 260M (1024 MB)
    Sound Card
    Audio Adapter IDT 92HD73C1/92HDW74C1/92HDW74C2 @ nVIDIA MCP79/7A - High Definition Audio Controller
    Monitor(s) Displays
    Monitor Samsung 170BT [17" LCD]
    Hard Drives
    Storage
    IDE Controller Ricoh Memory Stick Controller
    IDE Controller Ricoh SD/MMC Host Controller
    IDE Controller Ricoh xD-Picture Card Controller
    Storage Controller Microsoft Storage Spaces Controller
    Storage Controller NVIDIA nForce RAID Con
    Keyboard
    Keyboard HID Keyboard Device
    Mouse
    Mouse Synaptics PS/2 Port TouchPad
    Other Info
    Computer
    Computer Type ACPI x64-based PC (Mobile)
    Operating System Microsoft Windows 8
    OS Service Pack -
    Internet Explorer 9.10.8250.0
    DirectX DirectX 11.0
    Computer Name ALIENWAREM17X
    User Name GazmatiC
    Logon Domain ALIENWAREM17X
    Date / Time 2012-05-30 / 12:56

    Motherboard
    CPU Type Mobile QuadCore Intel Core 2 Quad Q9000, 2000 MHz (7.5 x 267)
    Motherboard Name Alienware M17x
    Mothe
Most of the common fixes can be found in this topic: http://www.eightforums.com/crashes-debugging/6462-windows-8-freezing-2.html#post97336

Just to keep things in one topic:
- play with video driver versions - both the latest available Win8 version from the chipset manufacturer:

Intel: http://downloadcenter.intel.com
nVidia: World Leader in Visual Computing Technologies | NVIDIA
ATI: Global Provider of Innovative Graphics, Processors and Media Solutions | AMD

and the original version that shipped (and was installed) when Win8 was first installed.


Power states may play a part in this (2 suggestions):
quote_icon.png
Originally Posted by RCOO
Guys, try running a task on the background that uses the CPU. Someone in the forums mentioned that the freezes happen when the CPU enters the power saving mode.
You can try disabling C-States if your bios allows it.


quote_icon.png
Originally Posted by usasma
Nice tip! DM1 offers this suggestion in several threads also (I took this quote from Windows 8 Freezes Randomly ):
If you have no disable C-States option in the BIOS (most laptops don't) you can workaround by creating a new Custom Power Plan and set - as an advanced option - in the Processor Power Management Tab the minimum processor rate at 50-70% ( i set myself at 50%) and the maximum processor rate at the very same value! (50%-50% or 70%-70%).

No crashes since then! Yes it takes from the processing power, but at least the system is stable.
As i noticed here and on other forums, this is an Intel only problem.


And finally the type of installation.
I've seen a lot of installations that were "Upgrades" - and they have far more problems than the "clean" install.
If yours is an upgrade install and you're having these problems:
- backup your stuff
- wipe the hard drive (format)
- "clean" install Win8, letting Windows Update automatically install the necessary drivers.
More info about clean install in this Win7Vista "canned speech": Canned Speeches
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Switching from google chrome to firefox so far stopped my PC from freezing all the time. Didn't believe it would help myself when i heard people suggesting it, but seems to have helped so far
 

My Computer

System One

  • OS
    Windows 8 Release Preview
    CPU
    Intel i5-2500k @ 4.5 Ghz
    Motherboard
    ASUS P67-Deluxe
    Memory
    Corsair Vengeance Blue 1600 mHz
    Graphics Card(s)
    MSI 560ti Twin Frozr II
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