page error in nonpaged area crash

hakurakashi

New Member
Messages
7
Alright so my computer keeps crashing. While i'm browsing the store the web or even playing games on my computer. Its an old laptop. I also have a cooling fan thing that goes under laptops. A cheap 20$ one. Anyways can someone tell me what is going on?
The error message displayed is:

Page error in nonpaged area.
will restart in :x seconds.

Here is part of my dx diag.

Time of this report: 5/10/2012, 15:25:44
Machine name: HAKURAKASHI
Operating System: Windows 8 Consumer Preview 64-bit (6.2, Build 8250) (8250.winmain_win8beta.120217-1520)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: XPS M1330
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A12
Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 4096MB RAM
Available OS Memory: 4086MB RAM
Page File: 1423MB used, 6758MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.8250.0000 64bit Unicode
 

My Computer

System One

  • OS
    Windows 8
    CPU
    Dell XPS m1330
    Graphics Card(s)
    integrated
Yeah, welcome. We will easily fix this up. All I need from you is for you to run the tool in the manner shown in the top thread (and its linked thread) of this subforum, then post the zip here that you make.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
It says I can't. when i press grab all it says

Windows 8 Log Collector
Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you clikc quit. The application will close immediately.

Access to the path 'C:\Windows\Minidump' is denied

-edit-
Forgot to start as administrator XD
 

My Computer

System One

  • OS
    Windows 8
    CPU
    Dell XPS m1330
    Graphics Card(s)
    integrated
Oh yeah. See the lots of crashes that made you try to fix it now, heh heh.

Delete these drivers then reboot:

Code:
0: kd> lmvm OEM02Dev
start             end                 module name
fffff880`047ba000 fffff880`047fb180   OEM02Dev   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\OEM02Dev.sys
    Image name: OEM02Dev.sys
    Timestamp:        Wed Oct 10 22:29:24 2007 (470D8A84)
    CheckSum:         0004EAA5
    ImageSize:        00041180
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Code:
1: kd> lmvm OEM02Vfx
start             end                 module name
fffff880`04842000 fffff880`0484b000   OEM02Vfx   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\OEM02Vfx.sys
    Image name: OEM02Vfx.sys
    Timestamp:        Mon Mar 05 05:55:47 2007 (45EBF733)
    CheckSum:         0000B846
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

--------------

Crash report:


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a008617ff8, 1, fffff802cbd39a1e, 0}


Could not read faulting driver name
TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2fd0c )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a008617ff8, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff802cbd39a1e, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name
TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2

OVERLAPPED_MODULE: Address regions for 'luafv' and 'WinUSB.sys' overlap

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff802cbf4b178
GetUlongFromAddress: unable to read from fffff802cbf4b1f8
 fffff8a008617ff8 Paged pool

FAULTING_IP: 
nt!memcpy+25e
fffff802`cbd39a1e 48894118        mov     qword ptr [rcx+18h],rax

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  TiWorker.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff880169950e0 -- (.trap 0xfffff880169950e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0097000000730072 rbx=0000000000000000 rcx=fffff8a008617fe0
rdx=ffffffffff593000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff802cbd39a1e rsp=fffff88016995278 rbp=fffff880169952e9
 r8=0000000000011000  r9=0000000000000880 r10=006500730055006c
r11=fffff8a008607000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
nt!memcpy+0x25e:
fffff802`cbd39a1e 48894118        mov     qword ptr [rcx+18h],rax ds:fffff8a0`08617ff8=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff802cbdfa79c to fffff802cbdbb140

STACK_TEXT:  
fffff880`16994f38 fffff802`cbdfa79c : 00000000`00000050 fffff8a0`08617ff8 00000000`00000001 fffff880`169950e0 : nt!KeBugCheckEx
fffff880`16994f40 fffff802`cbc4a53e : 00000000`00000001 fffff8a0`08617ff8 fffffa80`04c0f940 fffff8a0`08617ff8 : nt! ?? ::FNODOBFM::`string'+0x2fd0c
fffff880`16994fe0 fffff802`cbdc4cae : 00000000`00000001 00000000`00000800 00000000`00000700 fffff8a0`090d7000 : nt!MmAccessFault+0x54e
fffff880`169950e0 fffff802`cbd39a1e : fffff802`cc0ecada fffff8a0`090d7000 fffff880`169952e9 fffff8a0`03267010 : nt!KiPageFault+0x16e
fffff880`16995278 fffff802`cc0ecada : fffff8a0`090d7000 fffff880`169952e9 fffff8a0`03267010 00000000`00000001 : nt!memcpy+0x25e
fffff880`16995280 fffff802`cc1a7f26 : fffff8a0`000016b8 fffff880`00aa9e00 fffff8a0`002d7000 fffff8a0`00001000 : nt!HvpRecoverData+0x3a2
fffff880`16995350 fffff802`cbfe85f0 : 00000000`00ac0000 fffff8a0`03270000 01cd17e7`09421d96 fffff8a0`03271000 : nt! ?? ::NNGAKEGL::`string'+0x12d16
fffff880`169953c0 fffff802`cbfe8062 : 00000000`00000000 00000000`00000002 fffff880`169954b9 00000000`00000001 : nt!HvInitializeHive+0x22c
fffff880`16995420 fffff802`cc01ade8 : fffff880`169955c8 ffffffff`00000001 fffff880`00000000 00000000`00000002 : nt!CmpInitializeHive+0x422
fffff880`16995500 fffff802`cbff5e7f : 00000000`00000000 00000000`00000000 00000000`00000008 fffff802`cbdbe926 : nt!CmpInitHiveFromFile+0x284
fffff880`16995680 fffff802`cbff4649 : 00000000`00000000 00000000`00000000 fffffa80`0365a000 00000000`00000801 : nt!CmpCmdHiveOpen+0x8b
fffff880`16995880 fffff802`cbff66c3 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff8a0`00000021 : nt!CmLoadKey+0x111
fffff880`169959c0 fffff802`cc0d3394 : fffffa80`04c0f940 00000000`00000002 000000e1`00000000 00000000`00000000 : nt!NtLoadKeyEx+0x7bf
fffff880`16995bf0 fffff802`cbdc6213 : 00000000`00000000 fffffa80`04c0f940 fffff880`16995cc0 000000e1`e794eb00 : nt!NtLoadKey+0x24
fffff880`16995c40 000007fe`8f2241eb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
000000e1`e794ea58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`8f2241eb


