Windows 8 and 8.1 Forums

Bsod driver_power_state_failure

  1. #1

    Posts : 3
    Windows 8.1 Professional x64

    Bsod driver_power_state_failure


    Recently I've had a few driver power state failure BSODs - no pattern, just occasionally crashing while I'm using my laptop. SF Debug files are attached.

    Any help would be appreciated.
    Attached Files

      My System SpecsSystem Spec

  2. #2

    0: kd> .bugcheck
    Bugcheck code 0000009F
    Arguments 00000000`00000003 ffffe001`69838780 fffff802`21f3f960 ffffe001`68448410
    //A power IRP failed to complete within the allocated time interval
    0: kd> kn
     # Child-SP          RetAddr           Call Site
    00 fffff802`21f3f928 fffff802`20497f2e nt!KeBugCheckEx
    01 fffff802`21f3f930 fffff802`20497e4e nt!PopIrpWatchdogBugcheck+0xde
    02 fffff802`21f3f990 fffff802`2033bc58 nt!PopIrpWatchdog+0x32
    03 fffff802`21f3f9e0 fffff802`203e35ea nt!KiRetireDpcList+0x4f8
    04 fffff802`21f3fc60 00000000`00000000 nt!KiIdleLoop+0x5a
    //A DPC object initiated the power IRP, it failed within the time interval, resulting in a watchdog timeout, this then calls KeBugcheckEx
    0: kd> !devobj ffffe001`69838780
    fffff8022054f870: Unable to get value of ObpRootDirectoryObject
    Device object (ffffe00169838780) is for:
     Cannot read info offset from nt!ObpInfoMaskToOffset
     \Driver\pci DriverObject ffffe00167fc4060
    Current Irp 00000000 RefCount 0 Type 00000023 Flags 00001040
    DevExt ffffe001698388d0 DevObjExt ffffe00169838e98 DevNode ffffe00169837d30 
    ExtensionFlags (0000000000)  
    Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
    AttachedDevice (Upper) ffffe001698382f0 \Driver\ACPI
    Device queue is not busy.
    0: kd> !devstack ffffe001`69838780
    fffff8022054f870: Unable to get value of ObpRootDirectoryObject
      !DevObj           !DrvObj            !DevExt           ObjectName
      ffffe0016b4ba040  \Driver\nvlddmkm   ffffe0016b4ba190  InfoMask field not found for _OBJECT_HEADER at ffffe0016b4ba010
      ffffe001698382f0  \Driver\ACPI       ffffe00167624c90  
    > ffffe00169838780  \Driver\pci        ffffe001698388d0  Cannot read info offset from nt!ObpInfoMaskToOffset
    !DevNode ffffe00169837d30 :
      DeviceInst is "PCI\VEN_10DE&DEV_0FD4&SUBSYS_37001558&REV_A1\4&2e6079af&0&0008"
      ServiceName is "nvlddmkm"
    //PCI device, Nvidia graphics card
    0: kd> !irp ffffe001`68448410
    Irp is active with 4 stacks 2 is current (= 0xffffe00168448528)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
                Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe001698382f0 00000000 fffff801c71ef5d8-ffffe001673933d0 Success Error Cancel pending
               \Driver\ACPI    nvlddmkm
                Args: 00000000 00000001 00000001 00000000
     [ 16, 2]   0 e1 ffffe0016b4ba040 00000000 fffff802203adf4c-ffffe0016cfda010 Success Error Cancel pending
               \Driver\nvlddmkm    nt!PopRequestCompletion
                Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe0016cfda010    
                Args: 00000000 00000000 00000000 00000000
    Nvlddmkm is failing to send the Power IRP down the device stack to pci.sys, resulting in a watchdog timer expiration, and consequently a bugcheck.
    A Complete Memory Dump for future use would be nice, I can explore different details as to why the timeout actually occurred.

    Go the Start
    Right click My Computer
    Select Properties
    Click Advanced system settings
    Click on the Advanced tab
    Select Settings under Startup and Recovery
    Then under Write debugging information select Complete memory dump.

    Once a dump is created go to:

    Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.

    The solution,should be simple.
    Your Nvidia driver is almost certainly misbehaving, as a result, a driver change should resolve the issue.
    There should be an updated version of the Nvidia driver for your graphics card, I recommend trying that.
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Windows 8.1 Professional x64

    Well my nVidia driver was already fully updated, so for now I've rolled back to the previous one. I haven't had another BSOD yet, so hopefully that's been fixed. Thanks for the help

    Here's the memory.dmp from after the most recent BSOD.
      My System SpecsSystem Spec

  4. #4

    Posts : 3
    Windows 8.1 Professional x64

    Of course, I spoke too soon. Had the same BSOD again. It does seem a bit weird that the nVidia driver is causing it, because I haven't had any problems like this before.
    Here's the dump file anyway.
    Attached Files
      My System SpecsSystem Spec

Bsod driver_power_state_failure

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