Windows 8.1 Freezes Randomly. NO BSOD, no outlying Events

officialphrank

New Member
Messages
6
Hi everyone,

I've been struggling with freezing issues on my computer for the better part of a year. I can't tell if it's a software or hardware related issue.

Processor: Intel i5-2500k (3.30GHz running at 4.30GHz)
RAM: 12GB 1600MHz
WD 2TB Drive as primary.

My Windows 8.1 desktop will freeze at random moments without a given notice. There doesn't seem to be any type of event that triggers it more than others and no way that I've noticed to predict when it could happen. I've gone as little as 10minutes running smoothly before it freezing to as long as 3 days before it decides to freeze. The freezes lock everything. All hardware stops responding. However, typically, I can still hear a bit of audio for a minute or so before that begins to hang as well, but if there was a media player, for example, the seek bar will stop moving.
I have a Logitech G510 keyboard with backlighting. When the computer freezes, if I turn off the light of my keyboard, it won't turn back on, just furthering the idea that the hardware is locked.

I've attached the logs as I've been asked to do.

I can't tell if it's hardware as I've changed GFX cards from an older Nvidia GTX260 to an AMD R7 260X. That seemed to have helped with some issues but not all. I recently did a fresh OS install hoping it would help but the problem has returned. I'm wondering if it's a pattern based on some of the applications and drivers that I've installed or if it's really a hardware issue. Maybe a failing harddrive, ram or even my new GFX card.... I've also tried doing system maintenance, correcting the .NET files, doing a DISM repair, doing a SFC /scannow and a few other fixes that are slipping my mind at the moment, but did not work either.

Anyway, I have no BSOD screen to go by and I've searched the Event Logs multiple times and found nothing of use. Please, if anyone can help me out here, It'd be greatly appreciated! Please let me know if more details are needed.

Thank you!
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
Update drivers in red.
Code:
[COLOR=red][B]P17.sys Mon Aug 3 13:11:59 2009 (4A76C5FF)[/B][/COLOR]  
Creative SB Audigy LS 
[URL="http://www.carrona.org/drivers/driver.php?id=P17.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]P17.sys[/COLOR][/B][/URL] 

[COLOR=red][B]LGBusEnum.sys Tue  Nov 24 02:36:48 2009 (4B0B38B0)[/B][/COLOR] 
Logitech Keyboard 
[URL="http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]LGBusEnum.sys[/COLOR][/B][/URL] 

[COLOR=red][B]LGVirHid.sys  Tue Nov 24 02:36:48 2009 (4B0B38B0)[/B][/COLOR] 
Logitech Gamepanel Virtual  HID Device Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]LGVirHid.sys[/COLOR][/B][/URL] 

[COLOR=red][B]HECIx64.sys  Wed Oct 20 01:33:43 2010 (4CBE2AD7)[/B][/COLOR] 
Intel Management Engine  Interface 
[URL="http://www.carrona.org/drivers/driver.php?id=HECIx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]HECIx64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]tap0901.sys Thu  Nov 24 19:50:27 2011 (4ECE91F3)[/B][/COLOR] 
TAP-Win32 Adapter V9  or[br]OpenVPN driver or COMODO 
[URL="http://www.carrona.org/drivers/driver.php?id=tap0901.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]tap0901.sys[/COLOR][/B][/URL] 

GEARAspiWDM.sys Thu May 3 21:56:17  2012 (4FA2E2E1) 
CD-ROM Class Filter Driver by Gear Software.[br]Also comes  with iTunes 
[URL="http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]GEARAspiWDM.sys[/COLOR][/B][/URL] 

Tpkd.sys Thu Apr 11 23:04:30  2013 (5167255E) 

[COLOR=#777777][COLOR=#4b0082]Tpkd.sys[/COLOR]  - this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.[/COLOR]  

Rt630x64.sys Fri May 10 11:59:08 2013 (518CC4EC) 
Realtek PCI/PCIe  Adapters 
[URL="http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Rt630x64.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL]  

DisplayLinkUsbIo_x64_7.6.56275.0.sys Fri Sep 27 15:11:12 2013 (524583F0)  

[COLOR=#777777][COLOR=#4b0082]DisplayLinkUsbIo_x64_7.6.56275.0.sys[/COLOR] - this driver hasn't  been added to the DRT as of this run. Please search Google/Bing for the driver  if additional information is needed.[/COLOR] 

RzFilter.sys Thu Apr 3  17:39:47 2014 (533D80C3) 
Kernel-mode user input redirection driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RzFilter.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RzFilter.sys[/COLOR][/B][/URL] 

RzDxgk.sys Thu Apr 3 17:39:50  2014 (533D80C6) 
Razer overlay driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RzDxgk.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RzDxgk.sys[/COLOR][/B][/URL] 

rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
Razer Overlay Support Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]rzpmgrk.sys[/COLOR][/B][/URL] 

atikmpag.sys Sat Jul 5 03:26:52  2014 (53B7545C) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=atikmpag.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atikmpag.sys[/COLOR][/B][/URL] 

atikmdag.sys Sat Jul 5 03:39:13  2014 (53B75741) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=atikmdag.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atikmdag.sys[/COLOR][/B][/URL] 

dlkmd.sys Wed Jul 9 16:05:18 2014  (53BD4C1E) 
WDDM KMD Loader - DisplayLink Core Software 
[URL="http://www.carrona.org/drivers/driver.php?id=dlkmd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dlkmd.sys[/COLOR][/B][/URL] 

dlkmdldr.sys Wed Jul 9 16:05:40 2014  (53BD4C34) 
WDDM KMD Loader - DisplayLink Core Software 
[URL="http://www.carrona.org/drivers/driver.php?id=dlkmdldr.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dlkmdldr.sys[/COLOR][/B][/URL] 

rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
Razer Overlay Support 
[URL="http://www.carrona.org/drivers/driver.php?id=rzpnk.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]rzpnk.sys[/COLOR][/B][/URL] 

