Solved Receiving BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL Tcpip.sys

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kgirl0115

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I have been receiving BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL Tcpip.sys within the last few days. Not sure what is causing the problem. I have uploaded the log files. Please help!:think:
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Touchsmart 310-1124f
    CPU
    AMD Athlon(tm) II X2 240e 2.80 GHZ
    Motherboard
    Hewlett-Packard 2AAC
    Memory
    4.00 GB
    Graphics Card(s)
    ATI/AMD Mobility Radeon HD 4200
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP- AIO Touchsmart
    Screen Resolution
    1024X768
    Hard Drives
    Seagate ST31000528AS
    PSU
    120W external power adapter (100V-240V)
    Case
    All-in-One
    Keyboard
    Microsoft eHome MCIR 109 Keyboard
    Mouse
    HID-compliant mouse
    Internet Speed
    10.02 Mbps
    Browser
    Mozilla Firefox
    Antivirus
    ZoneAlarm
Hi kgirl0115 & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
So, it seems like a driver is causing the problem :( . Let's check the stack -
Code: 
1: kd> knL
 # Child-SP          RetAddr           Call Site
00 ffffd001`0e159fc8 fffff803`9896a4e9 nt!KeBugCheckEx
01 ffffd001`0e159fd0 fffff803`98968d3a nt!KiBugCheckDispatch+0x69
02 ffffd001`0e15a110 fffff800`358c8308 nt!KiPageFault+0x23a
03 ffffd001`0e15a2a0 fffff800`358ca1fa tcpip+0x45308
04 ffffd001`0e15a340 fffff800`358c891e tcpip+0x471fa
05 ffffd001`0e15a4e0 fffff800`358cdab7 tcpip+0x4591e
06 ffffd001`0e15a6c0 fffff800`358efd9b tcpip+0x4aab7
07 ffffd001`0e15aa10 fffff800`358c518c tcpip+0x6cd9b
08 ffffd001`0e15aac0 fffff800`358faf9f tcpip+0x4218c
09 ffffd001`0e15abc0 fffff800`358f7143 tcpip+0x77f9f
0a ffffd001`0e15ac80 fffff800`358f5525 tcpip+0x74143
0b ffffd001`0e15ad20 fffff800`358f3900 tcpip+0x72525
0c ffffd001`0e15ae50 fffff800`358f1d22 tcpip+0x70900
0d ffffd001`0e15b1d0 fffff800`358f2745 tcpip+0x6ed22
0e ffffd001`0e15b2b0 fffff803`988b4ff3 tcpip+0x6f745
0f ffffd001`0e15b3e0 fffff800`358f2936 nt!KeExpandKernelStackAndCalloutInternal+0xf3
10 ffffd001`0e15b4d0 fffff800`3564ca53 tcpip+0x6f936
11 ffffd001`0e15b550 fffff800`3564ce7f ndis!ndisMIndicateNetBufferListsToOpen+0x123
12 ffffd001`0e15b610 fffff800`3564d6b2 ndis!ndisMTopReceiveNetBufferLists+0x22f
13 ffffd001`0e15b6a0 fffff800`36b95ec1 ndis!NdisMIndicateReceiveNetBufferLists+0x732
14 ffffd001`0e15b890 ffffe000`0a600000 netr28x+0x9aec1
15 ffffd001`0e15b898 ffffe000`0a502000 0xffffe000`0a600000
16 ffffd001`0e15b8a0 00000000`00000001 0xffffe000`0a502000
17 ffffd001`0e15b8a8 ffffe000`0a6742c0 0x1
18 ffffd001`0e15b8b0 ffff2801`00000000 0xffffe000`0a6742c0
19 ffffd001`0e15b8b8 ffffd001`0e127180 0xffff2801`00000000
1a ffffd001`0e15b8c0 00000000`00000000 0xffffd001`0e127180
So, the stack is full of networking drivers. Note that the drivers present here are the Networking drivers of Windows so the chance of them being at fault is really less. The crash was caused because the TEST Condition failed (Both the operands are different :( )-
Code: 
tcpip+0x45308:
fffff800`358c8308 f6460a05        test    byte ptr [rsi+0Ah],5 ds:00000000`0000000a=??
Let's check out the 3rd party drivers present on your system -
Code: 
**************************Sat Feb 28 02:30:21.282 2015 (UTC + 5:30)**************************
[B][U]usbfilter.sys               Tue Dec 22 13:56:22 2009 (4B3082AE)
AtiPcie64.sys               Wed Mar 10 20:03:45 2010 (4B97ADC9)
itecir.sys                  Thu Apr 28 15:41:05 2011 (4DB93D39)
AODDriver2.sys              Tue Mar  6 15:25:00 2012 (4F55DEF4)
PDFsFilter.sys              Fri Aug 24 03:27:13 2012 (5036A739)
amd_sata.sys                Fri Oct 12 15:18:36 2012 (5077E774)
amd_xata.sys                Fri Oct 12 15:18:39 2012 (5077E777)
[/U][/B]FileMonitor.sys             Fri Mar  1 08:15:06 2013 (51301632)
[COLOR=#0000FF][B][U]kneps.sys                   Mon Apr 29 18:35:08 2013 (517E7004)
kl1.sys                     Tue Jun 25 13:55:20 2013 (51C953F0)
[/U][/B][/COLOR]UrlFilter.sys               Mon Nov 18 14:52:40 2013 (5289DC60)
regfilter.sys               Tue Nov 19 10:09:54 2013 (528AEB9A)
[COLOR=#0000FF][B][U]klflt.sys                   Tue Nov 26 18:13:52 2013 (52949788)
[/U][/B][/COLOR]SmartDefragDriver.sys       Mon Dec 23 15:35:52 2013 (52B80B00)
rawdsk3.sys                 Wed Feb 12 02:40:17 2014 (52FA91B9)
[COLOR=#0000FF][B][U]vsdatant.sys                Wed Mar 26 17:38:34 2014 (5332C342)
[/U][/B][/COLOR]netr28x.sys                 Wed Apr  9 18:45:35 2014 (534547F7)
ISWKL.sys                   Tue May 13 21:13:22 2014 (53723D9A)
ITECIRfilter.sys            Wed May 14 13:15:04 2014 (53731F00)
Rt630x64.sys                Tue Aug 26 11:54:06 2014 (53FC2806)
RTKVHD64.sys                Tue Oct 28 16:02:13 2014 (544F70AD)
HWiNFO64A.SYS               Sun Nov 23 21:54:07 2014 (54720A27)
GIDv2.SYS                   Wed Jan  7 05:10:12 2015 (54AC725C)
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=AtiPcie64.sys
http://www.carrona.org/drivers/driver.php?id=itecir.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=PDFsFilter.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=FileMonitor.sys
http://www.carrona.org/drivers/driver.php?id=kneps.sys
http://www.carrona.org/drivers/driver.php?id=kl1.sys
http://www.carrona.org/drivers/driver.php?id=UrlFilter.sys
http://www.carrona.org/drivers/driver.php?id=regfilter.sys
http://www.carrona.org/drivers/driver.php?id=klflt.sys
http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
http://www.carrona.org/drivers/driver.php?id=rawdsk3.sys
http://www.carrona.org/drivers/driver.php?id=vsdatant.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
http://www.carrona.org/drivers/driver.php?id=ISWKL.sys
http://www.carrona.org/drivers/driver.php?id=ITECIRfilter.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=GIDv2.SYS

