Solved BSOD - Random. IRQL_NOT_LESS_OR_EQUAL & DRIVER POWER STATE

[pcts]

Hi there

I have a pc that is Windows 8.1 Professional and it is getting regular random blue screens (sad face).
When I look at BluescreenView it shows several IRQL_NOT_LESS_OR_EQUAL and some DRIVER_POWER_STATE_FAILURE

I would be very grateful if you could take a look at the log files attached and let me know what you think might be causing the issue?

Thanks
PCTS

 

[softwaremaniac]

Update drivers in red. What devices do you have connected via USB? Please disconnect them.

[COLOR=red][B]SiLib.sys Wed Feb 7 00:13:54 2007 (45C90BB2)[/B][/COLOR]  
USBXpress Development Kit 
[URL="http://www.carrona.org/drivers/driver.php?id=SiLib.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SiLib.sys[/COLOR][/B][/URL] 

[COLOR=red][B]StkCSF.sys Wed  Dec 12 14:02:48 2007 (475FDBF8)[/B][/COLOR] 

[COLOR=#777777][COLOR=#4b0082]StkCSF.sys[/COLOR] - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed.[/COLOR] 

[COLOR=red][B]StkCPipe.sys Tue Aug 11 12:14:44 2009  (4A814494)[/B][/COLOR] 

[COLOR=#777777][COLOR=#4b0082]StkCPipe.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

[COLOR=red][B]SiUSBXp.sys Tue Nov 3 23:16:08 2009  (4AF0ABA8)[/B][/COLOR] 
Silicone Labs USBXpress Development Kit 
[URL="http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SiUSBXp.sys[/COLOR][/B][/URL] 

[COLOR=red][B]StkCSam.sys Tue  May 4 08:32:52 2010 (4BDFBF94)[/B][/COLOR] 

[COLOR=#777777][COLOR=#4b0082]StkCSam.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

[COLOR=red][B]StkCMini.sys Mon Jun 7 09:33:52  2010 (4C0CA0E0)[/B][/COLOR] 
Syntek USB 2.0 Video Mini Driver [br] EASYCAP  DC60 - STK1160 CHIPSET Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=StkCMini.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]StkCMini.sys[/COLOR][/B][/URL] 

[COLOR=red][B]Otometricsstkflt.sys Fri Oct 22 16:51:20 2010 (4CC1A4E8)[/B][/COLOR]  

[COLOR=#777777][COLOR=#4b0082]Otometricsstkflt.sys[/COLOR] -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.[/COLOR]  

SBFWIM.sys Mon Sep 17 14:55:25 2012 (50571DBD) 
Sunbelt Firewall  Software 
[URL="http://www.carrona.org/drivers/driver.php?id=SBFWIM.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SBFWIM.sys[/COLOR][/B][/URL] 

sbapifs.sys Wed Nov 7 03:07:02 2012  (5099C246) 
Sunbelt ActiveProtection Filter part of VIPRE/CounterSpy from  Sunbelt Software (may be a part of Lavasoft protection also). 
[URL="http://www.carrona.org/drivers/driver.php?id=sbapifs.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]sbapifs.sys[/COLOR][/B][/URL] 

amd_sata.sys Fri Nov 30 10:00:42  2012 (50B875BA) 
AMD SATA Controller AHCI 1.2 Device Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=amd_sata.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]amd_sata.sys[/COLOR][/B][/URL] 

hiber_amd_sata.sys Fri Nov 30  10:00:42 2012 (50B875BA) 

[COLOR=#777777][COLOR=#4b0082]hiber_amd_sata.sys[/COLOR] - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

amd_xata.sys Fri Nov 30 10:00:46 2012  (50B875BE) 
AMD Stor Filter Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=amd_xata.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]amd_xata.sys[/COLOR][/B][/URL] 

sbwtis.sys Thu Dec 6 13:26:10  2012 (50C08EE2) 
Sunbelt Personal Firewall TDI Inspection System 
[URL="http://www.carrona.org/drivers/driver.php?id=sbwtis.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]sbwtis.sys[/COLOR][/B][/URL] 

