Windows 8 and 8.1 Forums

BSOD at Random Times Not Sure What is Causing it

  1. #11


    Thank you kindly for the reply back on this request, much appreciate it.

    I have some follow up questions that I need your guidance with please.

    (1) You had said disable all start up items? Am I to do this before I attempt to update the drivers in red?

    (2) How or where do I go to disable all these start up items please?

    (3) Even though there is a long list of drivers here, some in blue as well, I do not need to update them as well do I?

    (4) Install HD Tune -- Where do I get this at please?

    (5) and take a screenshot of Health Tab and of the completed Error Scan, not quick but complete one?? Do I then just upload those screen shots here when they are finished please with the scan?

    Can you kindly answer these above questions for me, as I don't want to break things along the way of fixing them.

    Thank you kindly and I will be awaiting your reply back to further assist me with this.

    Best Regards,


      My System SpecsSystem Spec

  2. #12

    Posts : 2,480
    Windows 10 Pro x64

    It doesn't matter, really. Startup Items - Manage in Windows 8
    No, you should only update those in red.
    Yes. Just upload the pictures when done.
    No problem, it's always better to ask. If there's anything else, just let me know
      My System SpecsSystem Spec

  3. #13

    Click image for larger versionClick image for larger version

    Okay above are the results from the HD tune software.

    However, I am still struggling with locating the drivers in red that you highlighted for me to update. I clicked on each URL, and it would take me to that drivers page, but then there was a link below that to take me to the actual site I am assuming to update the driver at.

    But, when I got to the page itself there are a long list of items on those pages, and thus I am uncertain which one belongs to me and my system here???

    Example: the CLvirtual driver: Customer Support - Updates | CyberLink

    Then for the Arcsoft one same thing. I sure could use your guidance on how to locate these drivers on my machine, so I would better know what actual driver I need here for each???

    I tried also to look in my device manager for these drivers to update them in that fashion, but I can not locate the ones you high lighted in red there either? Is there another location that I should be looking at on my machine here please?

    Thanks and will be watching for your reply back to further assist me with getting this sorted.

    Best Regards,
      My System SpecsSystem Spec

  4. #14

    Posts : 2,480
    Windows 10 Pro x64

    Uninstall CyberLink Virtual drive and Arcsoft the same goes for everything else you can't find. However, I'd recommend you create a system restore point, just in case.
      My System SpecsSystem Spec

Page 2 of 2 FirstFirst 12
BSOD at Random Times Not Sure What is Causing it

Similar Threads
Thread Forum
Random BSOD at random times
Hello, Im new here so bare with me :think: I built my custom pc a year ago now. Since day one iv been experiencing BSOD. At first it happened during or just after the first boot up of that day and was always Memory Management error. Soon after, i upgraded my ram from 4gb to 8 gb. After doing this...
BSOD Crashes and Debugging
BSOD Random times.
I've had numerous BSOD crashes recently. The past two have occurred around 5 hours of pc uptime. At the time i was skyping and watching a youtube video, for both of these times. Help would be appreciated. 56549 Specs: Windows 8.1 64bit Intel 4790k Geforce 660ti 16GB Ram.
BSOD Crashes and Debugging
BSOD Random Times
For the past two days, I have been getting the BSOD randomly. The only error code I get is Kernal_Data_Inpage_Error. Thank you for your help! 56576
BSOD Crashes and Debugging
BSOD at Random Times for Random Reasons
DCP Watchdog, Memory Management, Kernel Security Failure and several others at random times - especially during large file transfers between drives. I did a memory test and it stated there was an issue but I removed the culprit and the random BSOD continues. Thanks for your help
BSOD Crashes and Debugging
BSOD random times
Hi, I have getting bsod randomly times while using computer, no matter what i do. On win7 i haven't any bsod, since i install win8 problems become. SF_Diagnostic_Tool file in attachment. I hope that someone can help. Sorry for my bad english. 41936
BSOD Crashes and Debugging
BSOD at random times
I don't know what cause the problem but I would like someone to assist on my problem. Thanks. :)
BSOD Crashes and Debugging
random memory errors causing bsod
my new machine is bsod at least twice a day, often with the error memory management attached are the zipped files from the diagnostic toll
BSOD Crashes and Debugging

Eight Forums Android App Eight Forums IOS App Follow us on Facebook