Windows 8 and 8.1 Forums

BSOD random network crash (kernel_security_check_failure)

  1. #1

    Posts : 2
    Windows 8.1 64 bit

    BSOD random network crash (kernel_security_check_failure)

    I am getting random BSOD. The error on the screen is kernel_security_check_failure. It has happened 6 times over the past 10 days. 3 of those instances I was on and using the computer. The other 3 instances happened when I left the computer running over night.

    I have 1 (and only 1) AV: Kaspersky. Other than virus definition updates, I don't think the program itself has been updated recently.

    I have 3 backup services (I've been burned in the past where I was doing active backups, but the backup was corrupted):
    • Crashplan - I have not updated this recently (can't remember the last time I updated it), and it has been running over a year now. It does 2 backups: 1 to my cloud, and 1 to a locally attached USB drive.
    • Cox Cloud Drive - my ISP provides 10 TB of free backup - so hey why not use it. It was updated in November of last year.
    • GoodSync - I use this directly copy all my work files to my backup laptop. It's running a copy of all my work software data, and it is my previous laptop (any time I upgrade to a new laptop, my previous one becomes my backup laptop) and GoodSync makes sure all my files on my primary is on my secondary so if there is castrophic hardware failure, I can just use my backup laptop while I wait for the primary to be repaired.

    GoodSync was updated on the 11th. The first crash was on the 17th - and since it doesn't crash every day this might be my culprit.

    I also checked Windows Updates and none of the updates before the 17th were network related.

    I am getting the following Event Viewer entries:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 (0x0000000000000003, 0xffffd000215d9310, 0xffffd000215d9268, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\022715-13203-01.dmp. Report Id: 022715-13203-01.

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    BugcheckCode 313
    BugcheckParameter1 0x3
    BugcheckParameter2 0xffffd000215d9310
    BugcheckParameter3 0xffffd000215d9268
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0

    I did use WinDbg to open and read the mini dump file, however this is far as my expertise gets me. The mini dump tells me:

    Probably caused by : NETIO.SYS ( NETIO!NsiGetParameterEx+222 )

    When I run the !analyze -v it tells me that the process it is crashing in is svchost.exe.

    Based on web searching NETIO.SYS, most of the recommendations I have seen have been to try and reinstall the network card driver. I have already done this (went to the laptop manufacturers website and downloaded the latest version available).

    I also contacted the laptop manufacturer and explained the problem via support chat. However, their recommendation was useless:

    First she tried to get me to go into Task Manager and kill processes running under svchost. I tried explaining to her that was a bad idea for two reasons: A) core window services run under that and B) that wouldn't tell me what service was causing the BSOD - as the BSOD has only happened 6 times over the course of 10 days.

    She kept linking me to: BOSD uninstalling apps with windows installer

    And asking me to try the online fix on that page. I tried explaining to her, that A) I don't get the BSOD when trying to uninstall anything and also B) I am not running 3 different antivirus software programs.

    Next she insisted (and this is where I dropped out of chat with her) that I run my computer in safe mode for the next week to see if the crash would go away. I tried explaining that this wasn't feasible, and it also would not tell me what service specifically is causing the failure. She wouldn't listen and kept stating I need to run my computer in safe mode from now on to see if that fixed my issue.

    Anyway, the one good thing from her was that she linked your forums, and it seems to have knowledgeable and helpful people here. So I implore you knowledgeable and helpful people: please help me! I have hit my diagnostic limit.

    If lets me, I will now attach the latest DMP file.

    Any suggestions as to which service is causing the problem or how to narrow down which service is the root cause (barring running in safe mode for a week) would be greatly appreciated.

    PS. here is a link to GoodSync's version notes:
    GoodSync Version News- Windows

    I am running on version 9.9.15
    I am going to update to 9.9.16, but I don't see anything in the notes that would indicate they are reason for the crash.

    However, since they are the only program that I have updated recently that runs in the background and uses the network (as far as I am aware of anyway), my money is on them being the problem.

    PSS. I tried attaching the dmp file and it told me it was invalid. I changed the extension to .txt to upload it (that seemed to work) - so if you download it, just drop the .txt extension to turn it back into a .dmp file.
    Attached Files

      My System SpecsSystem Spec

  2. #2

    Posts : 2,480
    Windows 10 Pro x64

    Run your computer in Safe Mode? LOL. Yes, it's recommended for video card issues, but not for this.
    Anyhow, please start by updating drivers in red and uninstalling sptd.sys with the appropriate utility from duplex secure.