SbFw.sys Wed Dec 26 18:14:48 2012  (50DB3088) 
Sunbelt Personal Firewall driver/Sunbelt Software 
[URL="http://www.carrona.org/drivers/driver.php?id=SbFw.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SbFw.sys[/COLOR][/B][/URL] 

ftser2k.sys Tue Jan 22 15:25:40 2013  (50FEA164) 
FTDI USB to Serial adaptor 
[URL="http://www.carrona.org/drivers/driver.php?id=ftser2k.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ftser2k.sys[/COLOR][/B][/URL] 

ftdibus.sys Tue Jan 22 15:25:49  2013 (50FEA16D) 
FTDI USB to Serial adaptor 
[URL="http://www.carrona.org/drivers/driver.php?id=ftdibus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ftdibus.sys[/COLOR][/B][/URL] 

L1C63x64.sys Mon Apr 1 05:15:17  2013 (5158FBC5) 
Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller  (NDIS 6.30) 
[URL="http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]L1C63x64.sys[/COLOR][/B][/URL] 

gfiark.sys Thu May 23 14:39:22  2013 (519E0DFA) 

[COLOR=#777777][COLOR=#4b0082]gfiark.sys[/COLOR] - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed.[/COLOR] 

stwrt64.sys Fri Aug 16 12:26:26 2013 (520DFE52)  
SigmaTel High Definition Audio Codec 
[URL="http://www.carrona.org/drivers/driver.php?id=stwrt64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]stwrt64.sys[/COLOR][/B][/URL] 

usbser.sys Thu Aug 22 13:40:00  2013 (5215F890) 

[COLOR=#777777][COLOR=#4b0082]usbser.sys[/COLOR] - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed.[/COLOR] 

gfiutil.sys Wed Sep 4 20:57:40 2013 (522782A4)  
ThreatTrack (VIPRE) Antivirus 
[URL="http://www.carrona.org/drivers/driver.php?id=gfiutil.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]gfiutil.sys[/COLOR][/B][/URL] 

atikmpag.sys Wed Sep 11 03:24:43  2013 (522FC65B) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=atikmpag.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atikmpag.sys[/COLOR][/B][/URL] 

atikmdag.sys Wed Sep 11 04:45:14  2013 (522FD93A) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=atikmdag.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atikmdag.sys[/COLOR][/B][/URL] 



