EDURU Hemanth
New Member
- Messages
- 4
HI all,
I am facing problem with my new Laptop, During shutdown many a time it ran into BSOD. After restart I have used BlueScreenViewer it says most of the time ntoskrnl.exe is the probable cause for BSOD. I had about 10 or so times the same problem but with different bug check codes(listed below) after a recent BSOD I lost even my previous mini dumps (I don't know how it happened )(They are not showing in minidump folder but only 3 are there and I am uploading them here ) .
Whether to check the problems are being caused by Memory problems I have checked the problems using Memory Diagnostics Tool also checked the H/W problems by using the vendor (LENOVO) supplied health check S/W (Using LENOVO Solution Center) it showed all are good.
Here is the link for my minidumps
MiniDumps (https://onedrive.live.com/redir?res...53&authkey=!ANWVuOltsR8Ai2I&ithint=folder,dmp)
Here is the attachment created using the tool that fourm sujjestedView attachment 58418
My System is Lenovo B50-70 came with Windows 8.1 Pre-Loaded and I made it dual boot along with Ubuntu 41.04.1 LTS.
Here are the list of previous BSOD info that might not be in minidumps (as I think they are deleted I do not exactly how)
==================================================
Dump File : 021415-29468-01.dmp
Crash Time : 2/14/2015 11:01:09 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 00000000`00000007
Parameter 2 : 00000000`00001200
Parameter 3 : 00000000`04070015
Parameter 4 : ffffe001`55c0b160
Caused By Driver : dokan.sys
Caused By Address : dokan.sys+27ad
File Description : Dokan Filesystem Driver
Product Name : Windows (R) Win 7 DDK driver
Company : Windows (R) Win 7 DDK provider
File Version : 6.1.7600.16385 built by: WinDDK
Processor : x64
Crash Address : ntoskrnl.exe+1509a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\021415-29468-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,712
Dump File Time : 2/14/2015 11:05:15 AM
==================================================
==================================================
Dump File : 021015-24843-01.dmp
Crash Time : 2/9/2015 2:58:25 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff803`2192ff0d
Parameter 3 : ffffd000`260ceeb8
Parameter 4 : ffffd000`260ce6c0
Caused By Driver : disk.sys
Caused By Address : disk.sys+35dbf000
File Description : PnP Disk Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+abf0d
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\021015-24843-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,880
Dump File Time : 2/10/2015 9:33:25 AM
==================================================
==================================================
Dump File : 020815-33312-01.dmp
Crash Time : 2/8/2015 6:28:44 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`00000008
Parameter 2 : ffffd000`7d467130
Parameter 3 : ffffd000`22539e00
Parameter 4 : fffff802`c5b57b7b
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+150aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.17630 (winblue_r7.150109-2022)
Processor : x64
Crash Address : ntoskrnl.exe+150aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\020815-33312-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,824
Dump File Time : 2/8/2015 6:57:26 PM
==================================================
==================================================
Dump File : 020515-34843-01.dmp
Crash Time : 2/5/2015 4:03:41 PM
Bug Check String :
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffd001`68bd1950
Parameter 3 : ffffd001`68bd18a8
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+150aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.17630 (winblue_r7.150109-2022)
Processor : x64
Crash Address : ntoskrnl.exe+150aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\020515-34843-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,760
Dump File Time : 2/5/2015 6:14:34 PM
==================================================
==================================================
Dump File : 020515-24031-01.dmp
Crash Time : 2/5/2015 8:16:07 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`16784704
Parameter 3 : 00000000`00000000
Parameter 4 : 0000003c`00001034
Caused By Driver : avgntflt.sys
Caused By Address : avgntflt.sys+7e5d
File Description : Avira Minifilter Driver
Product Name : Avira Product Family
Company : Avira Operations GmbH & Co. KG
File Version : 14.0.6.524
Processor : x64
Crash Address : ntoskrnl.exe+150aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\020515-24031-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,760
Dump File Time : 2/5/2015 10:47:14 AM
==================================================
==================================================
Dump File : 020415-27062-01.dmp
Crash Time : 2/3/2015 9:43:12 PM
Bug Check String : ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Bug Check Code : 0x000000fc
Parameter 1 : ffffe001`279fe440
Parameter 2 : 80000001`da0009e3
Parameter 3 : ffffd000`69f70f60
Parameter 4 : 00000000`00000004
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+150aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.17630 (winblue_r7.150109-2022)
Processor : x64
Crash Address : ntoskrnl.exe+150aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\020415-27062-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,760
Dump File Time : 2/4/2015 7:47:07 AM
==================================================
I am facing problem with my new Laptop, During shutdown many a time it ran into BSOD. After restart I have used BlueScreenViewer it says most of the time ntoskrnl.exe is the probable cause for BSOD. I had about 10 or so times the same problem but with different bug check codes(listed below) after a recent BSOD I lost even my previous mini dumps (I don't know how it happened )(They are not showing in minidump folder but only 3 are there and I am uploading them here ) .
