Windows 8 and 8.1 Forums

Experiencing freezing when attempting to access the start menu

  1. #1

    Posts : 3
    Windows 8

    Experiencing freezing when attempting to access the start menu

    As the title says above my computer is freezing when attempting to access the start menu. I've managed to grab the log files find them attached. Any help will be greatly appreciated


      My System SpecsSystem Spec

  2. #2

    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Nothing out of the ordinary seen on your machine, so congrats for a fine setup.

    I would however, install this video driver to replace the one you have now, since there is the issue you described:

    AMD Catalyst 12.4 WHQL 64-bit download from

    It's a good update anyhow.

    Also can not hurt to run this command from elevated prompt:

    sfc /scannow


    But the one thing you're missing is the chipset/storage drivers for your motherboard. It would be a good idea to install the latest offered by the motherboard (or chipset) manufacturer's site.

    Same situation for the Renesas USB 3.0 driver. (Motherboard or manufacturer's site.)
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Windows 8

    Thanks, Ill get on with that now
      My System SpecsSystem Spec

Experiencing freezing when attempting to access the start menu

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