BSOD WHEA_UNCORRECTABLE_ERROR when rendering certain video

hermit

New Member
Messages
13
Hello BSOD Gurus!

Recently (past 3-4 weeks I would say) I have been getting random BSOD with WHEA_UNCORRECTABLE_ERROR when rendering certain videos in Adobe Premiere (both in CS and CC if that matters). I have monitored the CPU usage and Temperature during these renders, and it seems like the files that give me the BSOD tend to have a higher than normal CPU usage (anywhere from 80-100%!), but the temperature isn't *too* bad (Speccy says it's around 55 degrees at its peak)

I've attached the necessary information...if you can help me sort this out I will buy you a virtual beer! I render videos as part of my work, so this is really putting a nasty monkey wrench in things.

Thank you again 1000x in advance!!!
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
Update drivers in red. Arcsoft seems to have caused one of the BSODs. But most of them were caused by a HW error. Test your CPU with Prime95 Blend test.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffffe001896f7028, be200000, b110a}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

4: kd> !errrec ffffe001896f7028
===============================================================================
Common Platform Error Record @ ffffe001896f7028
-------------------------------------------------------------------------------
Record Id     : 01d03e51c5ddb91f
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 2/1/2015 19:15:40 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe001896f70a8
Section       @ ffffe001896f7180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000306e4
Processor ID  : 0x0000000000000004

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe001896f70f0
Section       @ ffffe001896f7240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000004
CPU Id        : e4 06 03 00 00 08 20 04 - bf e3 be 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ ffffe001896f7240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe001896f7138
Section       @ ffffe001896f72c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL2_ERR_ERR (Proc 4 Bank 20)
  Status      : 0xbe200000000b110a
  Address     : 0x0000000268e64640
  Misc.       : 0xdcfe285088800086

Code:
[COLOR=red][B]ArcSoftKsUFilter.sys Thu Apr 3 12:09:14 2008  (47F4ACCA)[/B][/COLOR] 
ArcSoft Magic-i Visual Effect 
[URL="http://www.carrona.org/drivers/driver.php?id=ArcSoftKsUFilter.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ArcSoftKsUFilter.sys[/COLOR][/B][/URL] 

[COLOR=red][B]MBfilt64.sys Fri Jul 31 05:40:32 2009 (4A7267B0)[/B][/COLOR]  
Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver) -  Was found in the latest Win8 version available from Realtek on 07Sep2013 
[URL="http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]MBfilt64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]ElgatoGC658.sys Wed Nov 9 08:39:12 2011 (4EBA2E20)[/B][/COLOR]  

[COLOR=#777777][COLOR=#4b0082]ElgatoGC658.sys[/COLOR] - this  driver hasn't been added to the DRT as of this run. Please search Google/Bing  for the driver if additional information is needed.[/COLOR] 

RsProxy.sys  Mon Feb 6 02:48:07 2012 (4F2F3157) 

[COLOR=#777777][COLOR=#4b0082]RsProxy.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

e1i63x64.sys Wed Mar 20 08:37:29 2013 (51496739)  
Intel(R) Gigabit Adapter 
[URL="http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]e1i63x64.sys[/COLOR][/B][/URL] 

iaStorA.sys Fri Aug 2 03:39:52  2013 (51FB0DE8) 
Intel RST (Rapid Storage Technology) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaStorA.sys[/COLOR][/B][/URL] 

dump_iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_iaStorA.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Aug 22  10:46:35 2013 (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_storahci.sys[/COLOR][/B][/URL] 

TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
Intel Management Engine Interface driver 
[URL="http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]TeeDriverx64.sys[/COLOR][/B][/URL] 

xusb22.sys Tue Mar 18  09:18:41 2014 (53280161) 
Xbox 360 Wireless Receiver driver 
[URL="http://www.carrona.org/drivers/driver.php?id=xusb22.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]xusb22.sys[/COLOR][/B][/URL] 

e1c64x64.sys Fri May 2 21:35:23  2014 (5363F37B) 
Intel(R) Gigabit Adapter NDIS 6.x driver 
[URL="http://www.carrona.org/drivers/driver.php?id=e1c64x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]e1c64x64.sys[/COLOR][/B][/URL] 

RTKVHD64.sys Tue Jul 15 12:53:15  2014 (53C5081B) 
Realtek High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

nvhda64v.sys Thu Oct 9 19:02:27  2014 (5436BFA3) 
nVidia HDMI Audio Device (nForce chipset driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvhda64v.sys[/COLOR][/B][/URL] 

cpuz138_x64.sys Thu Oct 23  17:03:05 2014 (544918A9) 