Please follow the below steps -


  1. It seems that you have got two Security Suites (Zone Alarm & Kaspersky) installed on the system. It is strongly recommended that only one antivirus is installed on the system. Till the time we are troubleshooting, kindly remove Zone Alarm & Kaspersky using this **TOOL1** & this **TOOL2** respectively.
  2. Please remove any IOBit software present on the system.
  3. Kindly update the drivers highlighted in BOLD, UNDERLINE and BLACK.


Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I had just upgraded to Windows 8.1. I declined the offer of the anti-virus software; preferring to use ZoneAlarm. Nowhere did it show that I had two software programs running. Uninstall programs didn't show a second anti-virus running. I did as you requested; haven't had BSOD since.

Thank you.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Touchsmart 310-1124f
    CPU
    AMD Athlon(tm) II X2 240e 2.80 GHZ
    Motherboard
    Hewlett-Packard 2AAC
    Memory
    4.00 GB
    Graphics Card(s)
    ATI/AMD Mobility Radeon HD 4200
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP- AIO Touchsmart
    Screen Resolution
    1024X768
    Hard Drives
    Seagate ST31000528AS
    PSU
    120W external power adapter (100V-240V)
    Case
    All-in-One
    Keyboard
    Microsoft eHome MCIR 109 Keyboard
    Mouse
    HID-compliant mouse
    Internet Speed
    10.02 Mbps
    Browser
    Mozilla Firefox
    Antivirus
    ZoneAlarm
kgirl0115 said:
I had just upgraded to Windows 8.1. I declined the offer of the anti-virus software; preferring to use ZoneAlarm. Nowhere did it show that I had two software programs running. Uninstall programs didn't show a second anti-virus running. I did as you requested; haven't had BSOD since.

Thank you.
Click to expand...

Hi kgirl0115 ^_^,

I guess that is the general problem on downloading anything from the internet. But, on some practice, you could easily distinguish between the genuine and crapware filled downloads :)

If the problem has been solved, kindly Mark this thread as SOLVED. If the problem persists, kindly post back.

Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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