Debug session time: Mon  Feb 9 18:12:20.720 2015 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\021015-7421-01.dmp] 
Built by:  9600.17085.amd64fre.winblue_gdr.140330-1035 
System Uptime: 0 days  1:44:46.834 
Probably caused by : pci.sys 
BugCheck 9F, {3,  ffffe000bd4ce5b0, fffff80229d688b0, ffffe000c19a09c0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe000bd4ce5b0, Physical Device Object of the stack 
Arg3:  fffff80229d688b0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe000c19a09c0, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_L1C63x64_IMAGE_pci.sys 
BiosVersion = 8.18  
BiosReleaseDate = 09/04/2013 
SystemManufacturer = Hewlett-Packard  
SystemProductName = HP Pro 3515 Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Sun Feb 8 18:56:18.809 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020915-7781-01.dmp] 
Built by:  9600.17085.amd64fre.winblue_gdr.140330-1035 
System Uptime: 3 days  6:32:13.103 
Probably caused by : pci.sys 
BugCheck 9F, {3,  ffffe000b36c0060, fffff801b33688b0, ffffe000b588cd80} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
Arg2:  ffffe000b36c0060, Physical Device Object of the stack 
Arg3:  fffff801b33688b0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
Arg4: ffffe000b588cd80, The blocked  IRP 
BUGCHECK_STR: 0x9F 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_L1C63x64_IMAGE_pci.sys 
BiosVersion = 8.18  
BiosReleaseDate = 09/04/2013 
SystemManufacturer = Hewlett-Packard  
SystemProductName = HP Pro 3515 Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Thu Feb 5 12:19:25.566 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020515-7453-01.dmp] 
Built by:  9600.17085.amd64fre.winblue_gdr.140330-1035 
System Uptime: 2 days  20:19:37.949 
Probably caused by : USBPORT.SYS (  USBPORT!USBPORT_Core_iCompleteDoneTransfer+4dd ) 
BugCheck A,  {ffffe00054a8bff0, 2, 1, fffff8007d836f50} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]IRQL_NOT_LESS_OR_EQUAL  (a)[/URL] 
Bugcheck code 0000000A 
Arguments: 
Arg1: ffffe00054a8bff0,  memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000001,  bitfield : 
bit 0 : value 0 = read operation, 1 = write operation 
bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
Arg4: fffff8007d836f50, address which  referenced memory 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  AV_USBPORT!USBPORT_Core_iCompleteDoneTransfer 
BiosVersion = 8.18  
BiosReleaseDate = 09/04/2013 
SystemManufacturer = Hewlett-Packard  
SystemProductName = HP Pro 3515 Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Mon Jan 26 15:18:28.712 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012615-8421-01.dmp] 
Built by:  9600.17085.amd64fre.winblue_gdr.140330-1035 
System Uptime: 3 days  3:07:10.125 
Probably caused by : USBPORT.SYS (  USBPORT!USBPORT_Core_iCompleteDoneTransfer+4dd ) 
BugCheck A,  {ffffe00203711ff0, 2, 1, fffff802e042df50} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]IRQL_NOT_LESS_OR_EQUAL  (a)[/URL] 
Bugcheck code 0000000A 
Arguments: 
Arg1: ffffe00203711ff0,  memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000001,  bitfield : 
bit 0 : value 0 = read operation, 1 = write operation 
bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
Arg4: fffff802e042df50, address which  referenced memory 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: OTO4OMS4.exe 
FAILURE_BUCKET_ID:  AV_USBPORT!USBPORT_Core_iCompleteDoneTransfer 
BiosVersion = 8.18  
BiosReleaseDate = 09/04/2013 
SystemManufacturer = Hewlett-Packard  
SystemProductName = HP Pro 3515 Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Fri Jan 23 12:11:17.745 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012315-7390-01.dmp] 
Built by:  9600.17085.amd64fre.winblue_gdr.140330-1035 
System Uptime: 0 days  20:28:22.786 
Probably caused by : USBPORT.SYS (  USBPORT!USBPORT_Core_iCompleteDoneTransfer+4dd ) 
BugCheck A,  {ffffe00184524ff0, 2, 1, fffff800fdc1ef50} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]IRQL_NOT_LESS_OR_EQUAL  (a)[/URL] 
Bugcheck code 0000000A 
Arguments: 
Arg1: ffffe00184524ff0,  memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000001,  bitfield : 
bit 0 : value 0 = read operation, 1 = write operation 
bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
Arg4: fffff800fdc1ef50, address which  referenced memory 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  AV_USBPORT!USBPORT_Core_iCompleteDoneTransfer 
BiosVersion = 8.18  
BiosReleaseDate = 09/04/2013 
SystemManufacturer = Hewlett-Packard  
SystemProductName = HP Pro 3515 Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Thu Jan 22 15:42:04.180 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012215-7625-01.dmp] 
Built by:  9600.17085.amd64fre.winblue_gdr.140330-1035 
System Uptime: 6 days  2:42:31.794 
Probably caused by : USBPORT.SYS (  USBPORT!USBPORT_Core_iCompleteDoneTransfer+4dd ) 
