I'm using a DELL XPS 127 , it had 8.1
About a week ago, noticed that my wireless Keyboard and mouse were acting up. Media Controls went first. It's a new-ish Logitech keyboard. Tried removing the original keyboard (coffee ruined it) using Change PC settings and each time got a BAD_POOL_CALLER.
Swapped out for a USB keyboard and problem seemed to go away.
Starting acting up within a day (jumpy cursor, function keys not working) so I backed up my files and noted which applications would have to be reinstalled (tax software).
Went to the Recovery section and went through process of Refresh your PC.
Seemed fine at first. I was using installing Windows Updates in prep for installing 8.1 from the Store.
Before I could get to 8.1, I got a CRITICAL_PROCESS_DIED
I booted with my reinstall disk and got BSOD MEMORY_MANAGEMENT and an auto restart.
Auto restart told me that "Automatic repair couldn't repair your PC".
I had the option to use my reinstall and selected it.
Eventually got back to a Windows 8 Start screen with tiles.
Clicked on some tiles and it froze. ctl-alt-del not even working
I need help. I can't get to the point of downloading the exe to abstract a log file to show you.
---------------------------- update : I was able to generate the dump file --------------------
What has occurred since original post
I manually turned off the computer and then booted with Reinstall disk.
Reboot #1
While the computer was just doing nothing, it went to
KERNAL_DATA_INPAGE_error.
Reboot with Reinstall #2
It did not restart itself, so I again turned it off and rebooted
Came to START screen and wouldn't open content, the tile would flip open and closed
Then PAGE_FAULT_NONPAGED_AREA and this time it restarted itself.
Reboot with Reinstall #3
Came back up to Start screen and I was able to send an email, use IE, logged into this forum and generate a dump file.
MAPS shows real content.
About a week ago, noticed that my wireless Keyboard and mouse were acting up. Media Controls went first. It's a new-ish Logitech keyboard. Tried removing the original keyboard (coffee ruined it) using Change PC settings and each time got a BAD_POOL_CALLER.
Swapped out for a USB keyboard and problem seemed to go away.
Starting acting up within a day (jumpy cursor, function keys not working) so I backed up my files and noted which applications would have to be reinstalled (tax software).
Went to the Recovery section and went through process of Refresh your PC.
Seemed fine at first. I was using installing Windows Updates in prep for installing 8.1 from the Store.
Before I could get to 8.1, I got a CRITICAL_PROCESS_DIED
I booted with my reinstall disk and got BSOD MEMORY_MANAGEMENT and an auto restart.
Auto restart told me that "Automatic repair couldn't repair your PC".
I had the option to use my reinstall and selected it.
Eventually got back to a Windows 8 Start screen with tiles.
Clicked on some tiles and it froze. ctl-alt-del not even working
I need help. I can't get to the point of downloading the exe to abstract a log file to show you.
---------------------------- update : I was able to generate the dump file --------------------
What has occurred since original post
I manually turned off the computer and then booted with Reinstall disk.
Reboot #1
While the computer was just doing nothing, it went to
KERNAL_DATA_INPAGE_error.
Reboot with Reinstall #2
It did not restart itself, so I again turned it off and rebooted
Came to START screen and wouldn't open content, the tile would flip open and closed
Then PAGE_FAULT_NONPAGED_AREA and this time it restarted itself.
Reboot with Reinstall #3
Came back up to Start screen and I was able to send an email, use IE, logged into this forum and generate a dump file.
MAPS shows real content.
Last edited:
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- Tablet
- System Manufacturer/Model
- Asus VivoTab
- Keyboard
- ASUS Transboard
- Antivirus
- Windows Defender