Solved BSOD DRIVER_POWER_STATE_FAILURE (9f)

akakern

New Member
Messages
4
Hey guys,

we have a problem with the new pc of a customer.

The Specs are the following:
Mainboard: Asus Maximus VII
CPU: Intel I7-4790K
RAM: Kingston 16GB 1866MHz DDR3 CL10
HDD/SSD: Samsung 850Pro 256GB + 1TB Seagate SV35
Graphic Card: PNY GeForce 970 4GB GDDR5
PSU: Termaltake smart M 750W
OS: Win 8.1 x64

Now to the problem:

as the customer says, sometimes when he turnes off the pc, the screen gets dark, but the fans are still moving.
It came up that he got a BSOD those times.

I analysed the dump files and found out that the Intel Network driver caused a problem (e1d64x64).
So i updated the driver, but today he got a 9F BSOD again. But this time Windbg says that the driver who is causing the problem is ntkrnlmp.
I digged a little deaper and the blocked IRP pointed to the following driver: \driver\tunnel

Now i don't know which driver i should update.
I hope you can help us.

In the attachements you will find the minidumps.

Thanks, Akakern
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
Please upload the rest of the log files: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html
Disable Nvidia Streaming Kernel Service, run Memtest86+ for eight passes per RAM stick, test single RAM stick at a time, and run Blend test with Prime95.
Regarding npf.sys: Driver Reference Table - npf.sys
Here are the instructions for testing RAM and CPU:

npf.sys Fri Jun 25 18:50:58 2010 (4C24DE72)

npf.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

GEARAspiWDM.sys Thu May 3 21:56:17 2012 (4FA2E2E1)
CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes
[/CODE]]Hardware Diagnostics
Code:
[URL="http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]GEARAspiWDM.sys[/COLOR][/B][/URL] 

AsIO.sys Wed Aug 22 11:54:47  2012 (5034AC67) 
Asus PCProbe Utility 
[URL="http://www.carrona.org/drivers/driver.php?id=AsIO.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AsIO.sys[/COLOR][/B][/URL] 

CM10864.sys Fri Feb 1 04:28:21 2013  (510B3655) 
C-Media sound driver 
[URL="http://www.carrona.org/drivers/driver.php?id=CM10864.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]CM10864.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_storahci.sys[/COLOR][/B][/URL] 

TeeDriverx64.sys Thu Mar 13  19:21:52 2014 (5321F740) 
Intel Management Engine Interface driver 
[URL="http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]TeeDriverx64.sys[/COLOR][/B][/URL] 

RzFilter.sys Thu Apr 3  17:39:47 2014 (533D80C3) 
Kernel-mode user input redirection driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RzFilter.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RzFilter.sys[/COLOR][/B][/URL] 

RzDxgk.sys Thu Apr 3 17:39:50  2014 (533D80C6) 
Razer overlay driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RzDxgk.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RzDxgk.sys[/COLOR][/B][/URL] 

rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
Razer Overlay Support Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]rzpmgrk.sys[/COLOR][/B][/URL] 

edevmon.sys Fri Jul 18 15:11:31  2014 (53C91D03) 
ESET Smart Security Devmon Monitor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=edevmon.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]edevmon.sys[/COLOR][/B][/URL] 

ehdrv.sys Fri Jul 18 15:11:50 2014  (53C91D16) 
ESET 
[URL="http://www.carrona.org/drivers/driver.php?id=ehdrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ehdrv.sys[/COLOR][/B][/URL] 

eamonm.sys Thu Jul 31 14:59:02 2014  (53DA3D96) 
ESET Amon driver 
[URL="http://www.carrona.org/drivers/driver.php?id=eamonm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]eamonm.sys[/COLOR][/B][/URL] 

epfwwfpr.sys Thu Sep 11 18:06:11  2014 (5411C873) 
ESET Antivirus/Firewall - check for a free upgrade to the  latest version 
[URL="http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]epfwwfpr.sys[/COLOR][/B][/URL] 

e1d64x64.sys Mon Sep 29 19:02:41  2014 (542990B1) 
Intel(R) Gigabit Adapter NDIS 6.x driver 
[URL="http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]e1d64x64.sys[/COLOR][/B][/URL] 

nvhda64v.sys Thu Oct 9 19:02:27  2014 (5436BFA3) 
nVidia HDMI Audio Device (nForce chipset driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvhda64v.sys[/COLOR][/B][/URL] 

rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
Razer Overlay Support 
[URL="http://www.carrona.org/drivers/driver.php?id=rzpnk.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]rzpnk.sys[/COLOR][/B][/URL] 

nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
NVIDIA Virtual Audio Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvvad64v.sys[/COLOR][/B][/URL] 

rzendpt.sys Tue Dec 30 10:32:47  2014 (54A2713F) 
Razer RzEndPt driver 
[URL="http://www.carrona.org/drivers/driver.php?id=rzendpt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]rzendpt.sys[/COLOR][/B][/URL] 

rzudd.sys Tue Dec 30 10:32:50 2014  (54A27142) 
Razer Rzudd Engine Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=rzudd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]rzudd.sys[/COLOR][/B][/URL] 

rzmpos.sys Tue Dec 30 10:33:12 2014  (54A27158) 
Razer RzMPos driver 
[URL="http://www.carrona.org/drivers/driver.php?id=rzmpos.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]rzmpos.sys[/COLOR][/B][/URL] 