Whether to check the problems are being caused by Memory problems I have checked the problems using Memory Diagnostics Tool also checked the H/W problems by using the vendor (LENOVO) supplied health check S/W (Using LENOVO Solution Center) it showed all are good.
Here is the link for my minidumps
MiniDumps (https://onedrive.live.com/redir?res...53&authkey=!ANWVuOltsR8Ai2I&ithint=folder,dmp)
Here is the attachment created using the tool that fourm sujjestedView attachment 58418
My System is Lenovo B50-70 came with Windows 8.1 Pre-Loaded and I made it dual boot along with Ubuntu 41.04.1 LTS.
Here are the list of previous BSOD info that might not be in minidumps (as I think they are deleted I do not exactly how)
==================================================
Dump File : 021415-29468-01.dmp
Crash Time : 2/14/2015 11:01:09 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 00000000`00000007
Parameter 2 : 00000000`00001200
Parameter 3 : 00000000`04070015
Parameter 4 : ffffe001`55c0b160
Caused By Driver : dokan.sys
Caused By Address : dokan.sys+27ad
File Description : Dokan Filesystem Driver
Product Name : Windows (R) Win 7 DDK driver
Company : Windows (R) Win 7 DDK provider
File Version : 6.1.7600.16385 built by: WinDDK
Processor : x64
Crash Address : ntoskrnl.exe+1509a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\021415-29468-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,712
Dump File Time : 2/14/2015 11:05:15 AM
==================================================
==================================================
Dump File : 021015-24843-01.dmp
Crash Time : 2/9/2015 2:58:25 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff803`2192ff0d
Parameter 3 : ffffd000`260ceeb8
Parameter 4 : ffffd000`260ce6c0
Caused By Driver : disk.sys
Caused By Address : disk.sys+35dbf000
File Description : PnP Disk Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+abf0d
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\021015-24843-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,880
Dump File Time : 2/10/2015 9:33:25 AM
==================================================
==================================================
Dump File : 020815-33312-01.dmp
Crash Time : 2/8/2015 6:28:44 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`00000008
Parameter 2 : ffffd000`7d467130
Parameter 3 : ffffd000`22539e00
Parameter 4 : fffff802`c5b57b7b
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+150aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.17630 (winblue_r7.150109-2022)
Processor : x64
Crash Address : ntoskrnl.exe+150aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\020815-33312-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,824
Dump File Time : 2/8/2015 6:57:26 PM
==================================================
==================================================
Dump File : 020515-34843-01.dmp
Crash Time : 2/5/2015 4:03:41 PM
Bug Check String :
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffd001`68bd1950
Parameter 3 : ffffd001`68bd18a8
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+150aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.17630 (winblue_r7.150109-2022)
Processor : x64
Crash Address : ntoskrnl.exe+150aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\020515-34843-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,760
Dump File Time : 2/5/2015 6:14:34 PM
==================================================
==================================================
Dump File : 020515-24031-01.dmp
Crash Time : 2/5/2015 8:16:07 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`16784704
Parameter 3 : 00000000`00000000
Parameter 4 : 0000003c`00001034
Caused By Driver : avgntflt.sys
Caused By Address : avgntflt.sys+7e5d
File Description : Avira Minifilter Driver
Product Name : Avira Product Family
Company : Avira Operations GmbH & Co. KG
File Version : 14.0.6.524
Processor : x64
Crash Address : ntoskrnl.exe+150aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\020515-24031-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,760
Dump File Time : 2/5/2015 10:47:14 AM
==================================================
==================================================
Dump File : 020415-27062-01.dmp
Crash Time : 2/3/2015 9:43:12 PM
Bug Check String : ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Bug Check Code : 0x000000fc
Parameter 1 : ffffe001`279fe440
Parameter 2 : 80000001`da0009e3
Parameter 3 : ffffd000`69f70f60
Parameter 4 : 00000000`00000004
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+150aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.17630 (winblue_r7.150109-2022)
Processor : x64
Crash Address : ntoskrnl.exe+150aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\020415-27062-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,760
Dump File Time : 2/4/2015 7:47:07 AM
==================================================
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Lenovo B50
- CPU
- Intel Core i5 4210U
- Motherboard
- Lenovo B50-70 (U3E1)
- Memory
- 8GB
- Graphics Card(s)
- ATI JET LE R5 M230 DDR3L 2GB
- Sound Card
- Realtek High Definition Audio
- Screen Resolution
- 1366X768
- Hard Drives
- 931GB Seagate ST1000LM024 HN-M101MBB (SATA)
- Antivirus
- Bitdefender