Windows 8 and 8.1 Forums

BSOD while turning off my compter.

  1. #1

    Posts : 3
    Windows 8.1

    BSOD while turning off my computer.


    I am new here and I am not English, so please excuse any mistakes. Thank you.
    Last night while shutting down my pc for the night it seems I got a BSOD. I didn't actually see it because I alreadly turned off my screen. However I could still hear my pc running after a short while. Because normally it only takes a few seconds for the pc to get quiet. I turned my screen on again and Windows had restarted automatically it seems.
    I think I had about the same "issue" 2 or 3 times before in the last couple of months but didn't really pay attention to it
    In maintance there is a message about Windows being restarted after a bugcheck (?). It's in Dutch so probably not very useful to you though:

    De computer is opnieuw opgestart na een bugcontrole. De bugcontrole is 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff802d32c88e4). Er is een dump opgeslagen in: C:\WINDOWS\Minidump\041715-4687-01.dmp. Rapport-id: 041715-4687-01.

    I have attached the zip file from the DM Log collector Tool.

    Any help is appreciated.
    Thank you.

    Attached Files
    Last edited by PaulvB; 17 Apr 2015 at 03:20.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi PaulovB ^_^,

    I am really sorry for the delayed response . There are not many analysts around and hence the delay. Do you still require help with this problem? If yes, then kindly respond to this thread and I would be notified via email about your reply. I will also try my best to reply within 48 hours.

      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Windows 8.1

    Thank you for taking the time to answer
    Yes I would still appreciate help with this problem.
    Although I didn't have any BSOD anymore after my first post, I would still like to know if there is any specific reason why I got a BSOD a few times in the last couple of months when trying to turn off my computer, and if there is anything I can do to prevent this BSOD from happening when turning off my computer.
    For the rest everything seems to be working just fine, at least I am not aware of any other issues with my computer, also just trying to make sure these few BDOD's are not the start of bigger problems in the future

    Thank you.
      My System SpecsSystem Spec

  4. #4

    Posts : 3
    Windows 8.1

    Well, it just happened again
    Turning off pc and it restarts again automatically. My screen was already off so didn't see anything....
    Only takes a short while for it to restart though.
    If you need more information please let me know and will provide that as soon as possible. Bedtime for me now.

    Message in logs
    De computer is opnieuw opgestart na een bugcontrole. De bugcontrole is 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff80347abd8e4). Er is een dump opgeslagen in: C:\WINDOWS\Minidump\042415-4640-01.dmp. Rapport-id: 042415-4640-01.
      My System SpecsSystem Spec

BSOD while turning off my compter.

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