    BrPar64a.sys Tue Jun 29 16:37:06 2004  (40E17E92) 
    BrPar64a.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    wdcsam64.sys Wed Apr 16 10:39:08  2008 (4805BB2C) 
    wdcsam64.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    LGBusEnum.sys Tue Nov 24 02:36:48  2009 (4B0B38B0) 
    Logitech Keyboard 
    LGVirHid.sys  Tue Nov 24 02:36:48 2009 (4B0B38B0) 
    Logitech Gamepanel Virtual  HID Device Driver 
    windrvr6.sys  Thu Jun 10 09:45:19 2010 (4C10980F) 
    WinDriver or Alohabob USB  Bridge Cable Driver 
    npf.sys Fri  Jun 25 18:50:58 2010 (4C24DE72) 
    npf.sys - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed. 
    CLVirtualDrive.sys Mon Dec 26 14:26:47  2011 (4EF87617) 
    CyberLink Virtual Device Driver 
    GEARAspiWDM.sys Thu May 3  21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear  Software.[br]Also comes with iTunes 
    stdcfltn.sys Sat Jul 14  01:30:14 2012 (5000AF86) 
    Disk Class Filter Driver for Accelerometer by ST  MicroElectronics 
    btwl2cap.sys Thu Jul 26 17:14:41  2012 (50115EE1) 
    Broadcom Bluetooth L2CAP Servicen 
    DellRbtn.sys Fri Aug 3 23:32:54  2012 (501C4386) 
    OSR Open Systems Resources Airplane Mode Switch Driver (as  the driver name states 
    umpusbvista.sys Tue Sep 11  09:34:07 2012 (504EE96F) 
    umpusbvista.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    iaStorA.sys Wed Sep 19 00:46:10 2012  (5058F9B2) 
    Intel RST (Rapid Storage Technology) driver 
    DellProf.sys Tue Nov 20 15:19:25  2012 (50AB916D) 
    DellProf.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    POADrvr.sys Wed Nov 21 15:49:52 2012 (50ACEA10)  
    POADrvr.sys - this driver  hasn't been added to the DRT as of this run. Please search Google/Bing for the  driver if additional information is needed. 
    HECIx64.sys Mon Dec  17 20:32:21 2012 (50CF7345) 
    Intel Management Engine Interface 
    klwfp.sys Wed Feb 27 09:48:31 2013  (512DC85F) 
    Kaspersky Network Filtering Component 
    ST_Accel.sys Thu Mar 28 00:00:21  2013 (51537A05) 
    STMicroelectronics (STM)3-Axis Accelerometer Device Driver 
    btwavdt.sys Thu Apr 18 19:27:13  2013 (51702CF1) 
    Broadcom Bluetooth AVDT Service 
    btwaudio.sys Thu Apr 18 19:29:23  2013 (51702D73) 
    Broadcom Bluetooth Audio Device 
    Apfiltr.sys Tue May 21 08:04:29  2013 (519B0E6D) 
    Alps pointing device 
    hardlock.sys Mon May 27 13:56:10  2013 (51A349DA) 
    Hardlock Device Driver by Aladdin KnowledgeSystems 
    nvhda64v.sys Sun Jun 16 14:38:07  2013 (51BDB1AF) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    btwrchid.sys Thu Jun 20 02:23:46  2013 (51C24B92) 
    Bluetooth Remote Control HID Minidriver 
    klim6.sys Thu Jul 11 09:53:56  2013 (51DE6494) 
    Kaspersky Lab Intermediate Network Driver 
    aksfridge.sys Thu Jul 11 11:33:17  2013 (51DE7BDD) 
    AksFridge driver (Aladdin security products) 
    aksdf.sys Mon Jul 22 18:52:38  2013 (51ED6356) 
    Data Filter Driver by Aladdin Knowledge Systems 
    bcbtums.sys Wed Aug 7 17:11:22 2013  (5202639A) 
    Broadcom Bluetooth Firmware Download Filter driver from Broadcom  Corporation. 
    klkbdflt.sys Thu Aug 8 15:08:54  2013 (52039866) 
    Kaspersky KLKBDFLT Keyboard Device Filter 
    klmouflt.sys Thu Aug 8 15:09:08  2013 (52039874) 
    KLMOUFLT Mouse Device Filter [fre_wlh_x86] (Kaspersky) 
    stwrt64.sys Fri Aug 16 12:26:26  2013 (520DFE52) 
    SigmaTel High Definition Audio Codec 
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    Netwew00.sys Thu Aug 22 23:20:34  2013 (521680A2) 
    Intelฎ Wireless WiFi Link Driver - Intelฎ Wireless WiFi Link  Adapter (Windows 8 only AFAIK). 
    axscsidrv.SYS Wed Sep 11 14:57:09  2013 (523068A5) 
    Disc Soft Alcohol SCSI Miniport Driver 
    CSCrySec.sys Wed Sep 18 08:40:54  2013 (52394AF6) 
    InfoWatch Encrypt Sector Library driver 
    CSVirtualDiskDrv.sys Wed Sep 18  08:42:18 2013 (52394B4A) 
    InfoWatch Virtual Disk driver 
