Windows 8 random freezes?

Alaaaan

Member
Member
Messages
17
Hello, I previously had problems with BSOD which were resolved by the user GMan :D.

However I am still encountering random freezes which can only be resolved by manually holding the power on/off button. I am not recieving any BSOD but I still have attached the files gathered by the BSOD tool.

I am experiencing problems with like this thread: http://www.eightforums.com/crashes-debugging/6111-random-freezes.html

The .dmp files can be ignored because they were associated with my BSOD problems (or maybe they will be useful, I'm not sure).

Thanks for any help in advance.
 

My Computer

System One

  • OS
    Windows 8 CP
Would uninstall all HP software such as file sanitizer, protecttools security manager, drive encryption, hp remote solution, hp odometer.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Thanks for the help, I thought it had fixed it but it has come back :(.

The freeze only seems to happen when I'm on Google Chrome and when I try ctrl+alt+del to try and end some processes, the mouse just freezes and a little "beep" noise sounds and then everything is completely frozen.
 

My Computer

System One

  • OS
    Windows 8 CP

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
None of them seemed to fix my problem :confused:. When Google Chrome crashes, everything else crashes too. I can't click of any of the other programs. When I open a new tab I can't actually see the new tab but I know a new one has been opened. I can type in the new tab but when I press enter nothing happens...
 

My Computer

System One

  • OS
    Windows 8 CP
You're welcome to post new zip.

Clear LSOs: AdobeClearFlash

Clean the junk files on the machine with Ccleaner.

Not a cop-out - we'll make Chrome work well if really wanted - but I highly recommend uninstalling it for a million reasons and using Firefox instead.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Ok I will try the solutions you posted when I get home :D thank you.

Just out of interest, why would you recommend firefox over chrome?
 

My Computer

System One

  • OS
    Windows 8 CP
I found a new file which was being produced with my errors... can it be used in some way? Thanks.

(I couldn't upload it to the site :confused:)

(DROPBOX LINK: http://dl.dropbox.com/u/11310453/WERD17.tmp.hdmp)

Good job.

This:
Code:
0:000> lmvm bdmpega64
start             end                 module name
000007fe`5a4c0000 000007fe`5a4d5000   bdmpega64 T (no symbols)           
    Loaded symbol image file: bdmpega64.acm
    Image path: C:\Windows\System32\bdmpega64.acm
    Image name: bdmpega64.acm
    Timestamp:        Mon Sep 19 03:07:36 2011 (4E76EA38)
    CheckSum:         0001E5E6
    ImageSize:        00015000
    File version:     0.0.0.0
    Product version:  0.0.0.0
    File flags:       0 (Mask 0)
    File OS:          0 Unknown Base
    File type:        0.0 Unknown
    File date:        00000000.00000000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

If you know which codec pack or other software installed it, uninstall to get rid of it. Maybe you have Bandicam installed with it? If you don't, then delete the file then reboot, instead.

Full crash log of the heap corruption:

Code:
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************



FAULTING_IP: 
ntdll!RtlFreeHeap+52
000007fe`7ec351d2 807f0f05        cmp     byte ptr [rdi+0Fh],5

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 000007fe7ec351d2 (ntdll!RtlFreeHeap+0x0000000000000052)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000000988a0c0f
Attempt to read from address 00000000988a0c0f

PROCESS_NAME:  dxdiag.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000000988a0c0f

READ_ADDRESS:  00000000988a0c0f 

FOLLOWUP_IP: 
ntdll!RtlFreeHeap+52
000007fe`7ec351d2 807f0f05        cmp     byte ptr [rdi+0Fh],5

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

APP:  dxdiag.exe

ADDITIONAL_DEBUG_TEXT:  Enable Pageheap/AutoVerifer ; Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]

LAST_CONTROL_TRANSFER:  from 000007fe5a4c29c4 to 000007fe7ec351d2

FAULTING_THREAD:  0000000000001874

DEFAULT_BUCKET_ID:  HEAP_CORRUPTION

PRIMARY_PROBLEM_CLASS:  HEAP_CORRUPTION

BUGCHECK_STR:  APPLICATION_FAULT_HEAP_CORRUPTION_HEAP_CORRUPTION_INVALID_POINTER_READ

STACK_TEXT:  
00000000`00000000 00000000`00000000 heap_corruption!heap_corruption+0x0


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  heap_corruption!heap_corruption

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: heap_corruption

IMAGE_NAME:  heap_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  ** Pseudo Context ** ; kb

FAILURE_BUCKET_ID:  HEAP_CORRUPTION_c0000005_heap_corruption!heap_corruption

BUCKET_ID:  X64_APPLICATION_FAULT_HEAP_CORRUPTION_HEAP_CORRUPTION_INVALID_POINTER_READ_heap_corruption!heap_corruption

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/dxdiag_exe/6_2_8250_0/4f3f1d99/ntdll_dll/6_2_8250_0/4f3f2bec/c0000005/000051d2.htm?Retriage=1

Followup: MachineOwner
---------
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Great, it seems like this problem will be solved, but just one small problem. What you said has just gone over the top of my head? I didn't understand a thing :eek:. A codec pack? Huh? Could you explain in really simple terms what to do? Sorry for being a bother haha thanks!
 

My Computer

System One

  • OS
    Windows 8 CP
Do you have Bandicam installed?
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
I did, I installed it about a week ago but I uninstalled it about 3 days ago because I preferred Fraps.
 

My Computer

System One

  • OS
    Windows 8 CP
I did, I installed it about a week ago but I uninstalled it about 3 days ago because I preferred Fraps.

Delete

C:\Windows\System32\bdmpega64.acm

then reboot.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
I have new problems... Go Windows 8 (/sarcasm)

Anywho here is the new data gathered from my crashes.. can anyone help? Thanks!
 

My Computer

System One

  • OS
    Windows 8 CP
windows 8 rp always freeze

Hello!

I installed the w8rp version.
But its always freeze when i listen music, or see the youtube or i see online films.
Please help what is my problem.
 

My Computer

System One

  • OS
    w8rp
    System Manufacturer/Model
    asus x5die-sx136d
    CPU
    intel dual core
    Motherboard
    asus k50ie
    Memory
    4gb
    Graphics Card(s)
    nvidia cuda 310m
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