Windows 8 and 8.1 Forums

Crashes/Freezes ntoskrnl.exe ntkrnlmp.exe

  1. #1

    Posts : 1
    Windows 8.1 Pro

    Crashes/Freezes ntoskrnl.exe ntkrnlmp.exe

    My computer has been randomly crashing and freezing. I have installed all updated drivers, I have run driver verification, and I have run scan disk tool.

    I am not sure at all what the problem is at this point, as it only happens when I run something that is graphically intensive. If I try to run games or graphics benchmark tools, the system crashes, but if I am running a movie or watching videos on YouTube or similar sites, I am not having any issues at all. It was suggested that perhaps my old video card (9800 GTX) was the issue, so I bought a new graphics card (the one currently installed) and that has not fixed the issue either.

    I don't get a classic "BSOD", however, when the game crashes it does create an event log which shows two errors:
    • This was probably caused by the following module: ntoskrnl.exe (nt+0x1509A0)
      Bugcheck code: 0x9F (0x3, 0xFFFFE00111B574A0, 0xFFFFF80378BA08E0, 0xFFFFE00114032B40)
    • This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
      Bugcheck code: 0x9F (0x3, 0xFFFFE00111B574A0, 0xFFFFF80378BA08E0, 0xFFFFE00114032B40)

    Unfortunately I only have one event log currently as I tried a clean install of Win 8.1 Pro to see if that would fix the issue, and it hasn't.

    I am at my wits end and hoping that someone here can help solve the problem.

      My System SpecsSystem Spec

  2. #2

    Ft. Myers
    Posts : 104
    Windows 10 v.10049

    Hello Setnetjer,

    I see that you have KMSPico installed. This program is typically made for activating illegal copies of windows.

      Log Name: System
      Source: Service Control Manager
      Date: 2015-03-27T15:26:20.911
      Event ID: 7034
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: CarlDesktop
    The Service KMSELDI service terminated unexpectedly.  It has done this 1 time(s).
    Can you follow the link below and post the required information?

    Please Read: Activation troubleshooting
      My System SpecsSystem Spec

Crashes/Freezes ntoskrnl.exe ntkrnlmp.exe

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