kristinab09
New Member
- Messages
- 3
- Location
- Texarkana
Hello,
I started getting the BSOD errors about 2 weeks ago now. At first I thought it was happening because I hadn't downloaded updates for my computer, because once I downloaded those updates, it stopped for a while, but the errors started again. I refreshed my computer back to Windows 8 because I thought maybe that would help, and although it's not happening as much as it used to, I'm still getting the error and it's driving me crazy.
The error usually happens at random times. Sometimes I'm not doing anything and sometimes I'm browsing through multiple windows. The only games I really play are The Sims 3 & 4, but I haven't redownloaded those.
I'm not all that great with computers so any help you guys could give me would be greatly appreciated. The file you wanted should be attached below.
Thanks.
P.S. I've also included the DxDiag from my computer in the hopes that it could give you the system specs because I have absolutely no clue how to find those.
I started getting the BSOD errors about 2 weeks ago now. At first I thought it was happening because I hadn't downloaded updates for my computer, because once I downloaded those updates, it stopped for a while, but the errors started again. I refreshed my computer back to Windows 8 because I thought maybe that would help, and although it's not happening as much as it used to, I'm still getting the error and it's driving me crazy.
The error usually happens at random times. Sometimes I'm not doing anything and sometimes I'm browsing through multiple windows. The only games I really play are The Sims 3 & 4, but I haven't redownloaded those.
I'm not all that great with computers so any help you guys could give me would be greatly appreciated. The file you wanted should be attached below.
Thanks.
P.S. I've also included the DxDiag from my computer in the hopes that it could give you the system specs because I have absolutely no clue how to find those.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Acer Aspire E1-531
- Memory
- 4096MB RAM
- Graphics Card(s)
- Intel(R) HD Graphics
- Browser
- Mozilla Firefox
- Antivirus
- McAfee