Solved System freezes when attempting to install drivers: ID 41

General Greene

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I've tried a lot of troubleshooting on my own. I've done a clean boot, safe mode, safe mode with networking, I've refreshed my system, I even went as far as to do a complete fresh installation of Windows 8.1. To preface, I moved all of my components from my now old NZXT Switch 810 over to my Corsair Air 540 chassis. During the build process, I bent the ID pin on my USB 3.0 header, upon attempting to fix that, I broke the pin; however as I understand the ID pin isn't crucial. I've also tested my RAM, GPU, CPU, both my SSDs and my HDD. I haven't had a way to test my PSU though. As far as temps go. I use HWinfo64 and my CPU never breaches 54C, my GPU never breaches 62C. However, should you request a log, I can provide one. The issue didn't start until after I rebuilt my system and broke the ID pin.

At first my system would freeze every time until the third or sixth boot, then it would work. In safe mode I discovered that Samsung magician was the cause. I removed the program and thought that the end of it, however I discovered that my Creative Titanium HD sound card isn't being recognized in the device manger, so my control software for said card won't work. I have attempted to install the driver in standard, safe, and clean boot (mode). My system just freezes. I can do anything on my system with no problems, watch films, gaming, online gaming, browsing, etc..If I attempt to update drivers or run the troubleshooter to detect hardware problems it freezes every time!

This is the first time I have needed to ask for help because I am determined to fix these issues on my own as it is a learning experience. So far this has payed off for six years. Now, I am up against the wall and I feel both frustrated and powerless. I am at a loss. My system does not create minidumps so I used "dm log collector.exe". I hope that this will provide the information that will help you to help me to resolve this issue.

P.S. The first attached file was done while I was in clean boot. The second file was done while I was in standard boot.
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
    CPU
    i5-2500k A@3.3Ghz
    Motherboard
    ASUS P8Z77-V
    Memory
    GSKILL 8GB
    Graphics Card(s)
    EVGA GTX 670 FTW (stcok clocks)
    Sound Card
    Creative Titanium HD
    Monitor(s) Displays
    BenQ 2420TE and LG 32" HDTV
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 830 128GB SSD
    OCZ Vertex 4 256GB SSD
    WD Green 1.5TB HDD
    PSU
    Seasonic X-650 Gold
    Case
    Corsair Air 540
    Cooling
    Three Corsair AF140L fans, Hyper 212+ for CPU
    Keyboard
    Razer Blackwidow
    Mouse
    Razer Naga Hex
    Internet Speed
    3.0MB/s
    Browser
    Chrome
    Antivirus
    Windows Defender and Malwarebytes
Also, here is my event viewer log. I forgot to upload this as well.
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
    CPU
    i5-2500k A@3.3Ghz
    Motherboard
    ASUS P8Z77-V
    Memory
    GSKILL 8GB
    Graphics Card(s)
    EVGA GTX 670 FTW (stcok clocks)
    Sound Card
    Creative Titanium HD
    Monitor(s) Displays
    BenQ 2420TE and LG 32" HDTV
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 830 128GB SSD
    OCZ Vertex 4 256GB SSD
    WD Green 1.5TB HDD
    PSU
    Seasonic X-650 Gold
    Case
    Corsair Air 540
    Cooling
    Three Corsair AF140L fans, Hyper 212+ for CPU
    Keyboard
    Razer Blackwidow
    Mouse
    Razer Naga Hex
    Internet Speed
    3.0MB/s
    Browser
    Chrome
    Antivirus
    Windows Defender and Malwarebytes
I solved it on my own. Thanks for the help.
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
    CPU
    i5-2500k A@3.3Ghz
    Motherboard
    ASUS P8Z77-V
    Memory
    GSKILL 8GB
    Graphics Card(s)
    EVGA GTX 670 FTW (stcok clocks)
    Sound Card
    Creative Titanium HD
    Monitor(s) Displays
    BenQ 2420TE and LG 32" HDTV
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 830 128GB SSD
    OCZ Vertex 4 256GB SSD
    WD Green 1.5TB HDD
    PSU
    Seasonic X-650 Gold
    Case
    Corsair Air 540
    Cooling
    Three Corsair AF140L fans, Hyper 212+ for CPU
    Keyboard
    Razer Blackwidow
    Mouse
    Razer Naga Hex
    Internet Speed
    3.0MB/s
    Browser
    Chrome
    Antivirus
    Windows Defender and Malwarebytes
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