Windows 8 and 8.1 Forums

How do i solve the BSOD problem that i sometimes have?

  1. #1

    Posts : 1
    Windows 7

    How do i solve the BSOD problem that i sometimes have?

    Since a few months my PC is having some BSOD's.
    All of a sudded the pc reboots and leaves a message that there was an issue with ntoskrnl.exe ntoskrnl.exe+74469 fffff800`02e0d000 fffff800`033f4000 0x005e7000 0x54b5f6ff 14/01/2015 5:56:31 Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.18717 (win7sp1_gdr.150113-1808) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

    please find attached a zip file with all the info.

    Can somebody help me?


      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Let's start with this:
    There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

    Please provide this report:
    License Information (Windows 7 and earlier)

    Please provide the MGADiag report according to these instructions (from this post: Product Key Number - Uninstall and Deactivate in Windows - Page 3 - Windows 7 Help Forums ):
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      My System SpecsSystem Spec

How do i solve the BSOD problem that i sometimes have?

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