[COLOR=red][B]NvStreamKms.sys  Mon Jan 12 18:56:42 2015 (54B40ADA)[/B][/COLOR] 
nVidia Streaming Kernel  service - may cause [COLOR=red]BSOD[/COLOR] in Win8.1 systems (found in May  2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014 (53604B00) [B]MAY NOT BE A  PROBLEM, this is a tenative posting - Appears that April 29 driver is a problem,  July 2014 drivers seem OK[/B] 
[URL="http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]NvStreamKms.sys[/COLOR][/B][/URL] 

nvlddmkm.sys Thu Feb 5  19:01:37 2015 (54D3B001) 
nVidia Video drivers 
[URL="http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvlddmkm.sys[/COLOR][/B][/URL] 

nvvadarm.sys Thu Feb 5 19:24:46  2015 (54D3B56E) 

[COLOR=#777777][COLOR=#4b0082]nvvadarm.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 



Debug session time: Tue Feb 17 00:13:54.984  2015 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\021715-3640-01.dmp] 
Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
System Uptime: 0 days 4:55:18.616  
Probably caused by : ntkrnlmp 
BugCheck 9F, {3, ffffe000d903de40,  fffff801a8010960, ffffe000d8836840} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe000d903de40, Physical Device Object of the stack 
Arg3:  fffff801a8010960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe000d8836840, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_ntkrnlmp  
MaxSpeed: 4000 
CurrentSpeed: 3998 
BiosVersion = 2201  
BiosReleaseDate = 11/11/2014 
SystemManufacturer = ASUS  
SystemProductName = All Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Mon Feb 16 00:22:17.982 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021615-3859-01.dmp] 
Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
System Uptime: 0 days 9:22:10.204  
Probably caused by : pci.sys 
BugCheck 9F, {3, ffffe001b7bd1880,  fffff803f1a10960, ffffe001bcf2b4e0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe001b7bd1880, Physical Device Object of the stack 
Arg3:  fffff803f1a10960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe001bcf2b4e0, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_e1d64x64_IMAGE_pci.sys 
MaxSpeed: 4000 
CurrentSpeed:  3998 
BiosVersion = 2201 
BiosReleaseDate = 11/11/2014  
SystemManufacturer = ASUS 
SystemProductName = All Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Sun Feb 15 02:51:08.747 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021515-4031-01.dmp] 
Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
System Uptime: 0 days  15:03:52.380 
Probably caused by : pci.sys 
BugCheck 9F, {3,  ffffe001e61ea060, fffff80320a10960, ffffe001e514ea80} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe001e61ea060, Physical Device Object of the stack 
Arg3:  fffff80320a10960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe001e514ea80, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_e1d64x64_IMAGE_pci.sys 
MaxSpeed: 4000 
CurrentSpeed:  3998 
BiosVersion = 2201 
BiosReleaseDate = 11/11/2014  
SystemManufacturer = ASUS 
SystemProductName = All Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Sat Feb 14 04:10:44.096 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021415-3890-01.dmp] 
Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
System Uptime: 0 days 7:21:34.729  
Probably caused by : pci.sys 
BugCheck 9F, {3, ffffe000b61d9060,  fffff801ab610960, ffffe000bb1eb010} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe000b61d9060, Physical Device Object of the stack 
Arg3:  fffff801ab610960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe000bb1eb010, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_e1d64x64_IMAGE_pci.sys 
MaxSpeed: 4000 
CurrentSpeed:  3998 
BiosVersion = 2201 
BiosReleaseDate = 11/11/2014  
SystemManufacturer = ASUS 
SystemProductName = All Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Thu Feb 12 02:36:00.893 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021215-3984-01.dmp] 
Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
System Uptime: 0 days 7:39:03.525  
Probably caused by : ntkrnlmp 
BugCheck 9F, {3, ffffe001ac323360,  fffff80234a10960, ffffe001a8ae5b40} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe001ac323360, Physical Device Object of the stack 
Arg3:  fffff80234a10960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe001a8ae5b40, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_ntkrnlmp  
MaxSpeed: 4000 
CurrentSpeed: 4000 
BiosVersion = 2201  
BiosReleaseDate = 11/11/2014 
SystemManufacturer = ASUS  
SystemProductName = All Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Tue Feb 10 18:52:08.470 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021015-3625-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 1:27:20.103  
Probably caused by : ntkrnlmp 
BugCheck 9F, {3, ffffe0008a4b8a30,  fffff8015aa10960, ffffe000887fe620} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe0008a4b8a30, Physical Device Object of the stack 
Arg3:  fffff8015aa10960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe000887fe620, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_ntkrnlmp  
MaxSpeed: 4000 
CurrentSpeed: 4000 
BiosVersion = 2201  
BiosReleaseDate = 11/11/2014 
SystemManufacturer = ASUS  
SystemProductName = All Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Tue Feb 10 17:22:07.819 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021015-4343-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days  19:09:20.452 
Probably caused by : GenuineIntel 
