BSOD Driver Power State Failure, recurring, new computer

[dzorror]

I've had my computer for about 3 months now, and I regularly get the same BSOD once every week or two, seemingly without any warning or provocation. Attached is my log. Thanks a lot!View attachment 59801

 

[blueelvis]

Hi dzorror & welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

---

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.

Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe001902c1630, Physical Device Object of the stack
Arg3: ffffd001d626d960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: [COLOR=#0000FF][B]ffffe0019352cc60[/B][/COLOR], The blocked IRP

Let's check the last parameter (IRP) highlighted in BLUE -

4: kd> !irp ffffe001`9352cc60
Irp is active with 6 stacks 4 is current (= 0xffffe0019352ce08)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 ffffe001902c1630 00000000 fffff800cc28437c-ffffd001dab0d8f0 Success Error Cancel pending
        \Driver\pci dxgkrnl!DpiFdoPowerCompletionRoutine
   Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 ffffe001933661f0 00000000 fffff802dd734efc-ffffe00194ee0f08 Success Error Cancel pending
       *** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 \Driver\[COLOR=#FF0000][B][U]nvlddmkm[/U][/B][/COLOR] nt!PopRequestCompletion
   Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe00194ee0f08    
   Args: 00000000 00000000 00000000 00000000

It seems like the NVIDIA driver is causing the trouble here. In case of laptops, it is strongly recommended that the Graphics drivers are installed from packages delivered on the OEM's website only due to the custom modifications they do in order to make the graphics switching work.
You are using a NVIDIA driver which is different than the one hosted on Sager's website.

Kindly uninstall the currently installed NVIDIA driver using the Display Driver Uninstaller from this **LINK**.

Once you have uninstalled the current NVIDIA driver, kindly perform a reboot. Once the system has restarted, kindly install the latest NVIDIA driver from the below link -
Sager Custom Laptops

Let me know how it goes ^_^

-Pranav