BugCheck A,  {ffffe000a3af0ff0, 2, 1, fffff803bde20f50} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]IRQL_NOT_LESS_OR_EQUAL  (a)[/URL] 
Bugcheck code 0000000A 
Arguments: 
Arg1: ffffe000a3af0ff0,  memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000001,  bitfield : 
bit 0 : value 0 = read operation, 1 = write operation 
bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
Arg4: fffff803bde20f50, address which  referenced memory 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  AV_USBPORT!USBPORT_Core_iCompleteDoneTransfer 
BiosVersion = 8.18  
BiosReleaseDate = 09/04/2013 
SystemManufacturer = Hewlett-Packard  
SystemProductName = HP Pro 3515 Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Fri Jan 16 12:59:08.537 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\011615-11406-01.dmp] 
Built by:  9600.17085.amd64fre.winblue_gdr.140330-1035 
System Uptime: 4 days  2:57:03.655 
Probably caused by : USBPORT.SYS (  USBPORT!USBPORT_Core_iCompleteDoneTransfer+4dd ) 
BugCheck A,  {ffffe0005ce9fff0, 2, 1, fffff80129dbff50} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]IRQL_NOT_LESS_OR_EQUAL  (a)[/URL] 
Bugcheck code 0000000A 
Arguments: 
Arg1: ffffe0005ce9fff0,  memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000001,  bitfield : 
bit 0 : value 0 = read operation, 1 = write operation 
bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
Arg4: fffff80129dbff50, address which  referenced memory 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  AV_USBPORT!USBPORT_Core_iCompleteDoneTransfer 
BiosVersion = 8.18  
BiosReleaseDate = 09/04/2013 
SystemManufacturer = Hewlett-Packard  
SystemProductName = HP Pro 3515 Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Mon Jan 12 10:01:31.971 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\011215-8093-01.dmp] 
Built by:  9600.17085.amd64fre.winblue_gdr.140330-1035 
System Uptime: 3 days  17:58:17.500 
Probably caused by : USBPORT.SYS (  USBPORT!USBPORT_Core_iCompleteDoneTransfer+4dd ) 
BugCheck A,  {ffffe00140702ff0, 2, 1, fffff801a9c2bf50} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]IRQL_NOT_LESS_OR_EQUAL  (a)[/URL] 
Bugcheck code 0000000A 
Arguments: 
Arg1: ffffe00140702ff0,  memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000001,  bitfield : 
bit 0 : value 0 = read operation, 1 = write operation 
bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
Arg4: fffff801a9c2bf50, address which  referenced memory 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: svchost.exe 
FAILURE_BUCKET_ID:  AV_USBPORT!USBPORT_Core_iCompleteDoneTransfer 
BiosVersion = 8.18  
BiosReleaseDate = 09/04/2013 
SystemManufacturer = Hewlett-Packard  
SystemProductName = HP Pro 3515 Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Thu Jan 8 16:03:07.960 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\010815-7703-01.dmp] 
Built by:  9600.17085.amd64fre.winblue_gdr.140330-1035 
System Uptime: 2 days  23:46:23.475 
Probably caused by : USBPORT.SYS (  USBPORT!USBPORT_Core_iCompleteDoneTransfer+4dd ) 
BugCheck A,  {ffffe000669aeff0, 2, 1, fffff8030bc36f50} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]IRQL_NOT_LESS_OR_EQUAL  (a)[/URL] 
Bugcheck code 0000000A 
Arguments: 
Arg1: ffffe000669aeff0,  memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000001,  bitfield : 
bit 0 : value 0 = read operation, 1 = write operation 
bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
Arg4: fffff8030bc36f50, address which  referenced memory 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: Noah4.exe 
FAILURE_BUCKET_ID:  AV_USBPORT!USBPORT_Core_iCompleteDoneTransfer 
BiosVersion = 8.18  
BiosReleaseDate = 09/04/2013 
SystemManufacturer = Hewlett-Packard  
SystemProductName = HP Pro 3515 Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Mon Jan 5 16:16:01.176 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\010515-8796-01.dmp] 
Built by:  9600.17085.amd64fre.winblue_gdr.140330-1035 
System Uptime: 14 days  1:06:40.444 
Probably caused by : USBPORT.SYS (  USBPORT!USBPORT_Core_iCompleteDoneTransfer+4dd ) 
BugCheck A,  {ffffe00029c89ff0, 2, 1, fffff80359629f50} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]IRQL_NOT_LESS_OR_EQUAL  (a)[/URL] 
Bugcheck code 0000000A 
Arguments: 
Arg1: ffffe00029c89ff0,  memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000001,  bitfield : 
bit 0 : value 0 = read operation, 1 = write operation 
bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
Arg4: fffff80359629f50, address which  referenced memory 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  AV_USBPORT!USBPORT_Core_iCompleteDoneTransfer 
BiosVersion = 8.18  
BiosReleaseDate = 09/04/2013 
SystemManufacturer = Hewlett-Packard  
SystemProductName = HP Pro 3515 Series  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Feb 10 13:33:19 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Feb 10 13:33:19 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Feb 10 13:33:19 PM  _88-dbug Copyright 2012 Sysnative Forums