BugCheck 124, {0,  ffffe0000c548028, be000000, 800400} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WHEA_UNCORRECTABLE_ERROR  (124)[/URL] 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000,  Machine Check Exception 
Arg2: ffffe0000c548028, Address of the  WHEA_ERROR_RECORD structure. 
Arg3: 00000000be000000, High order 32-bits of  the MCi_STATUS value. 
Arg4: 0000000000800400, Low order 32-bits of the  MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: System  
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE 
MaxSpeed: 4000  
CurrentSpeed: 4000 
BiosVersion = 2201 
BiosReleaseDate = 11/11/2014  
SystemManufacturer = ASUS 
SystemProductName = All Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Sun Feb 8 01:13:52.887 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020815-4046-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days  12:15:46.519 
Probably caused by : ntkrnlmp 
BugCheck 9F, {3,  ffffe000e9f654e0, fffff8028a832960, ffffe000f0f1a4f0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe000e9f654e0, Physical Device Object of the stack 
Arg3:  fffff8028a832960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe000f0f1a4f0, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_ntkrnlmp  
MaxSpeed: 4000 
CurrentSpeed: 4000 
BiosVersion = 2201  
BiosReleaseDate = 11/11/2014 
SystemManufacturer = ASUS  
SystemProductName = All Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Sat Feb 7 00:36:26.872 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020715-3671-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 5:06:55.504  
Probably caused by : pci.sys 
BugCheck 9F, {3, ffffe00179bca880,  fffff80395a32960, ffffe0017afe92c0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe00179bca880, Physical Device Object of the stack 
Arg3:  fffff80395a32960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe0017afe92c0, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_e1d64x64_IMAGE_pci.sys 
MaxSpeed: 4000 
CurrentSpeed:  4000 
BiosVersion = 2201 
BiosReleaseDate = 11/11/2014  
SystemManufacturer = ASUS 
SystemProductName = All Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Fri Feb 6 00:06:37.813 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020615-4390-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days  10:31:23.445 
Probably caused by : pci.sys 
BugCheck 9F, {3,  ffffe000e21c7060, fffff80217232960, ffffe000e6b2bbc0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe000e21c7060, Physical Device Object of the stack 
Arg3:  fffff80217232960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe000e6b2bbc0, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_e1d64x64_IMAGE_pci.sys 
MaxSpeed: 4000 
CurrentSpeed:  4000 
BiosVersion = 2201 
BiosReleaseDate = 11/11/2014  
SystemManufacturer = ASUS 
SystemProductName = All Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Tue Feb 3 23:32:40.323 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020315-3796-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 4:47:31.956  
Probably caused by : pci.sys 
BugCheck 9F, {3, ffffe001535cb880,  fffff8039a832960, ffffe00157694b10} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe001535cb880, Physical Device Object of the stack 
Arg3:  fffff8039a832960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe00157694b10, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_e1d64x64_IMAGE_pci.sys 
MaxSpeed: 4000 
CurrentSpeed:  4000 
BiosVersion = 2201 
BiosReleaseDate = 11/11/2014  
SystemManufacturer = ASUS 
SystemProductName = All Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Feb 17 18:38:37 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Feb 17 18:38:37 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Feb 17 18:38:37 PM  _88-dbug Copyright 2012 Sysnative Forums 

[URL="http://www.carrona.org/hwdiag.html"]
[/URL]
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
I will post you the rest of the logfile as soon as we get the pc of the customer back.

But the part with the npf.sys driver is very interresting. The NetgearGenie is installed and i suggested yesterday to uninstall the software of the computer cause he doesn't really need it.

May you tell me how you came up with this driver? I didn't see anything in the minidumps about npf.sys. But i'm not really into analysing dumpfiles.

Maybe uninstalling this software already helped us out. I will call my customer today and let you know if this was the problem.
If not i will get the pc back from the customer and send you the rest of the log.

But thanks anyway.
AkaKern
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
I have analysed the dumps using a BSOD Analyzing App thgat indicated that driver was outdated (meaning that installed version dates back from before 8.1 was released).
Keep me posted.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Could you tell me the name of this app ? It would be pretty helpful in my work.
I will tell you if anything changes.
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Ok guys just a quick reply .. it seems that the problem was this Netgear driver.
Since he uninstalled the software he got no bluescreens anymore.

Thanks for your help.
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
As I suspected. It was the only outdated driver on your system.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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