    kl1.sys Fri Oct 18  11:18:22 2013 (5260FCDE) 
    Kaspersky Unified Driver 
    nvlddmkm.sys Mon Oct 28 22:38:03 2013  (526ED93B) 
    nVidia Video drivers 
    nvpciflt.sys Mon Oct 28 22:38:28  2013 (526ED954) 
    nVidia 3D Vision Display driver 
    nvkflt.sys Mon Oct 28 22:38:39  2013 (526ED95F) 
    NVIDIA Graphics filter driver 
    sptd.sys Thu Oct  31 16:26:53 2013 (527276BD) 
    SCSI Pass Through Direct Host -  Daemon Tools (known BSOD issues with Win7) 
    klflt.sys Tue Nov 26 13:37:39 2013  (52949613) 
    Kaspersky driver - unable to locate a name for it. 
    point64.sys Thu Dec 12 14:16:17 2013  (52A9B721) 
    Microsoft IntelliPoint Filter Driver 
    dc3d.sys Thu Dec 12 14:16:35 2013  (52A9B733) 
    Filter Driver for Identification of Microsoft Hardware Wireless  Mouse and Keyboard Device Models - Microsoft IntelliType Pro / IntelliPoint 
    iwdbus.sys Thu Mar 13 22:59:14 2014  (53222A32) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    CredFltL.sys Fri Apr 11 19:05:47  2014 (534820EB) 
    CredFltL.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    SEDFilter.sys Fri Apr 11 19:05:53 2014 (534820F1)  
    SEDFilter.sys - this  driver hasn't been added to the DRT as of this run. Please search Google/Bing  for the driver if additional information is needed. 
    e1c64x64.sys  Fri May 2 21:35:23 2014 (5363F37B) 
    Intel(R) Gigabit Adapter NDIS 6.x driver 
    klif.sys Fri May 16 18:30:24 2014  (53763D20) 
    Klif Mini-Filter fre_wnet_x86 (Kaspersky) 
    igdkmd64.sys Fri Sep 26 15:42:04 2014  (54256D2C) 
    Intel Graphics driver 
    VBoxNetAdp.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox network driver 
    VBoxNetFlt.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox network driver 
    VBoxUSBMon.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox USB driver 
    VBoxDrv.sys Mon Nov 24 12:07:17  2014 (54731165) 
    kneps.sys Wed Dec 10 09:16:16 2014  (54880150) 
    Kaspersky KNEPS Power driver 
    Debug session time: Fri Feb  27 19:05:31.181 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022715-13203-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 1 days 0:00:21.979  
    Probably caused by : NETIO.SYS ( NETIO!NsiGetParameterEx+222 ) 
    BugCheck  139, {3, ffffd000215d9310, ffffd000215d9268, 0} 
    Bugcheck code 00000139 
    Arg1: 0000000000000003,  A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2:  ffffd000215d9310, Address of the trap frame for the exception that caused the  bugcheck 
    Arg3: ffffd000215d9268, Address of the exception record for the  exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved  
    BUGCHECK_STR: 0x139 
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID:  0x139_3_NETIO!NsiGetParameterEx 
    MaxSpeed: 2700 
    CurrentSpeed: 2691  
    BiosVersion = A11 
    BiosReleaseDate = 08/27/2013 
    SystemManufacturer =  Dell Inc. 
    SystemProductName = Precision M6700  
    --- E O J --- 2015 Feb 27 22:46:11 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 27 22:46:11 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 27 22:46:11 PM  _88-dbug Copyright 2012 Sysnative Forums
    Would you please, be as kind to provide a complete diagnostics report by using this tool: Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8.1 64 bit

    Thanks for the quick response.
    I've uploaded the zip from the tool you linked.

    I will get started working on the items you listed.
    Attached Files
      My System SpecsSystem Spec

  4. #4

    Posts : 2,480
    Windows 10 Pro x64

    Please disable all startup items except your AV software.
    Would you be as kind as to Uninstall Kaspersky for the time being as it can cause these issues?
    Please use this tool: Service articles
    Keep me posted.
      My System SpecsSystem Spec

BSOD random network crash (kernel_security_check_failure)

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