Windows 8 and 8.1 Forums

Random freezing while using pc

  1. #1

    Posts : 2
    Windows 8.1 Pro

    Random freezing while using pc

    Usually when i'm in game theres no freezing. But when i leave my comp a while or do anything at desktop. It randomly freezes and when i press the reset button it doesn't do anything. But in a while it reset itself.
    Attached Files

      My System SpecsSystem Spec

  2. #2

    Posts : 2
    Windows 8.1 Pro


    help needed
      My System SpecsSystem Spec

  3. #3

    Posts : 5,139
    Win8.1Pro - Finally!!!

    No memory dumps in the uploaded reports.
    Please provide this information:
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

    While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
    I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
    These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have the latest Win8/8.1 drivers - DO NOT use older drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

    There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

    Please provide this report:
    License Information (Windows 8)

    1. Right click on the button
    2. Click on Command prompt =>
    3. Inside the Command Prompt windows copy and paste the following command
      licensingdiag.exe -report "%userprofile%\Desktop\report.txt" -log "%userprofile%\Desktop\"
    4. Once finished please go to your desktop -> You will see two files report.txt and -> Please select both files and add them into a zip file
    5. Upload this zip file to your next reply
      My System SpecsSystem Spec

Random freezing while using pc

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