[COLOR=#777777][COLOR=#4b0082]cpuz138_x64.sys[/COLOR] - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

nvvad64v.sys Thu Nov 20 16:33:54 2014  (546E09E2) 
NVIDIA Virtual Audio Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvvad64v.sys[/COLOR][/B][/URL] 

nvlddmkm.sys Fri Jan 9 23:22:06  2015 (54B0548E) 
nVidia Video drivers 
[URL="http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvlddmkm.sys[/COLOR][/B][/URL] 

nvvadarm.sys Fri Jan 9 23:40:31  2015 (54B058DF) 

[COLOR=#777777][COLOR=#4b0082]nvvadarm.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

[COLOR=red][B]NvStreamKms.sys Mon Jan 12 18:56:42  2015 (54B40ADA)[/B][/COLOR] 
nVidia Streaming Kernel service - may cause [COLOR=red]BSOD[/COLOR] in Win8.1 systems (found in May 2014). Date/TimeStamp: Tue  Apr 29 20:59:44 2014 (53604B00) [B]MAY NOT BE A PROBLEM, this is a tenative  posting - Appears that April 29 driver is a problem, July 2014 drivers seem  OK[/B] 
[URL="http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]NvStreamKms.sys[/COLOR][/B][/URL] 



Debug session time:  Sun Feb 1 20:15:40.830 2015 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\020115-17921-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 0:12:08.587  
Probably caused by : GenuineIntel 
BugCheck 124, {0, ffffe001896f7028,  be200000, b110a} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WHEA_UNCORRECTABLE_ERROR  (124)[/URL] 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000,  Machine Check Exception 
Arg2: ffffe001896f7028, Address of the  WHEA_ERROR_RECORD structure. 
Arg3: 00000000be200000, High order 32-bits of  the MCi_STATUS value. 
Arg4: 00000000000b110a, Low order 32-bits of the  MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: Adobe  Media En 
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE 
MaxSpeed:  3400 
CurrentSpeed: 3400 
BiosVersion = V17.9 
BiosReleaseDate =  12/08/2014 
SystemManufacturer = MSI 
SystemProductName = MS-7760  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Sun Feb 1 19:16:02.966 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020115-16828-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 0:13:32.719  
Probably caused by : GenuineIntel 
BugCheck 124, {0, ffffe001782dd028,  be200000, b110a} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WHEA_UNCORRECTABLE_ERROR  (124)[/URL] 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000,  Machine Check Exception 
Arg2: ffffe001782dd028, Address of the  WHEA_ERROR_RECORD structure. 
Arg3: 00000000be200000, High order 32-bits of  the MCi_STATUS value. 
Arg4: 00000000000b110a, Low order 32-bits of the  MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: Adobe  Media En 
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE 
MaxSpeed:  3400 
CurrentSpeed: 3400 
BiosVersion = V17.9 
BiosReleaseDate =  12/08/2014 
SystemManufacturer = MSI 
SystemProductName = MS-7760  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Sun Feb 1 19:01:39.900 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020115-15390-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 0:03:18.652  
Probably caused by : GenuineIntel 
BugCheck 124, {0, ffffe0012bb17028,  be200000, b110a} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WHEA_UNCORRECTABLE_ERROR  (124)[/URL] 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000,  Machine Check Exception 
Arg2: ffffe0012bb17028, Address of the  WHEA_ERROR_RECORD structure. 
Arg3: 00000000be200000, High order 32-bits of  the MCi_STATUS value. 
Arg4: 00000000000b110a, Low order 32-bits of the  MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: Adobe  Media En 
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE 
MaxSpeed:  3400 
CurrentSpeed: 3400 
BiosVersion = V17.9 
BiosReleaseDate =  12/08/2014 
SystemManufacturer = MSI 
SystemProductName = MS-7760  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Sun Feb 1 18:57:24.869 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020115-16843-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 1:05:37.622  
Probably caused by : GenuineIntel 
BugCheck 124, {0, ffffe001527aa028,  be200000, b110a} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WHEA_UNCORRECTABLE_ERROR  (124)[/URL] 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000,  Machine Check Exception 
Arg2: ffffe001527aa028, Address of the  WHEA_ERROR_RECORD structure. 
Arg3: 00000000be200000, High order 32-bits of  the MCi_STATUS value. 
Arg4: 00000000000b110a, Low order 32-bits of the  MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: Adobe  Media En 
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE 
MaxSpeed:  3400 
CurrentSpeed: 3400 
BiosVersion = V17.9 
BiosReleaseDate =  12/08/2014 
SystemManufacturer = MSI 
SystemProductName = MS-7760  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Sun Feb 1 17:50:30.898 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020115-22031-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 2 days 5:11:11.652  
*** WARNING: Unable to verify timestamp for ArcSoftKsUFilter.sys 
***  ERROR: Module load completed but symbols could not be loaded for  ArcSoftKsUFilter.sys 
Probably caused by : ArcSoftKsUFilter.sys (  ArcSoftKsUFilter+1e09 ) 
BugCheck 4E, {7, 7aa976, 1, 0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]PFN_LIST_CORRUPT (4e)[/URL]  
Bugcheck code 0000004E 
Arguments: 
