Windows 8 and 8.1 Forums

BSODs while gaming, fresh 8.1 install I think it's my GPU

  1. #21

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Tested it and there's an "Install" option when you right click on the .inf file. That'll install the driver for you (unknown if you need to reboot or not - do it just to be sure).

      My System SpecsSystem Spec

  2. #22

    Posts : 31
    Windows 8.1

    No worries about the delays, just as long as you continue helping me haha. I believe this is the same driver I had recently installed but I will do a reinstall and see if it works this time using your procedure. Should I turn on Driver Verifier after I install?
      My System SpecsSystem Spec

  3. #23

    Posts : 5,139
    Win8.1Pro - Finally!!!

    I never suggest using Driver Verifier unless you are experiencing BSOD's. My point in this is that there are some drivers that aren't very stable in Driver Verifier, but work well normally.
      My System SpecsSystem Spec

  4. #24

    Posts : 31
    Windows 8.1

    Okay. I installed the new driver using your procedure yesterday afternoon. Will update once I bluescreen again.
      My System SpecsSystem Spec

  5. #25

    Posts : 31
    Windows 8.1

    The next BSOD. Here's the zip. Let's see what we can learn from this one.
    Attached Files
      My System SpecsSystem Spec

  6. #26

    Posts : 5,139
    Win8.1Pro - Finally!!!

    2 things that I've noticed:
    - Corsair Link is installed. I have seen problems with this in the past. Please uninstall it until we're finished troubleshooting.
    - if you'll notice, the same drivers keep recurring in the memory dumps. As such we have to suspect that it's either one of those drivers - or it's a combination of the drivers that are causing the BSOD's.

    If the BSOD's continue after uninstalling Corsair Link, please run Driver Verifier again according to these instructions: Driver Verifier Settings

    Then, after that, the most obvious thing to try is another antivirus. Please uninstall MalwareBytes (temporarily) and ensure that Windows Defender and the Windows Firewall are enabled.

    You also may want to remove the Intel mouse and keyboard software. The system will revert to the default Windows drivers, so you won't have to install anything else.

    Update iTunes (the GEARAspiWDM.sys driver is old - I don't know if this is significant, as mine is even older than yours)

    The point here is to remove (uninstall) as much as is possible without affecting your use of the computer. Those things that can't easily/conveniently be removed will need to have the drivers updated/replaces (using the installer package from the manufacturer's website).

    I'm still wondering about a hardware problem - but eliminating the questionable drivers will help to tell us if it's hardware or not.
    Good luck!

    The following is for informational purposes only.
    **************************Mon Apr 27 22:42:20.645 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042715-3781-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
    System Uptime:2 days 10:43:32.225
    Probably caused by :ntkrnlmp.exe ( nt!PpmCheckApplyProcessorPerformance+27 )
    BugCheck A, {fffff80042eb4b58, 2, 0, fffff80041ca951b}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arg1: fffff80042eb4b58, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80041ca951b, address which referenced memory
    FAILURE_BUCKET_ID: AV_nt!PpmCheckApplyProcessorPerformance
    CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  V1.9
      BIOS Release Date             12/23/2014
      Manufacturer                  MSI
      Product Name                  MS-7917
      Baseboard Product             Z97 GAMING 5 (MS-7917)
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Mon Apr 27 22:42:20.645 2015 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    GEARAspiWDM.sys             Thu May 16 15:18:28 2013 (51953104)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    ikbevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
    imsevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
    e22w8x64.sys                Wed Mar 26 11:58:37 2014 (5332F92D)
    iaStorA.sys                 Fri May  2 19:06:56 2014 (53642510)
    RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
    mwac.sys                    Tue Jun 17 22:07:00 2014 (53A0F444)
    mbam.sys                    Wed Sep  3 13:50:25 2014 (540754E1)
    TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
    nvvad64v.sys                Thu Nov 20 10:33:54 2014 (546E09E2)
    cpuz138_x64.sys             Thu Nov 27 06:16:46 2014 (5477081E)
    MBAMSwissArmy.sys           Thu Jan  8 21:45:43 2015 (54AF40D7)
    nvlddmkm.sys                Wed Apr  8 16:32:37 2015 (55259065)
    nvvadarm.sys                Wed Apr  8 16:53:37 2015 (55259551)
      My System SpecsSystem Spec

  7. #27

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Just FYI, it is possible that the driver isn't listed in the memory dumps.
    There's 3 things that I can think of:
    - hardware failure
    - Windows driver problems
    - corruption by a driver that has exited.

    As for the last circumstance, this is how it works:
    - an unknown driver writes to the driver space owned by ntkrnlmp.exe (the driver that's blamed in the last memory dump).
    - the unknown driver exits
    - ntkrnlmp.exe then tries to use the data in that driver space and finds that it's corrupted.
    - the system panics because of this and throws a BSOD

    FYI - ntkrnlmp.exe is the kernel (core) of the operating system.
    If it was to blame you'd be having many more problems other than the occasional BSOD.
      My System SpecsSystem Spec

  8. #28

    Posts : 31
    Windows 8.1

    Alright I uninstalled Corsair Link. How do I uninstall the intel KB/Mouse stuff? I don't see it in Device Manager or in Add/Remove programs. I uninstalled MBytes as well.
      My System SpecsSystem Spec

  9. #29

    Posts : 31
    Windows 8.1

    Also, when I built this machine I had to do some registry hacks to get the LINK software to detect my Corsair H100i cooler. Corsair's software and drivers don't work well at all with 8.1, I wonder if this is the issue. The cooler connects to a USB 2.0 header on the motherboard and that's how the software interfaces with it. However, the software has not been updated in a while and they continue to not release updates to the software regardless of how many people complain as you can see on their forums. I wonder if this is the issue. As it stands, I need some way to control the fans on the cooler, I think there's a way to bypass the USB dongle and plug directly into the Motherboard. If you have some time, poke around on these links and see if you think this might be an issue.

    Cooling - The Corsair User Forums

    Guide: Fix Corsair H100i Not Detected in Corsair Link (Windows 8.1) | Corey DeGrandchamp
      My System SpecsSystem Spec

  10. #30

    Posts : 31
    Windows 8.1

    Another e22w81x64.sys Killer e2200 bsod. Same error message. This driver is garbage but its the only one available.
    Attached Files
      My System SpecsSystem Spec

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BSODs while gaming, fresh 8.1 install I think it's my GPU

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