VBoxAswDrv.sys Wed Nov 5 12:58:43  2014 (545A10F3) 
Avast VirtualBox Support Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=VBoxAswDrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]VBoxAswDrv.sys[/COLOR][/B][/URL] 

aswMonFlt.sys Thu Nov 6  13:53:07 2014 (545B6F33) 
avast! File System Minifilter Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]aswMonFlt.sys[/COLOR][/B][/URL] 

aswRvrt.sys Thu Nov 6 13:53:22  2014 (545B6F42) 
Avast! Revert driver[br](Likely a boot driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]aswRvrt.sys[/COLOR][/B][/URL] 

aswVmm.sys Thu Nov 6 13:53:31 2014  (545B6F4B) 
avast! VM Monitor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=aswVmm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]aswVmm.sys[/COLOR][/B][/URL] 

aswRdr2.sys Thu Nov 6 13:54:02 2014  (545B6F6A) 
avast! TDI Redirect Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]aswRdr2.sys[/COLOR][/B][/URL] 

aswHwid.sys Thu Nov 6 13:55:01  2014 (545B6FA5) 
avast! HWID driver 
[URL="http://www.carrona.org/drivers/driver.php?id=aswHwid.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]aswHwid.sys[/COLOR][/B][/URL] 

aswSP.sys Thu Nov 6 14:09:55 2014  (545B7323) 
avast! Self Protection Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=aswSP.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]aswSP.sys[/COLOR][/B][/URL] 

aswStm.sys Thu Nov 6 14:11:00 2014  (545B7364) 
avast! Antivirus Stream Filter driver 
[URL="http://www.carrona.org/drivers/driver.php?id=aswStm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]aswStm.sys[/COLOR][/B][/URL] 

aswSnx.sys Fri Nov 21 12:17:12 2014  (546F1F38) 
avast! Virtualization Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=aswSnx.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]aswSnx.sys[/COLOR][/B][/URL] 

rzudd.sys Tue Dec 30 10:32:50 2014  (54A27142) 
Razer Rzudd Engine Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=rzudd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]rzudd.sys[/COLOR][/B][/URL] 



Debug session time: Wed Feb  18 01:43:08.440 2015 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\021715-49937-01.dmp] 
Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
System Uptime: 1 days 0:13:51.077  
*** WARNING: Unable to verify timestamp for atikmdag.sys 
*** ERROR:  Module load completed but symbols could not be loaded for atikmdag.sys  
Probably caused by : atikmdag.sys ( atikmdag+2783e ) 
BugCheck A0000001,  {5, 0, 0, 0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]Unknown bugcheck code  (a0000001)[/URL] 
Bugcheck code a0000001 
Arguments: 
Arg1:  0000000000000005 
Arg2: 0000000000000000 
Arg3: 0000000000000000 
Arg4:  0000000000000000 
BUGCHECK_STR: 0xA0000001 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  0xA0000001_atikmdag+2783e 
MaxSpeed: 3300 
CurrentSpeed: 3310  
BiosVersion = F2 
BiosReleaseDate = 05/02/2011 
SystemManufacturer =  Gigabyte Technology Co., Ltd. 
SystemProductName = Z68A-D3-B3  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Feb 25 22:33:09 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Feb 25 22:33:09 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Feb 25 22:33:09 PM  _88-dbug Copyright 2012 Sysnative Forums

I would suggest you to uninstall the currently installed AMD Driver using the Display Driver Tool from this **LINK**. Once it has removed the drivers, reinstall the latest drivers from the AMD Website and see if the crashes persist or not.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Hi Everyone,

Sorry for the late reply. I followed all of the links suggested and only a small handful of the drivers could be updated. I've since fixed my video drivers using the provided suggestions but still have issues with the freezing.
I can't imagine a whole lot has changed on this new log but I figured it'd be worth adding. I tried updating, as I said, as many of the drivers as I could. Some either had no updates or would fail when updating.

Any other ideas would be greatly appreciated!

Thanks
 

My Computer

System One

  • OS
    Windows 8.1
No new dumps included. As for the drivers, I can't tell what you have updated without a new dump file.
Creative: I suspect that this is some kind of audio driver. Check their site.
Let Logitech be.
Go to the Intel's site and find the driver.
Check if you have TAP-Win32 Adapter V9 or OpenVPN or COMODO (if you have Comodo, let me know, ao I can provide you with the appropriate removal tool)
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Hi Softwaremaniac. I'm on the latest for the Creative driver. Logitech has no updates. Intel's drivers were the only ones that couldn't load for me and I updated the OpenVPN driver successfully.
Updated the OP so that the latest dump is included and it's also attached in my last post.
Any other thoughts?
 

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Hi Softwaremaniac. I uninstalled the TAP + OpenVPN and all other VPN software from the computer. I installed the Intel driver that seemed to be the best fit. Nothing changed. I also went on Gigabyte's website and tried to download the latest chipset drivers for my motherboard:

GIGABYTE - Motherboard - Socket 1155 - GA-Z68A-D3-B3 (rev. 1.0)

However that download says that my computer "does not meet the minimum requirements for installing the software". Which is quite odd. Any thoughts?
 

My Computer

System One

  • OS
    Windows 8.1
Install 3DP Chip and post a pic here.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Please do.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
It doesn't matter if it says so. Reboot your computer if you have completed all the other updates and see if it still freezes.
Run SFC as well.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Back
Top