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+2fd0c
fffff802`cbdfa79c cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+2fd0c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4f3f2adb

FAILURE_BUCKET_ID:  X64_AV_nt!_??_::FNODOBFM::_string_+2fd0c

BUCKET_ID:  X64_AV_nt!_??_::FNODOBFM::_string_+2fd0c
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Where do I find these drivers? I can't find the system root. But i can find the system 32 folder. Is that the same place?

-edit- Found the files. Restarting now. Hope it works.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    Dell XPS m1330
    Graphics Card(s)
    integrated

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Nope, It is still crashing :/

Doubtful if followed well. But anything is possible. :)

Let's see new crash dumps and we'll fix it up from there. Please run the tool again same as before then post new zip.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
heres the new zip

-edit-
Yeah i've been trying to fix that but the comp keeps crashing. anyways here is the file.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    CPU
    Dell XPS m1330
    Graphics Card(s)
    integrated
No attachment available...
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
No new crash dumps are contained in the new zip. The latest in both is the same 20857. That means that there have been no further bsods.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Here's a new one. Sorry on wait. It took forever and I got frustrated with comp restarting so many times. This has all but the last 2 restarts.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    Dell XPS m1330
    Graphics Card(s)
    integrated
Here's a new one. Sorry on wait. It took forever and I got frustrated with comp restarting so many times. This has all but the last 2 restarts.

No need for any sorry or anything like that.

Yes, there has been a new crash but the problem with it is that the driver list is truncated and I can not say anything further about it for the moment.

Here's what to do for now. This will not fix anything, but all those old crash dumps are unnecessary to have on the machine. So you can use CCleaner from Piriform to clean the machine of all old files and clean the registry too after.

When done, go into your bios settings and set it to Optimized Defaults then save.

I don't suspect that will even fix anything at this point because you do have the same crash over and over again, which is almost always caused by a single driver, but there are exception. Maybe this will fix it.

When and if there is a new crash, please post a new zip and on we will go.

Another thing that will not fix the crashes but very good to do is to visit your laptop makers site and install all the latest drivers for Windows 7 available for it. I notice you are actually missing some that your machine will benefit from having installed, regardless. Use Device Manager to do so, if necessary.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Just my 2¢, but you can sometimes force crashes with Driver Verifier (especially in a situation like this). If it is an offending 3rd party driver, the Driver Verifier enabled memory dumps will often tell you the name of the driver.

Just follow the instructions here: Driver Verifier Settings
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Just my 2¢, but you can sometimes force crashes with Driver Verifier (especially in a situation like this). If it is an offending 3rd party driver, the Driver Verifier enabled memory dumps will often tell you the name of the driver.

Just follow the instructions here: Driver Verifier Settings

Thanks Usasma...but all of his drivers are well and latest besides the ones previously mentioned. I don't ever rely on Driver Verifer, because I know all drivers and if they're stable or not, by visual inspection, their dates and whether they've ever crashed a machine before or not. :)
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Fine then, I'll log out and won't bother you again.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Fine then, I'll log out and won't bother you again.

Ehhh...come on Usasma - you know that's not how it is or I did not intend anything like that at all.

I have a feeling, based on crash type and all drivers seen, that the ones requested to be removed somehow were not in a well manner. I'm usually on point with these gut feeling kind of things, but as I always say to cover myself lol "Anything is possible"

I didn't mean my post as in - "No, do not help" - I meant it in a technical way such as "nothing else is causing a problem."

Besides, you know them damn drivers as much as I do. Who you trying to fool? :)

To Hakurakashi - please recheck that those mentioned drivers are deleted and if not, do so then reboot. And of course, you are welcome to follow Usasma's post in case I was blind to something at all and made a mistake because of it.

They're in C:\Windows\System32\drivers as of the latest readable crash dump.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
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