Windows 8 and 8.1 Forums

Hard Freeze while rendering video - Otherwise okay

  1. #1

    Hard Freeze while rendering video - Otherwise okay


    I hope you are all having a great summer. I was until my computer started hanging during video rendering

    I've attached the logs generated by the DM log collector tool.

    Here is the short version ...

    I successfully do quite a lot of thrashing around on my computer. XAMPP server for web development, Adobe CC 2015 for video and graphic work, and some gaming. Mainly World of Tanks/Warships and BF4.

    Most of my video work is for hockey teams so I am regularly rendering long clips from 20 to 65 minutes in long. 1-2 GB in size.

    Rendering video is starting to cause some frequent crashes. I can edit okay but the final renders are hanging. Not a BSOD but a locked up computer and I have to do a forced restart.

    As well as Premiere and After Effects, I sometimes us a small app to batch merge video files called Aunsoft Video Converter which for the past 2 years has worked great and it acknowledges the CUDA cores on my eVGA 660 Ti video card.

    Premiere CC also recognizes the CUDA cores and allows me to turn on the Mercury Playback Engine for GPU acceleration.

    Short of rebuilding my system I'm not sure what to try in the troubleshooting department. I'm hoping someone on the forum can help get me pointed in the right direction.

    Thanks a lot,
    Randy (Crane385)

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    I am extremely sorry that this thread was not attended to. There are not many people in this field.

    In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.

      My System SpecsSystem Spec

  3. #3

    Hi Pranav,

    Thanks for your reply. I eventually linked my freezing problems back to heat. My CPU was going over 80C.

    I run a Noctua NH D14 air cooler and I replaced the thermal paste and changed the rear case fan to one with a higher RPM. 2000 to be specific. These 2 changes made about a 10 degree difference but I would occasionally still get a hang as the CPU temp would hit around 72C. So I decided to try an all in one water cooler and installed a Corsair h100i. This has been much better. My render temps now stabilize at around 63 to 64C. I'm still going to add some more case fans and experiment with different air flow directions to see if I can improve that but at least now I can work with it.

    The other thing I've learned from this is that the AMD 9370 CPU I'm using simply runs really hot. Too damn hot! I mean right out of the box its overclocked. I knew this when I built my current system but I thought the Noctua would handle it. I was wrong. Definitely going with an i7 next time.

    Randy (aka Crane358)
      My System SpecsSystem Spec

  4. #4

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Randy ^_^,

    Thanks for posting back with the valuable information. I am sure this would help a lot with the future visitors ^_^

      My System SpecsSystem Spec

Hard Freeze while rendering video - Otherwise okay

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