Just two weeks ago, my laptop experienced a string of BSODs which ultimately led to the "Your PC needs to be repaired" error. I tried to boot a Windows installation on USB but it failed so I sent it to the service centre to be repaired. When I got my laptop back a few days ago, I was that it was an OS failure and they had helped to format my laptop again to Windows 8.1.
It was running fine for a day and I had downloaded and installed Windows Updates but on the next day, I experienced another string of BSODs again. Some of the BSOD errors I remembered getting are: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (fltmgr.sys), CRITICAL_STRUCTURE_CORRUPTION (win32k.sys) and DRIVER_IRQL_NOT_LESS_OR_EQUAL (Smb_driver_Intel.sys).
Then after a few more BSODs, it led to the "Your PC needs to be repaired" error again. However, this time I managed to load the installation media from the USB and got to the troubleshoot page. I initially tried to the recovery option but it failed, the refresh PC option also failed. Then I used the reset option which worked. So the laptop was back to Windows 8. Next, I used Windows Update to install those updates and then upgraded to 8.1 and then I used Windows Update again.
So my laptop was running fine for a few hours and then I experienced another BSOD again (CRITICAL_STRUCTURE_CORRUPTION (win32k.sys)). Any help on how to solve this?
Here's my dump file from the latest crash: Microsoft services
Machine name: VAIO
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r8.150127-1500)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: SVS13133CGP
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz (4 CPUs), ~2.6GHz
Memory: 8192MB RAM
Available OS Memory: 8072MB RAM