Arg1: 0000000000000007, A driver  has unlocked a page more times than it locked it 
Arg2: 00000000007aa976,  page frame number 
Arg3: 0000000000000001, current share count 
Arg4:  0000000000000000, 0 
BUGCHECK_STR: 0x4E_7 
PROCESS_NAME: OBS.exe  
FAILURE_BUCKET_ID: 0x4E_7_ArcSoftKsUFilter+1e09 
MaxSpeed: 3400  
CurrentSpeed: 3400 
BiosVersion = V17.9 
BiosReleaseDate = 12/08/2014  
SystemManufacturer = MSI 
SystemProductName = MS-7760  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Fri Jan 30 12:38:24.890 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\013015-20328-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days  19:12:26.644 
Probably caused by : GenuineIntel 
BugCheck 124, {0,  ffffe00043cf1028, be200000, b110a} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WHEA_UNCORRECTABLE_ERROR  (124)[/URL] 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000,  Machine Check Exception 
Arg2: ffffe00043cf1028, Address of the  WHEA_ERROR_RECORD structure. 
Arg3: 00000000be200000, High order 32-bits of  the MCi_STATUS value. 
Arg4: 00000000000b110a, Low order 32-bits of the  MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: Adobe  Media En 
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE 
MaxSpeed:  3400 
CurrentSpeed: 3400 
BiosVersion = V17.9 
BiosReleaseDate =  12/08/2014 
SystemManufacturer = MSI 
SystemProductName = MS-7760  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Wed Jan 28 20:42:44.581 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012815-14078-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 1:00:35.338  
Probably caused by : GenuineIntel 
BugCheck 124, {0, ffffe000e4d13028,  be200000, b110a} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WHEA_UNCORRECTABLE_ERROR  (124)[/URL] 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000,  Machine Check Exception 
Arg2: ffffe000e4d13028, Address of the  WHEA_ERROR_RECORD structure. 
Arg3: 00000000be200000, High order 32-bits of  the MCi_STATUS value. 
Arg4: 00000000000b110a, Low order 32-bits of the  MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: vlc.exe  
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE 
MaxSpeed: 3400  
CurrentSpeed: 3400 
BiosVersion = V17.9 
BiosReleaseDate = 12/08/2014  
SystemManufacturer = MSI 
SystemProductName = MS-7760  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Wed Jan 28 19:41:30.733 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012815-15062-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 0:04:01.486  
Probably caused by : GenuineIntel 
BugCheck 124, {0, ffffe000f78dd028,  be200000, b110a} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WHEA_UNCORRECTABLE_ERROR  (124)[/URL] 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000,  Machine Check Exception 
Arg2: ffffe000f78dd028, Address of the  WHEA_ERROR_RECORD structure. 
Arg3: 00000000be200000, High order 32-bits of  the MCi_STATUS value. 
Arg4: 00000000000b110a, Low order 32-bits of the  MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME:  HandBrakeCLI.e 
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE  
MaxSpeed: 3400 
CurrentSpeed: 3400 
BiosVersion = V17.9  
BiosReleaseDate = 12/08/2014 
SystemManufacturer = MSI  
SystemProductName = MS-7760  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Wed Jan 28 19:36:45.479 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012815-15218-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 0:28:26.238  
Probably caused by : GenuineIntel 
BugCheck 124, {0, ffffe000f5cb4028,  be200000, b110a} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WHEA_UNCORRECTABLE_ERROR  (124)[/URL] 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000,  Machine Check Exception 
Arg2: ffffe000f5cb4028, Address of the  WHEA_ERROR_RECORD structure. 
Arg3: 00000000be200000, High order 32-bits of  the MCi_STATUS value. 
Arg4: 00000000000b110a, Low order 32-bits of the  MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME:  HandBrakeCLI.e 
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE  
MaxSpeed: 3400 
CurrentSpeed: 3400 
BiosVersion = V17.9  
BiosReleaseDate = 12/08/2014 
SystemManufacturer = MSI  
SystemProductName = MS-7760  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Tue Jan 27 17:10:32.513 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012715-6531-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 2:04:01.270  
Probably caused by : GenuineIntel 
BugCheck 124, {0, ffffe000970a8028,  be200000, b110a} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WHEA_UNCORRECTABLE_ERROR  (124)[/URL] 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000,  Machine Check Exception 
Arg2: ffffe000970a8028, Address of the  WHEA_ERROR_RECORD structure. 
Arg3: 00000000be200000, High order 32-bits of  the MCi_STATUS value. 
Arg4: 00000000000b110a, Low order 32-bits of the  MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: OBS.exe  
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE 
MaxSpeed: 3400  
CurrentSpeed: 3400 
BiosVersion = V17.9 
BiosReleaseDate = 12/08/2014  
SystemManufacturer = MSI 
SystemProductName = MS-7760  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Feb 02 15:35:30 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Feb 02 15:35:30 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Feb 02 15:35:30 PM  _88-dbug Copyright 2012 Sysnative Forums
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Hi Softwaremaniac!

