Hi,
I recently had a BSOD error show whilst using Chrome (in Windows 8.1). It failed to restart automatically and now I have several problems with the computer:
1. Computer won't shut down properly. The screen goes black but it's still on. Holding down the power button sometimes turns it off but that doesn't always seem to work.
2. Computer won't restart properly. On restart it hangs at the 'Restarting...' screen (wheel just keeps on turning forever).
3. I can't open control panel. If I try the window opens but it stays white with a loading wheel and never loads properly. I also can't close it afterwards.
4. No programs seem to be launched on startup. I have things like 'The Audio Service is not running' when hovering over the volume control on the taskbar. I have several programs set to launch on startup and none of them do but I do appear to be able to start them manually (and they will then show in the taskbar).
Those are all the symptoms I have noticed so far. Any help would be hugely appreciated.
Update:
It seems that the startup programs do eventually launch but only after an hour or so of the computer being switched on.
I tried a system restore but that did not help and attempting to repair startup files from the windows 8.1 install disk failed.
It's getting to the stage where I think I'm going to try a full reset (at least I've been able to backup files) unless anybody can give me any advice.
I recently had a BSOD error show whilst using Chrome (in Windows 8.1). It failed to restart automatically and now I have several problems with the computer:
1. Computer won't shut down properly. The screen goes black but it's still on. Holding down the power button sometimes turns it off but that doesn't always seem to work.
2. Computer won't restart properly. On restart it hangs at the 'Restarting...' screen (wheel just keeps on turning forever).
3. I can't open control panel. If I try the window opens but it stays white with a loading wheel and never loads properly. I also can't close it afterwards.
4. No programs seem to be launched on startup. I have things like 'The Audio Service is not running' when hovering over the volume control on the taskbar. I have several programs set to launch on startup and none of them do but I do appear to be able to start them manually (and they will then show in the taskbar).
Those are all the symptoms I have noticed so far. Any help would be hugely appreciated.
Update:
It seems that the startup programs do eventually launch but only after an hour or so of the computer being switched on.
I tried a system restore but that did not help and attempting to repair startup files from the windows 8.1 install disk failed.
It's getting to the stage where I think I'm going to try a full reset (at least I've been able to backup files) unless anybody can give me any advice.
Last edited:
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
