Windows 8 and 8.1 Forums

windows 8.1 BSOD random on startup

  1. #11

    Posts : 21
    windows 8.1 x64

    Click image for larger version
    oh. sorry
    but I try Device Manager and it still show microsoft basic display driver

      My System SpecsSystem Spec

  2. #12

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    Have you tried clicking "Update Driver". ?

    Click image for larger version
      My System SpecsSystem Spec

  3. #13

    Posts : 21
    windows 8.1 x64

    yes. I had
    and I'll update problem later ( If it happent again)
    Thank you very much!
      My System SpecsSystem Spec

  4. #14

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    You are welcome.
      My System SpecsSystem Spec

  5. #15

    Posts : 21
    windows 8.1 x64

    BSOD still happent
      My System SpecsSystem Spec

  6. #16

    Upload the new dump files.

    1: kd> .bugcheck
    Bugcheck code 1000007E
    Arguments ffffffff`c0000094 fffff800`fe282f3d ffffd000`23670bf8 ffffd000`23670400
    //System thread exception not handled, most likely because it was unexpected by the system
    1: kd> .cxr 0xffffd00023670400;r
    rax=0000000000000000 rbx=ffffd00023670e80 rcx=ffffd00023670f00
    rdx=0000000000000000 rsi=ffffe00085beb400 rdi=fffff800fe209000
    rip=fffff800fe282f3d rsp=ffffd00023670e30 rbp=ffffd00023670ee0
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000186
    r11=fffff800fe4cd0e0 r12=00000000000009dd r13=00000000000009de
    r14=0000000000000026 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    fffff800`fe282f3d 41f7f1          div     eax,r9d
    //A div instruction
    1: kd> r @eax
    //r9 and eax are both null, a bad instruction. Divide by zero fault
    1: kd> kn
      *** Stack trace for last set context - .thread/.cxr resets it
     # Child-SP          RetAddr           Call Site
    00 ffffd000`23670e30 ffffd000`23670e80 atikmdag+0x79f3d
    01 ffffd000`23670e38 ffffd000`23670ee0 0xffffd000`23670e80
    02 ffffd000`23670e40 ffffe000`85beb000 0xffffd000`23670ee0
    03 ffffd000`23670e48 fffff800`feb1f4f6 0xffffe000`85beb000
    04 ffffd000`23670e50 ffffd000`23670f20 atikmdag+0x9164f6
    05 ffffd000`23670e58 fffff800`fe28208e 0xffffd000`23670f20
    06 ffffd000`23670e60 00000000`00000027 atikmdag+0x7908e
    07 ffffd000`23670e68 00000000`00000000 0x27
    1: kd> lmDvm atikmdag
    Browse full module list
    start             end                 module name
    fffff800`fe209000 fffff800`fee52000   atikmdag   (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Oct 08 14:51:03 2013 (52540DC7)
        CheckSum:         00BFB253
        ImageSize:        00C49000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    A lot of system range functions, most of which aren't saved in this dump.
    Minidumps don't contain much information, so they're practically useless for any kind of indepth debugging.
    Nevertheless, it appears to be buggy AMD driver code, rather than a failure in the actual card. So I'm almost certain your driver is misbehaving.
    The cause of the divide by zero is uncertain, it's difficult to find the values of the registers at the time of the crash, due to the context. I cannot find the value of the high 16 bit register (EDX) to see whether we actually had a value or not. We do know the lower 16 bit dividend was null (EAX), but we can't know for sure what the actual value was of the dividend.
      My System SpecsSystem Spec

  7. #17

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    This link might help you find the right driver---

    Download Drivers
      My System SpecsSystem Spec

  8. #18

    Posts : 21
    windows 8.1 x64

    thanks you for your answer.
    when windows starup at icon in screen appear, and the monitor no signal (I hear VGA fan speed up and slow randomly), dont see anything about blue screen and "" appear. So, I try to hard reset my computer. I use BSODviewer and see that BSOD.
    I had dual boot windows 8.1 with mac os 10.10. So I try boot in to mac os and this error still happen ( screen dark, no signal, VGA fan speedup and slowdown randomly)
    so, I guess my VGA issue
      My System SpecsSystem Spec

  9. #19

    Posts : 21
    windows 8.1 x64

    I'll upload new dump file when It happen
    thanks you
      My System SpecsSystem Spec

  10. #20

    Penn's Forest
    Posts : 216
    Win8.1 Pro | Win10TP Pro - boot to VHD

    Quote Originally Posted by thechamk View Post
    I had dual boot windows 8.1 with mac os 10.10.
    Is this an Apple machine with boot camp?
    Mac Basics: Using Windows on your Mac with Boot Camp - Apple Support

    That is the only legal way to dual boot Mac and Windows.

    If you installed the Mac OS on A Windows machine, then that might be why you're getting BSODs.
    It's a hack doing it that way, not to mention a licensing issue.

    If you hacked your Windows machine to run Mac 10x, then consider removing the Mac OS dual boot .
    If it's a Mac with Boot camp, then let's see what else can be done.

      My System SpecsSystem Spec

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windows 8.1 BSOD random on startup

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