 

[pcts]

Hi Software Maniac

Thanks for the information and for reviewing the blue screen dmp files. Those drivers that you have pointed out I think are drivers related to USB devices which are plugged into the USB ports at the back of the machine. This is a pc to which hearing aid equipment is connected. There is a ear camera (Otocam) and an Audrical device from the Otometrics company. There is also USB speakers attached to the computer along with a USB keyboard and mouse.

I did some more testing today and I swapped this PC for a spare PC and connected the same equipment. I installed HiPro2 drivers which are required for the hearing aid equipment to connect to the machine and during the configuration of the software the spare pc bluescreened which is leading me to believe the issue is with either the USB device itself or else the drivers used for this device. I will try and see if I can source updates for the drivers you have stated and will keep you posted.

 

[softwaremaniac]

Disconnect them one by one until you find the culprit.

 

[kstenbch]

I had this problem last March with new HP laptop. . .

I found out it was the graphics or video display driver. I went into Services and set the associated services to restart the services instead of BSOD and restart the system, while I researched the problem because HP couldn't help or track it down. They wanted me to send it in, and i teach online. I couldn't operate without a computer for three weeks. I rolled back the driver, because the most current on caused the problem, i then installed Blue Screen View and Who Crashed, and reset everything to reproduce the issue. Don't forget to back up your data. I use Aomei Backupper Free. I reproduced it a few times, or tried to, and sometimes the driver or device at issue was the same thing. A few times it was something different. Intel's Rapid Storage Technology Service was the most frequent problem. It is set in services to restart your computer. Right Click on Properties at this service at tell it to restart the service instead of the computer. When you get a BSOD, check Who Crashed. It should tell you what service or services were associated with the crash. Update those service and the drivers with them. It may work. You may have to roll back a driver to a previous version. You may have to tell the service to restart the service, at least until they come out with a fix or patch. Search for one. If there isn't one,; notify Intel or whoever makes/runs the service or driver of the problem. Ask for a fix. If the problem is something you connect via USB, make sure those drivers are up to date (USB drivers). You can set those drivers to restart on failure. I read that the IRQL problem is caused by conflicts with and between drivers. It does not have to restart your system. Make sure damage is not being done to your system by thoroughly researching the problem before simply telling the service to restart. notify the maker/programmer of the service/driver. Ask your PC manufacture for help. Telling the driver/service to restart or rolling it back is only a temporary fix until a permanent solution is available. This one has been floating around for over a year, so you should find plenty. Ask questions, if you don't understand. I hope this helps.

 

[softwaremaniac]

If it was display driver, USB wouldn't be blamed for the crash.

 

[pcts]

This turned out to be a faulty USB device. This got resolved once the USB unit was replaced.