random driver_irql_not_less_or_equal usbxhci.sys

K

karbon

New Member
Messages
3
Hi guys,

I've noticed a few of these (amongst others). They usually happen when I'm not at the machine, but latest one happened right in front of me.

PC is Windows 8.1
Radeon HD5750 (incidentally, "Catalyst Control Centre has stopped working" happens ALL the time),
Focusrite external USB sound card (onboard sound on MB also used)
Gigabyte GA-970A-UD3P

I'm hoping one of you kd gurus could tell me which device/driver is causing the bother.

Thanks in advance
 

My Computer

System One

  • OS
    8.1
Welcome to 8F, I'll see if I can help you solve your issues.

Your ATI driver has been flagged. Download the last known working driver from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use - Windows 7 Help Forums to remove all traces of your current driver. Reboot and install the downloaded driver.

Being a 0x116 it could be another issue; power to the card, overheating or the card itself among other things. Follow the installation steps above first to see if that cures the issue, if not we'll look at other troubleshooting steps.

Code: 
BugCheck 116, {ffffe0010b2d2360, fffff801d74f6038, 0, d}

[COLOR=#ff0000]*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys[/COLOR]
Probably caused by : atikmpag.sys ( atikmpag+b038 )

Followup: MachineOwner

1: kd> lmvm atikmpag
start             end                 module name
fffff801`d74eb000 fffff801`d757d000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR=#0000ff]Mon Sep 15 22:59:06 2014[/COLOR] (5417612A)
    CheckSum:         000964D0
    ImageSize:        00092000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I'd like you to run a couple of diagnostic tests too please, just to rule out any issues.

:ar: Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+ - Windows 7 Help Forums

Note   Note
picture.php


Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.



arrow.png
Run SeaTools to check the integrity of your HDD (do not run on an SSD). http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

arrow.png
Run chkdsk. http://www.sevenforums.com/tutorials/433-disk-check.html

Can you check Windows Updates to see if you're up to date please.
 

My Computer

System One

  • OS
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    i7-4790k
    Motherboard
    ASUS Sabertooth Z87 (BIOS 2004)
    Memory
    8GB Kingston HyperX Genesis @1600MHz
    Graphics Card(s)
    EVGA GTX 980 Classified
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Samsung S24B300
    Screen Resolution
    1920 x 1080
    Hard Drives
    Intel 520 Series 240GB SSD /
    Samsung 850 EVO 120GB SSD /
    2TB WD Caviar Black /
    2TB WD Caviar Black /
    2TB WD Caviar Green
    PSU
    Corasiar HX 850-80 Gold Modular
    Case
    Cooler Master Silencio 650
    Cooling
    Corsair H80i + 2x SP120s + 2x Noctua intakes
    Keyboard
    Microsoft Sidewinder X4
    Mouse
    Gigabyte M6900
    Internet Speed
    152Mb/s
    Browser
    Firefox
    Antivirus
    F-Secure
Hi Boozad,

Thanks for your help and sorry for the delay.

I've done everything you suggested except the memtest.

I've had no issues I'm aware of since, but issues were hardly regular to begin with.

There was one incident of the graphics card failing to wake from sleep.

Also, no idea about CCC crashing, as I used the complete driver removal/re-install as an opportunity to not install it.

Cheers. I'll post back if I get any more bluescreens.
 

My Computer

System One

  • OS
    8.1
Keep us posted.
 

My Computer

System One

  • OS
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    i7-4790k
    Motherboard
    ASUS Sabertooth Z87 (BIOS 2004)
    Memory
    8GB Kingston HyperX Genesis @1600MHz
    Graphics Card(s)
    EVGA GTX 980 Classified
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Samsung S24B300
    Screen Resolution
    1920 x 1080
    Hard Drives
    Intel 520 Series 240GB SSD /
    Samsung 850 EVO 120GB SSD /
    2TB WD Caviar Black /
    2TB WD Caviar Black /
    2TB WD Caviar Green
    PSU
    Corasiar HX 850-80 Gold Modular
    Case
    Cooler Master Silencio 650
    Cooling
    Corsair H80i + 2x SP120s + 2x Noctua intakes
    Keyboard
    Microsoft Sidewinder X4
    Mouse
    Gigabyte M6900
    Internet Speed
    152Mb/s
    Browser
    Firefox
    Antivirus
    F-Secure
Hmm. Think I need to run that memory thing.

Updated Pc this morning and turned it off to go to work, got home turned it on. Half a dozen bluescreens before it stayed on long enough to install updates and present login.

Only 1 registered with Bluescreenview. That was a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED in CI.dll, but I saw others as they happened: NTFS_FILESYSTEM and SYSTEM_SERVICE_EXCEPTION amongst others I missed. According to here: Solve Windows 8.1 "Blue Screen On Startup" Error - Basic Remedies these point to RAM issues.

My RAM is a bit odd. 12gb. A newer 8gb and 2 older 2gb, which I think used to give me jip before I changed motherboard: System would not stop bluescreening until it had warmed up. Which is what appears to be happening here again.

I should just whip out the older 4gb I reckon?
 

My Computer

System One

  • OS
    8.1
Yes I would, just keep the newer 8GB installed then run Memtest86+ as outlined in post #2.
 

My Computer

System One

  • OS
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    i7-4790k
    Motherboard
    ASUS Sabertooth Z87 (BIOS 2004)
    Memory
    8GB Kingston HyperX Genesis @1600MHz
    Graphics Card(s)
    EVGA GTX 980 Classified
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Samsung S24B300
    Screen Resolution
    1920 x 1080
    Hard Drives
    Intel 520 Series 240GB SSD /
    Samsung 850 EVO 120GB SSD /
    2TB WD Caviar Black /
    2TB WD Caviar Black /
    2TB WD Caviar Green
    PSU
    Corasiar HX 850-80 Gold Modular
    Case
    Cooler Master Silencio 650
    Cooling
    Corsair H80i + 2x SP120s + 2x Noctua intakes
    Keyboard
    Microsoft Sidewinder X4
    Mouse
    Gigabyte M6900
    Internet Speed
    152Mb/s
    Browser
    Firefox
    Antivirus
    F-Secure
You must log in or register to reply here.
Back
Top