Windows 8 and 8.1 Forums

Driver power state faillure

  1. #1

    Posts : 2
    Windows 8

    Driver power state faillure

    My laptop is only about 4 month old (HP Notebook, serial #5CD4340HSP), but yesterday it quit twice with the message about a driver power state failure and had to restart. It is my second computer that I use only about once a week, so it's not like I have overused it already and don't even have many programs on it.

    I'm not sure what to do about this problem. I did follow the instructions and have run the SF debug tool. File is attached.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Kaityf & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    0: kd> !irp ffffe001574ebc60
    Irp is active with 9 stacks 7 is current (= 0xffffe001574ebee0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe001574a0c60 00000000 fffff8004817a1f4-ffffe00156c78b60 Success Error Cancel pending
            \Driver\cdrom cdrom!RequestProcessPowerIrpCompletion
       Args: 00000000 00000001 00000004 00000000
     [ 16, 2]   0 e1 ffffe001574a0c60 00000000 fffff800f6725c30-ffffe001589a5f08 Success Error Cancel pending
            \Driver\cdrom nt!PopRequestCompletion
       Args: 00000000 00000001 00000004 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe001589a5f08    
       Args: 00000000 00000000 00000000 00000000
    So, the driver causing the IRP blockage is the CDROM.sys which is the SCSI CD ROM Driver. But, since this is a part of Windows Operating System, chance of it being at fault is extremely less. Let's take a look at the 3rd party drivers present on your system -
    **************************Tue Jan  6 05:53:17.011 2015 (UTC + 5:30)**************************
    ElbyCDFL.sys                 Fri Dec 15 02:52:27 2006 (4581C093)
    ElbyCDIO.sys                 Tue Feb 17 22:41:23 2009 (499AEFBB)
    WirelessButtonDriver64.sys   Thu Aug 30 08:41:29 2012 (503ED9E1)
    SynTP.sys                    Sat Jul 27 00:16:37 2013 (51F2C40D)
    Rt630x64.sys                 Thu Aug 15 11:53:59 2013 (520C73FF)
    intelppm.sys                 Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_storahci.sys            Thu Aug 22 17:10:39 2013 (5215F8B7)
    rtwlane.sys                  Thu Sep 12 00:28:03 2013 (5230BD3B)
    MBI.sys                      Tue Oct  8 12:51:23 2013 (5253B273)
    RTKVHD64.sys                 Tue Nov  5 17:09:41 2013 (5278D8FD)
    CLVirtualDrive.sys           Tue Nov 12 09:01:36 2013 (5281A118)
    IntcDAud.sys                 Wed Nov 27 19:55:44 2013 (529600E8)
    iwdbus.sys                   Wed Dec 18 04:17:38 2013 (52B0D48A)
    TXEIx64.sys                  Sun Jan 12 18:38:31 2014 (52D293CF)
    igdkmd64.sys                 Fri Jan 17 00:30:35 2014 (52D82C53)
    clwvd.sys                    Tue Jan 28 09:28:36 2014 (52E72AEC)
    mfehidk.sys                  Fri Jun 13 21:58:09 2014 (539B2699)
    mfewfpk.sys                  Fri Jun 13 21:58:21 2014 (539B26A5)
    mfeapfk.sys                  Fri Jun 13 21:58:47 2014 (539B26BF)
    mfeavfk.sys                  Fri Jun 13 21:59:02 2014 (539B26CE)
    mfefirek.sys                 Fri Jun 13 22:00:21 2014 (539B271D)
    cfwids.sys                   Fri Jun 13 22:00:46 2014 (539B2736)
    RtsP2Stor.sys                Fri Jul  4 14:24:24 2014 (53B66BC0)
    mfencbdc.sys                 Wed Aug 20 20:31:10 2014 (53F4B836)
    aswMonFlt.sys                Thu Nov  6 18:23:07 2014 (545B6F33)
    aswRvrt.sys                  Thu Nov  6 18:23:22 2014 (545B6F42)
    aswVmm.sys                   Thu Nov  6 18:23:31 2014 (545B6F4B)
    aswRdr2.sys                  Thu Nov  6 18:24:02 2014 (545B6F6A)
    aswHwid.sys                  Thu Nov  6 18:25:01 2014 (545B6FA5)
    aswSP.sys                    Thu Nov  6 18:39:55 2014 (545B7323)
    aswStm.sys                   Thu Nov  6 18:41:00 2014 (545B7364)
    aswSnx.sys                   Fri Nov 21 16:47:12 2014 (546F1F38)
    **************************Thu Dec 25 14:36:22.490 2014 (UTC + 5:30)**************************
    aswMonFlt.sys                Thu Jun 26 17:02:51 2014 (53AC04E3)
    aswRdr2.sys                  Thu Jun 26 17:03:28 2014 (53AC0508)
    aswRvrt.sys                  Thu Jun 26 17:05:39 2014 (53AC058B)
    aswVmm.sys                   Thu Jun 26 17:05:49 2014 (53AC0595)
    aswStm.sys                   Thu Jun 26 17:17:09 2014 (53AC083D)
    aswSP.sys                    Wed Jul  2 23:08:12 2014 (53B44384)
    aswSnx.sys                   Fri Nov 21 19:45:50 2014 (546F4916)
    MBI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    Kindly perform the below steps -

    1. Please remove "CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD" since the drivers highlighted in RED are extremely out-dated and are probably the reason we are seeing CDROM.sys in the IRP Blockage.
    2. It appears that you are using two Antivirus Solutions. It is strongly recommended to use only one because having multiple security suites is bound to cause conflicts. I would suggest you to uninstall both Avast & McaFee using this **TOOL** & **TOOL** respectively. Once they are cleaned, feel free to install any security suite (Only one).

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8

    Thanks for the reply. I may have messed up a bit. I blame it on my being sick for the last couple of days. Anyway, I neglected to use the tool you kindly provided a link for to remove Avast. I used the uninstall feature in Windows. I'm also a bit reluctant to uninstall McAfee since it came on the computer and I don't know that I'll be able to reinstall it. I don't have the code for it.

    I did remove the Clone DVD. At least I think I did. I could find only one Clone DVD and I did uninstall it. I'm afraid I didn't see any CDRTools, though, so I hope I uninstalled the right thing. I'm not usually this ditzy - like I said, I blame it on my being sick.

    I don't know if my laptop will work properly now or not. I was using it before for a while and nothing happened. I probably won't know until next Monday which is the day it gets the longest workout.

    Is it essential to remove McAfee? Should I reinstall Avast and then use the uninstaller tool you recommended?

    Thanks again. (I'll be more lucid soon. I promise.)
      My System SpecsSystem Spec

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