Windows 8 and 8.1 Forums


  1. #11

    Posts : 2,480
    Windows 10 Pro x64

    Are you using Norton AV? Update drivers in red. If you have any Bluetooth device connected unplug it and also uninstall the Bluetooth software\driver.
    ASMMAP64.sys Thu Jul 2 11:13:26 2009  (4A4C7A36) 
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in  Asus systems) 
    npf.sys Fri  Jun 25 18:50:58 2010 (4C24DE72) 
    npf.sys - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed. 
    btwl2cap.sys Thu Jul 26 17:14:41 2012 (50115EE1)  
    Broadcom Bluetooth L2CAP Servicen 
    kbfiltr.sys Thu Aug 2 05:22:22  2012 (5019F26E) 
    kbfiltr.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    atkwmiacpi64.sys Tue Jul 2 10:35:32 2013 (51D290D4)  
    ATK WMIACPI Utility 
    L1C63x64.sys Tue Jul 16  08:56:31 2013 (51E4EE9F) 
    Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet  Controller (NDIS 6.30) 
    ETD.sys Thu Aug 1 09:39:54 2013  (51FA10CA) 
    ELAN PS/2 Port Smart Pad 
    intelppm.sys Thu Aug 22 10:46:35 2013  (5215CFEB) 
    Intel Processor driver 
    TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
    Intel Management Engine Interface driver 
    dump_iaStorA.sys Wed Sep 18  17:33:51 2013 (5239C7DF) 
    driver created to provide disk access during crash  dump file generation 
    iaStorA.sys Wed Sep 18  17:33:51 2013 (5239C7DF) 
    Intel RST (Rapid Storage Technology) driver 
    iwdbus.sys Thu Sep 26 23:38:04  2013 (5244A93C) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    btwavdt.sys Tue Oct 1 03:23:03 2013  (524A23F7) 
    Broadcom Bluetooth AVDT Service 
    btwaudio.sys Tue Oct 1 03:25:30  2013 (524A248A) 
    Broadcom Bluetooth Audio Device 
    btwrchid.sys Tue Oct 1 03:25:58  2013 (524A24A6) 
    Bluetooth Remote Control HID Minidriver 
    AsHIDSwitch64.sys Tue Oct 8  03:45:17 2013 (525363AD) 
    HID driver for ASUS Wireless Radio Control 
    bcbtums.sys Thu Oct 17  22:45:30 2013 (52604C6A) 
    Broadcom Bluetooth Firmware Download Filter driver  from Broadcom Corporation. 
    igdkmd64.sys Wed Dec 18 21:49:12  2013 (52B20A48) 
    Intel Graphics driver 
    ssudbus.sys Thu Jan 2 10:51:22  2014 (52C5369A) 
    SAMSUNG USB Composite Device Driver. Likely a part of  Samsung Kies. 
    ssudmdm.sys Thu Jan 2 10:51:26  2014 (52C5369E) 
    SAMSUNG CDMA Modem WDM. Likely a part of Samsung Kies. 
    Smb_driver_Intel.sys Mon Jan 6  17:31:35 2014 (52CADA67) 
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    btwampfl.sys Thu Jan 30 20:12:31 2014  (52EAA41F) 
    Broadcom bluetooth driver 
    bcmwl63a.sys Tue Feb 25 03:59:00  2014 (530C06F4) 
    Broadcom 802.11 Network Adapter wireless driver 
    RzFilter.sys Thu Apr 3 17:39:47  2014 (533D80C3) 
    Kernel-mode user input redirection driver 
    RzDxgk.sys Thu Apr 3 17:39:50  2014 (533D80C6) 
    Razer overlay driver 
    rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
    rzpmgrk.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    RTKVHD64.sys Tue Jul 29 12:32:10 2014 (53D7782A)  
    Realtek High Definition Audio Function Driver 
    rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
    Razer Overlay Support 
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    HWiNFO64A.SYS Sun Nov 23 17:24:07  2014 (54720A27) 
    HWiNFO32 Kernel Driver 
    rzudd.sys Tue Dec 30 10:32:50  2014 (54A27142) 
    Razer Rzudd Engine Driver 
    nvlddmkm.sys Fri Jan 9 23:22:06 2015  (54B0548E) 
    nVidia Video drivers 
    Debug session time: Mon  Jan 26 23:33:54.057 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\012615-28656-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 1:31:13.780  
    Probably caused by : BTHUSB.sys 
    BugCheck 9F, {3, ffffe001ec1a9350,  ffffd001a212a960, ffffe001ef4ab9d0} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe001ec1a9350, Physical Device Object of the stack 
    Arg3:  ffffd001a212a960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe001ef4ab9d0, The blocked  IRP 
    PROCESS_NAME: System 
    MaxSpeed: 2400 
    CurrentSpeed: 2394 
    BiosVersion = G750JS.208  
    BiosReleaseDate = 07/17/2014 
    SystemManufacturer = ASUSTeK COMPUTER INC.  
    SystemProductName = G750JS  
    --- E O J --- 2015 Jan 27 00:35:43 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Jan 27 00:35:43 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Jan 27 00:35:43 AM  _88-dbug Copyright 2012 Sysnative Forums

      My System SpecsSystem Spec

  2. #12

    Posts : 11
    Windows 8.1

    Okay softwaremaniac. I have gone ahead and deleted the ATK package completely because the that red one is the most recent from the ASUS website. They must have the wrong one on there as this is an ASUS laptop so idk why its Lenovo. I have also deleted the npf.sys file. I did make a copy so that if I get errors I can just stick it back in. Also I dont have Nortan at all. I also dont have Bluetooth software. I went ahead and deleted the drivers and disabled it on the services as I dont use bluetooth and dont plan on it. I will let you know how it goes tomorrow. If I get a crash I will let it do it a few more times and post a new dump file. If this work I will also let you know. Again thank you for your time and help in this matter.
      My System SpecsSystem Spec

  3. #13

    Posts : 2,480
    Windows 10 Pro x64

    Not a problem. Please do keep me informed.
      My System SpecsSystem Spec

  4. #14

    Posts : 11
    Windows 8.1

    Test 3

    Okay here we go. So I did all that stuff disabling of the bluetooth device. and disabling it in the services. But, I forgot to delete the drivers them self. I just did that this morning. As well I uninstalled Razer Synapse and Razer Mouse Drivers too. I did have a crash last night so I am updating the dump files. But so far sense the crash last night everything is running okay. I think I forgot to restart after doing all that last night so the hardware was still running.

    I will post a second update later today on status. I am uploading a new set of dump files just to have you double check stuff if you can. Also you could do me the favor of looking at the event logs. I have multiple DWORD errors and I'm 99% sure its a registry error but was curious in your opinion will this effect my computer alot and if so do you know how I might fix them?

    Thank You
    Attached Files
      My System SpecsSystem Spec

  5. #15

    Posts : 2,480
    Windows 10 Pro x64

    Monitor your PC for crashes. Let me know if crashes recur.
      My System SpecsSystem Spec

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