Solved BOSD while idle

dabour

New Member
Messages
27
please I need help with having "PAGE_FAULT_IN_NONPAGED_AREA (nvlddmkm.sys)" this error was mentioned many times in the forum, but I could not find one similar to mine, if there is, please point to me where to read.
I was not using the laptop when this happened and there were no applications or downloads running.

Thanks for any help
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite
    CPU
    Intel i5
    Motherboard
    Toshiba
    Memory
    4 GB DDR3
    Graphics Card(s)
    Nvidia GeForce
    Sound Card
    Built in Realtek HD audio
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    Toshiba
there were no applications or downloads running
Well, not as one would think but there's still the screensaver, hibernate, sleep, antivirus, etc., things that run silently or in the background. Then there is the display itself, not static like a picture on the wall but dynamic, always refreshing/redrawing itself but can't be seen doing it.
 

My Computer

System One

  • OS
    WinXP, WinVista, Win7, Win8.1, Win10, Linux Mint 20
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Customs and 12 OEM/Brands
    CPU
    AMD and Intel
I have 3 Satellite Notebooks, A135, L655 and L675 and usually have to include the line on the label just under the word Toshiba which is the model name and number and at times have to include Part No., apparently is a sub-version.
 

My Computer

System One

  • OS
    WinXP, WinVista, Win7, Win8.1, Win10, Linux Mint 20
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Customs and 12 OEM/Brands
    CPU
    AMD and Intel
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite
    CPU
    Intel i5
    Motherboard
    Toshiba
    Memory
    4 GB DDR3
    Graphics Card(s)
    Nvidia GeForce
    Sound Card
    Built in Realtek HD audio
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    Toshiba
I tried but information still incomplete.
 

My Computer

System One

  • OS
    WinXP, WinVista, Win7, Win8.1, Win10, Linux Mint 20
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Customs and 12 OEM/Brands
    CPU
    AMD and Intel
I tried but information still incomplete.

Hi, Berton
Sorry if I did not provide the information you need, I have added the Model number to the previous answer, is there other information you are looking for?
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite
    CPU
    Intel i5
    Motherboard
    Toshiba
    Memory
    4 GB DDR3
    Graphics Card(s)
    Nvidia GeForce
    Sound Card
    Built in Realtek HD audio
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    Toshiba
Hi,
Problem is with Wireless adapter driver (Atheros) working on Windows 8.1, and there is no such driver provided by toshiba.
Download driver on top of the page from bellow link for x64 bit windows:
https://www.atheros.cz/atheros-wireless-download.php?chipset=37&system=8

If the above driver won't work (ex. you still got BSOD) try this one:
https://www.atheros.cz/atheros-wireless-download.php?chipset=31&system=8

If none of these drivers work, then you have only 2 options left:

1. Connect to internet with cable or buy another wireless adapter (ex. USB wireless card, cca. 30+ bucks)
2. Roll back to Windows 7 and either use driver from CD provided by toshiba or download one from toshiba.


Following is a stack trace (other dumps are almost the same)
showing that Atheros driver is playing a big role here resulting in crash:

Code:
1: kd> kv
Child-SP          RetAddr           : Args to Child                                                           : Call Site
[COLOR=#ff0000]ffffd000`5142f940 ffffe000`8f3143b0 : fffff800`531a23ca ffffe000`00000000 fffff800`531abdd3 ffffe000`8e175638 : athwbx+0x20036a[/COLOR]
ffffd000`5142f948 fffff800`531a23ca : ffffe000`00000000 fffff800`531abdd3 ffffe000`8e175638 fffff800`5322252b : 0xffffe000`8f3143b0
[COLOR=#ff0000]ffffd000`5142f950 ffffe000`00000000 : fffff800`531abdd3 ffffe000`8e175638 fffff800`5322252b 00000000`00000000 : athwbx+0x1823ca[/COLOR]
ffffd000`5142f958 fffff800`531abdd3 : ffffe000`8e175638 fffff800`5322252b 00000000`00000000 ffffe000`8f3143b0 : 0xffffe000`00000000
[COLOR=#ff0000]ffffd000`5142f960 ffffe000`8e175638 : fffff800`5322252b 00000000`00000000 ffffe000`8f3143b0 00000000`00000000 : athwbx+0x18bdd3[/COLOR]
ffffd000`5142f968 fffff800`5322252b : 00000000`00000000 ffffe000`8f3143b0 00000000`00000000 fffff800`53111893 : 0xffffe000`8e175638
[COLOR=#ff0000]ffffd000`5142f970 00000000`00000000 : ffffe000`8f3143b0 00000000`00000000 fffff800`53111893 ffffe000`00000001 : athwbx+0x20252b[/COLOR]


What ever the result, share them here :)
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
Thank you very much Addictive Gamer, I do appreciate your help and time. I'll report back the result.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite
    CPU
    Intel i5
    Motherboard
    Toshiba
    Memory
    4 GB DDR3
    Graphics Card(s)
    Nvidia GeForce
    Sound Card
    Built in Realtek HD audio
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    Toshiba
Thanks for feedback.
btw, I have eliminated an option to delete all atheros drivers if none works and query windows update for driver or use driver for other toshiba model that does have drivers for Windows 8.1. so you can try this too but very unlikely to work.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
Hope you will excuse me for being late to report results, it was due to another unplanned business travel. Back to the subject I used the first driver mentioned from this link https://www.atheros.cz/atheros-wirel...et=37&system=8, and so far no BOSD appeared. Again I appreciate your help very much Addictive Gamer, and will mark this as solved, Tanks to your professional advise.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite
    CPU
    Intel i5
    Motherboard
    Toshiba
    Memory
    4 GB DDR3
    Graphics Card(s)
    Nvidia GeForce
    Sound Card
    Built in Realtek HD audio
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    Toshiba
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