I was *so* convinced it was the Elgato Game Capture card! (I started having these issues as soon as I started using it). But unfortunately I just did a clean reinstall of Windows 8.1 and I'm still getting blue screens when rendering these specific videos.

I ran the Prime95 blend test and got the same BSOD after roughly 5-10 minutes. The results.txt just says:

[Mon Feb 02 16:03:31 2015]
Self-test 448K passed!
Self-test 448K passed!
Self-test 448K passed!
Self-test 448K passed!
Self-test 448K passed!
Self-test 448K passed!
Self-test 448K passed!
Self-test 448K passed!
Self-test 448K passed!
Self-test 448K passed!

reading the stress.txt file with Prime95, it mentions that "Another possibility is
you might need a better power supply. A power supply problem can often be identified by a significant
drop in the voltages when prime95 starts running." Someone else on the Reddit suggested something similar. What do you think?

Thank you again in advance, let me know if you need more information on anything.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
Fill in your system specs, please. Upload that minidump file that was created after the BSOD during Prime95.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Alright attached!

I tried to make sure that I updated all my drivers and whatnot after the clean install...also there shouldn't be any Arcsoft or Elgato drivers anymore.

A couple of interesting things...first is that the Prime95 blue screens pretty much immediately after Test #1 completes (and I assume Test #2 begins...whatever that is testing). I retried Prime95 again after making sure I had updated everything and it crashed in the exact same spot (I deleted the old minidumps though as not to confuse things)

Another is it really seems to be tied to the CPU usage. So far I've been able to force blue screens when rendering this certain video file recorded with the recording software OBS (80-100% CPU usage), by trying to convert the file with Handbrake (100% CPU) and now with this Prime95 (100% CPU). When I render videos recorded with Dxtory (another recording software) it uses 50% CPU max.

Let me know if you need any more info! Thank you again!
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
Is your CPU overclocked?
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Not to my knowledge. And I have reset the Bios settings to default. Is there anything specific I should look for to determine if it's being overclocked somewhere?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
Could you try other tests in Prime95?
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
You bet! Here's what I did and what happened:

First I ran the Small FFTs test...took 5 min or so for the BSOD to happen but finally happened. Also got the following error and worker #10 stopped early in the test:

[Mon Feb 02 17:38:15 2015]
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.

Then I ran the "In-place large FFTs" test and blue screened very quickly...less than 30sec for sure.

View attachment 57429

I'm about to head to bed, but if you need any more information I'll check this thread as soon as I wake up. Thank you again!!!
 

My Computer

System One

  • OS
    Windows 8.1 64 bit

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
CPU temps aren't terrible...when rendering the video they are around 53C at peak...doing the Prime95 tests they got up to around 65C. At idle it's around 30C

Looks like that Ram test will take several hours per test right? If so, I'll have to run it overnight tonight.

Thanks!
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
Yes, it is a very time consuming process.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
OK sorry for the delay! I have run the memtest86 and there were no errors.

Next steps O' BSOD guru? :D
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
You said something about using a Elgato Game Capture card? The BSODs started as you installed it? Please detach it and monitor your PC then.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Yeah I originally though it was related to the Elgato, but since then I have not only detached it but have completely reinstalled Windows 8.1 on my machine (the latest minidumps I provided reflect that btw)
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
Is your PC still under warranty? I am asking because minidumps constantly pinpoint your CPU as the error. I've provided you with the analysis and Prime95 crashing confirms my theory. But, I am not 100% sure.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Technically, yes...I'm sponsored by a computer company (I'm a "professional" gaming Youtuber) so it shouldn't be a problem to have them send me a replacement, but it would be nice to be *pretty* sure that it's the CPU before I have them send me another one.

Are there any other tests you think I could run?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
Just a side note. Have you tested your sticks for at least eight passes one stick at the time, as I instructed you to do?
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
I just ran the full set of them for I believe 10 passes. I would have to physically remove the sticks of ram to test them individually, correct?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
That is correct.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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